I really like using parcel pending! I live at Baker and Wallis apartments and I love having a locker that all my parcel can go into. I had an issue with billing and Tina was able to help me take care... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’ve been using Parcel Pending for the past three years, and I can honestly say it has made my life so much easier. The system is always reliable, secure, and incredibly convenient. I never have... Mehr ansehen
Unternehmen hat geantwortet
I was able to locate my package which USPS had delivered to my apartment complex but never left the code for pickup. Ericka Ramirez Flores help me to recover the code quickly. Great service for keepi... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience with Erika Ramirez-Flores. She quickly helped me fix a login issue and made the whole process feel easy and stress-free. She was kind, efficient, and had everything resolved i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Parcel Pending by Quadient is the leading provider of smart locker solutions for residential, commercial, retail, and university properties. With nearly 4 million packages successfully delivered monthly, we offer a wide range of solutions that ensure the safe and secure delivery and retrieval of packages and online orders. For more information about Parcel Pending by Quadient, visit: parcelpending.com
Kontaktinformationen
475 Goddard #150, 92618, Irvine, Vereinigte Staaten
- 8553164756
- www.parcelpending.com
4,7
Hervorragend
1436 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Much better to use the text service…
Much better to use the text service than to try to wait to talk to someone. I waited to speak to someone for 55 minutes. Texting was instant and the representative was very helpful and resolved my issue in minutes.
18. April 2026
Bewertung ohne vorherige Einladung
Margot was fantastic
Margot was fantastic. She resolve my issue very quickly and best customer service I’ve had in a long time.
17. April 2026
Bewertung ohne vorherige Einladung
Margot is the best agent!
Margot is the best agent!! She helped me fast! She resolved my issues less than 8 minutes.
17. April 2026
Bewertung ohne vorherige Einladung
Quick and easy support through text…
Quick and easy support through text when there was a delivery glitch. Much better than waiting on the phone forever.
17. April 2026
Bewertung ohne vorherige Einladung
Gabriela was super helpful and…
Gabriela was super helpful and professional!
17. April 2026
Bewertung ohne vorherige Einladung
Tina was very help and fast with…
Tina was very help and fast with service for my property Infinity On The Mark
17. April 2026
Bewertung ohne vorherige Einladung
I really like using parcel pending
I really like using parcel pending! I live at Baker and Wallis apartments and I love having a locker that all my parcel can go into. I had an issue with billing and Tina was able to help me take care of it. Thank you parcel pending for your wonderful customer service and customer support!
17. April 2026
Bewertung ohne vorherige Einladung
FAST ASSISTANCE
Tina who helps with Cortland Jubilee Park was very fast at providing me the help i need.
17. April 2026
Bewertung ohne vorherige Einladung
Had an issue with a package
Had an issue with a package, reached out through their txting service and was connected to Tina. She was extremely quick and responsive in helping me resolve my issue at the Wayfarer apartments and was very friendly.
17. April 2026
Bewertung ohne vorherige Einladung
Parcel pickup fixed
Impossible to get through to a representative on the phone. But contacted Tina over text and she was so great and helpful!! Glad she turned the experience around for me for my parcel at the Emerson at Forney!
17. April 2026
Bewertung ohne vorherige Einladung
Erika Ramirez-Flores was amazing
Erika Ramirez-Flores was amazing. Thank you!!!
17. April 2026
Bewertung ohne vorherige Einladung
Tina + 1201 Park Apartments
Tina helped me so much get my PP plus account back working!
Tina + 1201 Park Apartments
17. April 2026
Bewertung ohne vorherige Einladung
Needed a package marked picked up and…
Needed a package marked picked up and Margot was very fast and helpful!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Sarah, thank you for taking the time to share your feedback about the service Margot provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
I had a wonderful experience talking…
I had a wonderful experience talking with Andrew V today. My issue with my parcel at Dobson 2222 was fixed quickly.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Melissa, thank you so much for taking the time to share your feedback on the service Andrew provided. He is a seasoned representative who consistently prioritizes his customers. I’ll be sure to pass your kind words along to him. Thanks again! – Brad Bishop
Erika Ramirez-Flores was amazing
Erika Ramirez-Flores was amazing! I had a few problems I needed fixed immediately for a package and she was able to assist me. She was very thorough in her instructions which made it easy for me.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Katie, thank you for taking the time to share your feedback about the service Erika provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
Sherri was super helpful!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Alyssa, thank you for taking the time to share your feedback about the service Sherri provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
So helpful!
Tina helped me, quickly offered solutions and was efficient! Property (The Emerson @ Forney)
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Neza, thank you for taking the time to share your feedback about the service Tina provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
I’ve been helped by Erika…
I’ve been helped by Erika Ramirez-Flores, she was amazing and very helpful and kind, she resolved my issues very quick , had an excellent experience!!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Dorin, thank you for taking the time to share your feedback about the service Erika provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
Working with Elizabeth was easy and…
Working with Elizabeth was easy and efficient. Everything was done quickly and with great quality, without any unnecessary questions. Highly recommend!
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Ivan, thank you for taking the time to share your feedback about the service Elizabeth provided. They are an outstanding representative who always prioritizes their customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop
Prompt response
Prompt response. Detailed information provided to assist me in locating a missing package.
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Christina, thank you for sharing your 5-star review! We’re always working hard to deliver the best package delivery experience possible. I’ll be sure to pass your feedback along to the SMS team. Wishing you a wonderful day! – Brad Bishop
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