If I could rate them lower than 1 star I would. Absolutely terrible service. Calling their customer care department, being told you're number 1 in the que for over 20 minutes. Any development seek... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
STAY AWAY STAY AWAY DECEITFUL DO NOT BUY NEW OR USED!!!!!!! GOOD LUCK EXCHANGING OR RETURN! EXTENDED WARRANTY??? WHAT A JOKE THIS COMPANY SHOULD BE INVESTIGATED BY THE ATTORNEY GENERAL DONT B... Mehr ansehen
Chose an in-stock item for two day delivery. It wasn't until late on the night of the order that I was asked to call in to verify an address (an address that PCM has shipped to before), and then it wa... Mehr ansehen
Unternehmen hat geantwortet
I was ordering something on behalf of my company so using a card that did not have my name on it but I had full authority and all relevant security info etc. Took a week to get that sorted then when t... Mehr ansehen
Unternehmen hat geantwortet
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great company
High quality products. Fast shipping. Excellent service.
Had a great deal on a laptop my…
Had a great deal on a laptop my daughter needed for college
Refurbished equipment a great deal.
Quick service and very pleased with the computer. I have purchased several computers from pcm over the years and have always been happy!! Great option for me and anyone who would like to have a good product at a reasonable price!!
Good Price on my Lexmark printer
Good Price on my Lexmark printer
Ordered on a Saturday evening. Order confirmation e-mail indicated that the printer was backordered but delivery was made within 5 days which was a surprise.
IanPaulo Hernandez is the greatest
IanPaulo Hernandez is the greatest. He helped me along the way and made sure any issues were covered quickly and professionally.
I thought it would be five days or more…
I thought it would be five days or more before I got my purchase. It arrived two days after I placed the order!
Products and service has been good.
Stay far away from PCM. Worst customer service ever.
Terrible. Sent a defective product. It's taking a week to get a return shipping label and still nothing. All of the customer service is overseas and speaks no english. Stay far away. Buy from literally any other retailer.
They were selling a graphics card for…
They were selling a graphics card for $100 under its going price. I bought one and they cancled the order and did not tell me about it till I sent an email to customer service. They then posted the same product for double its actual value.
Not trustworthy at all. Go to PCPartpicker to help find deals. This company will never be the lowest price, too greedy.
outstanding product
Great product at fair price.
Very slow service, had to refund, terrible customer service report.
Order Number: W1446676
I purchased MacDrive on 10/25/18 and still have not received an activation. When I called yesterday they hung up on my a few time and finally after a few attempts of calling them, they said they'd call me back. I had to call today to request a refund.
Fast processing
Fast processing! Product arrived in perfect condition in just a few days! Great price too!
The process of doing business with PCM was great and fast.
The process of doing business with PCM was great and fast.
David
Always happy with PCM for work and home
Refurbished laptop looks and works like brand new -- saved many $$$ and it arrived in 3 days! Outstanding! I've bought many things from PCM and never been disappointed.
Communication was great overall
Communication was great overall. I received prompt attention and answers to my concerns. We had an issue with the cooling fan on this refurbished computer and had to return it. Just the nature of the beast- reflection of the service provider is still excellent.
The orders were sent in (3) different…
The orders were sent in (3) different shipments, but an overall good experience.
good price for a good desktop PC
good price for a good desktop PC
offer UPS shipping [still the tightest ship in the shipping business]
I have had times when I needed to call…
I have had times when I needed to call up support and the phone attendant is set to tell you to try again later and hangs up on you. I had this happen once for a full day. The response time from sales associates is lacking. Sometimes they call you back, sometimes they don't. The products are good and well priced within range and sometimes beating competition.
They called me back and spoke to me to rectify the situation recently. I was satisfied with their response and would raise the review at this point.

Antwort von PCM
Easy order process
Easy order process; fast shipment; good communication; good product
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.





