During a conversation with PCL staff member Tany, was so helpful, patient kind, thoughtful, compassionate, and with all that said ,still very professional. We both highly recommend asking for her,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I contacted Fletchers Group and later that day I had a phone call from Alicia. She was pleasant, joyful. Seriously not a single bad word to say about her. She explained everything incredibly well an... Mehr ansehen
Unternehmen hat geantwortet
Just spoken to Daniel, he was very professional, understanding and helpful. He made me feel supported, listened to and at ease during the call. Even though im unsure of which lawyer or if the case wou... Mehr ansehen
Unternehmen hat geantwortet
Patient Claim Line were brilliant from start to finish. They listened carefully, explained everything clearly, and kept me updated throughout. I felt supported and informed every step of the way. Thei... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The first thing we do at Patient Claim Line is listen. Our team is fully trained to then ask the right questions to ensure all the relevant information available is obtained so that our legal team can very quickly advise you as to whether or not you have a case. The team can answer any questions you may have and we speak in plain English. Once the team has listened to what has happened, and taken all the details they need, these details are passed to our legal team to confirm whether or not you have a case. Our legal team are some of the very best Medical Lawyers and they are experienced in every type of medical claim. For more information visit patientclaimline.com
Medical Negligence Specialists
Vom Unternehmen geschrieben
Our Customer Guarantee
Our Promise to You
We will handle all calls and claims on a no-win, no-fee basis with no upfront fees.
We aim to answer all calls within 30 seconds.
We will never sell your details to other companies and we never cold call anyone.
We will always deal with your call in the strictest confidence.
We will deal with your call in a friendly and caring manner at all times.
We will let you know as quickly as possible whether our legal team believe you have a claim.
If we believe you do not have a claim, we will fully explain the reasons why to give you piece of mind.
Our legal team will be with you every step of the way throughout your claim.
Our legal team will tell you as soon as possible what they believe your claim to be worth.
Kontaktinformationen
Vereinigtes Königreich
- www.patientclaimline.com
4,6
Hervorragend
5302 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ignored multiple requests for simple information
When asked a simple question about my case, received no response, despite asking several times.
Not a company I would use.
====================
22/12/25
PatientClaimLine required me to validate who I was - and said this is not the experience they wish for anyone - yet since I provided my data, there has been no response from PCL, supporting my review - although I have downrated them further as a result of this additional rudeness.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
Thank you for your feedback, and we are truly sorry to hear about your experience. We have requested further information via Trustpilot to help us locate your file. Please be assured that we would never want any of our clients to feel this way, and we can confirm this was not intentional. Your case is important to us, and we are committed to ensuring it is reviewed promptly.
Completely ghosted!
Upon first contact the service was faultless. The representative was empathetic and took down all the details of my claim. I was advised that the case could be transferred. This was on 24th October.
I have called several times and chased via email to be completely ignore. No response or call backs. My case is endorsed by a national charity and yet there seems to be no way of receiving a response from this organisation.
I will have to start the process all over again which is very hard to do due to the bereavement and ongoing grief myself and the family are experiencing.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
Hi Philippa
Thank you for the extra information you sent through> I have passed this on to the relevant team.
All the best
Paul
Very friendly and professional
Very friendly and professional, explained things clearly in language I could understand
11. Dezember 2025
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Excellent!
I spoke to Daniel. He was extremely helpful, he was attentive, polite and efficient. This is what good service is all about. Within an hour, a solicitor had been assigned to my case. Highly recommended.
10. Dezember 2025
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Very helpful and understanding and a…
Very helpful and understanding and a quick response.
11. Dezember 2025
Antwort von Patient Claim Line
Hi Sarah
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
All the best
Paul
Getting the right Company to take on my…
Getting the right Company to take on my case. More people should use Patient Claim Line. I thoroughly recommend them.
9. Dezember 2025
Antwort von Patient Claim Line
Hi Ronald
What a lovely review!
It's great to read that the team helped you in such a professional manner.
All the best in the future.
Paul
It is very early days.
It is very early days in my experience with Patent Claim Line, but up to how things have been very good. Nice people to talk to and very patient when answering questions. So hopefully as things progress a successful outcome will be forthcoming.
10. Dezember 2025
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
I contacted and everything happened so…
I contacted and everything happened so quickly and efficiently, very pleased wuth everything
3. Dezember 2025
Antwort von Patient Claim Line
Hi Tony
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
All the best
Paul
I was impressed that I received a call…
I was impressed that I received a call so quickly and on a Sunday, that’s impressive. Everything has been explained step by step thank you
10. Dezember 2025
Antwort von Patient Claim Line
Thank you for taking the time to share your experience with us. It’s always encouraging to know that our team made you feel valued and supported from the beginning. We’re committed to being here for every step of the journey, and your kind words truly inspire us to continue providing the best service possible. All the best moving forward!
Very good explained everything in good…
Very good explained everything in good detail . Making sure that you understood what is happening
The company is doing good in helping people like us with decision that we were not told about. And helping to win this case.
10. Dezember 2025
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Antwort von Patient Claim Line
Thank you for taking the time to share your experience with us. It’s always encouraging to know that our team made you feel valued and supported from the beginning. We’re committed to being here for every step of the journey, and your kind words truly inspire us to continue providing the best service possible. All the best moving forward!
Very efficient and informative with…
Very efficient and informative with very helpful staff
9. Dezember 2025
Antwort von Patient Claim Line
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress!
Listened to my call intreat detail
Listened to my call intreat detail, also asked all the revenant questions.
9. Dezember 2025
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Very happy
They have explained the process really well to me so I could understand the process easily they are very helpful
9. Dezember 2025
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
I called the switchboard once…
I called the switchboard once yesterday. Since I made that call these guys have tried to call me 8 times!!!! Even after I blocked their number they are leaving me voicemails. LEAVE ME ALONE!
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
Hi Reece,
Thank you for leaving this feedback and I am sorry you are having this experience. i have contacted the team to inform them of your comments and the resulting situation.
All the best
Paul
Everything seems to progressing well…
Everything seems to progressing well very polite and understanding
1. Dezember 2025
Antwort von Patient Claim Line
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress!
Antwort von Patient Claim Line
Thank you for taking the time to share your experience with us. It’s always encouraging to know that our team made you feel valued and supported from the beginning. We’re committed to being here for every step of the journey, and your kind words truly inspire us to continue providing the best service possible. All the best moving forward!
Easy to talk to
Made contact with us very quickly. They were easy to talk to and explained everything very well.
8. Dezember 2025
Antwort von Patient Claim Line
Hi Ben
Thank you for leaving this 5 star review!
It's great to hear that our team contacted you in short order and explained everything so well.
Best wishes as your case moves forward.
Paul
Antwort von Patient Claim Line
HI Paul
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
All the best
Paul
No hope no help no support no point!!
I called them today about the medical neglect and I am still facing to the point I am never going to a hospital again due to the extrem mental and emotional trauma I am facing as well as not getting my issue sorted with the health care “professionals” and still in extreme pain and distress at my ordeal. However even thought I was listens to and had to relive my experience cause of having to explain what I have and still going through, traumatising me again as no one’s listening or willing to help me not even the solicitors which has again destroyed my faith in any “organisation” helping me and have/will continue to deteriorate significantly physically mentally and emotionally at the lack of help, care or treatment for my condition which lead me to contact patient Claim line and then told they weren’t gonna b able to take on my claim!
I don’t know wat it will take to get this sorted probably cause of the suspicion of drug use by all the medical staff why either of these organisations won’t help me but now have no hope or chance of getting anything sorted so suggest if you r going to go to these organisations you r at deaths door as that the only time any “professional” seems to want to “help” you.
I am extremely disappointed and traumatised at my experience and will not be seeking help from anyone as been fail and left to suffer by both the NHS and the patient claim line!
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
We are sorry to hear that you feel this way and appreciate how upsetting this experience may have been for you. We understand that this outcome is disappointing, and we're sorry that they were unable to take your case forward. You are still entitled to seek a second opinion from another solicitor or obtain further guidance from the Law Society website should you wish to explore your options further. While we recognise that this decision has led to your dissatisfaction, the team have done all they can to keep you updated throughout the process and provide client care. We appreciate your feedback and will continue working to improve our services.
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