Pact Coffee Bewertungen 

3.211
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This was my first order from Pact coffee. Several colleagues at work had an Aeropress and subscribed to pact. Very fast delivery of aeropress and coffee at a heavenly discounted price. Coffee is amaz... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Brilliant offer threw sky bit surprised how small jug is!!! but coffee is excellent to and quick delivery cant fault how easy it was and its just a trendy company package ways etc but im nit picking w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent Coffee, ordering is easy, plus changing the delivery dates is available on a user friendly website. It’s hard to go back to buying supermarket coffee beans, freshly toasted is so much nicer.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Always great coffee, never late in delivery and the advent calendar I've been getting every year for my dad is well worth it. It's great to know that a good company like this is only around the corner... Mehr ansehen


Unternehmensdetails

  1. Kaffeerösterei

Über Pact Coffee

Vom Unternehmen geschrieben

We’re on a mission to fix the broken coffee industry. Due to the traditional complex supply chain, many farmers live in poverty while others profit on the erratic commodity market.

We go straight to some of the world’s best coffee farmers and put out unnecessary middlemen. So we can give those that make the coffee a price that’s truly fair. In 2022, it was, on average, 76% above the Fairtrade base price.

We can avoid the commodity market because all of this coffee is speciality-grade (the very best). Once it’s in the UK, it’s roasted fresh in Surrey just before it’s delivered to you. Because nothing beats freshly roasted coffee.

How does it work?

You can buy on a one-off basis from our online store or subscribe & save. Our subscriptions are as flexible as it gets – you can skip, cancel, pause or reschedule at the touch of a button online. And you can have coffee delivered as much as every two days to every two months.

Is it environmentally friendly?

Our roastery is carbon-neutral, and we introduced fully recyclable packaging in 2023. We’re also a certified B Corp, which means we’re recognised as using business as a force for good. To read more, have a look at our transparency report.

Do I have to pay for delivery?

Claim free delivery when you Subscribe & Save or spend £15. Other orders incur a £2.49 delivery fee.

Is there much choice?

We expect to have around 200 coffees from eight different countries on our menu in 2023 – and we’re always looking to work with more farmers.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

3211 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(3.211)

549 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Efficient and Good Quality

Efficient. Good quality.

4. August 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hey Howie,

Thanks so much for the kind words! We're thrilled you've been enjoying our coffee, and hope there's many nmore brews to come!

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Pact coffee are very good

Pact coffee are very good. The house coffee is so amazing that I went from asking for 250g to 1kg the following month as I loved it so much. Also, I had some financial difficulty after a sudden death in the family & Pact coffee paused my account for a fewonths until I got back on my feet which was outstanding! I always receive my Pact coffee package the day aftery order is submitted which is great! It's lovely waking up to freshly ground house coffee every morning! Thankyou Pact Coffee!

10. April 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Natasha,

Thanks so much for taking the time to leave this amazing 5* review! Who says House Coffee has to be boring? Not us! We're glad we were able to support you after your financial difficulties and that you're enjoying mornings as they should be! Here's to many more brews!

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Delivered within 24hrs of ordering

Delivered within 24hrs of ordering, quality coffee ☕

6. August 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi David,

Thanks for leaving this wonderful review! We're glad our coffee made it to you on time and that it was thoroughly enjoyed! Here's to many more brews ☕️

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Second order of house coffee blend.

Second order of house coffee blend. Great price, fast delivery service, and great coffee. It has certainly become a favourite of both me and my wife. The aroma, of warm melted chocolate, fills the kitchen and gets the taste buds working. Would highly recommend.

6. August 2026
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Antwort von Pact Coffee

Hi Paul,

Thanks for taking time to leave this amazing 5* review! We're thrilled you and your partner have been enjoying our House blend, and hope there are many more brews to come!

The Pact Coffee Team

Bewertet mit 1 von 5 Sternen

What a con

What a con, a 1 cup plastic cafetiere sold as a 3 cup cafeteria worth nearly £30…
Lier’s, I will never buy anything from this company again even if the coffee is good. Completely misleading free gift that isn’t worth what they said it was while I paid too much for overpriced coffee… shocking.. 😢👎

6. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Pact Coffee

Hi there,

We'd like to clarify that cafetiere "cup" sizes are an industry-standard measurement based on small, espresso-style servings of around 125ml, rather than standard UK mugs. So a 3-cup cafetiere holds around 375ml in total – this is a genuine reflection of its size, not a misrepresentation, and the same standard is used across the industry.

We're sorry this wasn't clear and that it's changed your experience, especially as it was included as a free gift alongside your order. We would certainly love the opportunity to rectify this for you. Please get in touch if you would like to make another order.

The Pact Team

Bewertet mit 5 von 5 Sternen

Very pleased well done

Very pleased well done

3. August 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Jayne,

Thank you for taking the time to leave this lovely review!

We are glad to hear you had a positive experience with us, where you were very pleased with your order. 

Wishing you a wonderful day, and happy brewing! 

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

The coffee has been excellent so far…

The coffee has been excellent so far have only tried the house blend so far

27. Juli 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi there,

Thank you for taking the time to leave this amazing review!

We are over the moon to hear you have found our House coffee to be excellent, and we can't wait for you to try more of our delicious coffees.

Wishing you a lovely day, and happy brewing!

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Craig,

Thank you for taking the time to leave this amazing review!

It's a pleasure to hear your order arrived quickly, and that you think our coffee is lovely.

Wishing you a lovely day, and happy brewing.

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Great all round

Fast delivery, great quality. Thanks

27. Juli 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi there,

Thank you for taking the time to leave this wonderful review!

It's a pleasure to hear that your order arrived quickly, and that you think our coffee is great quality.

We look forward to you trying more of our top quality coffee.

Wishing you a lovely day, and happy brewing.

The Pact Coffee Team

Bewertet mit 1 von 5 Sternen

Disappointing decaf

I wanted to like this but I got the Casa Loma decaf and it was awful. I thought I'd lost my sense of smell when I first opened the bag as there was almost no smell. Sadly there's also almost no taste. I've found that if I use twice as much as I usually brew and then I get a faintly burnt taste, not very pleasant. Worse than supermarket coffee in my opinion, very disappointed.

6. Juli 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi there,

Thank you for the honest feedback, and I'm sorry the Casa Loma decaf let you down.

That's not the experience we want. This is a Colombian, Castillo-variety coffee and roasted medium, so a customer should get a genuine cup of dried-fruit notes, not something flat and aroma-free that turns bitter when you brew it stronger.

We would like to put this right. Please drop us a message at ahoy@pactcoffee.com and we'll get a replacement sorted for you as soon as possible.

Thanks again for flagging this. It genuinely helps us keep quality consistent.

Kind regards
Kristy
Customer Service Manager

Bewertet mit 5 von 5 Sternen

Good Coffee

Really lovely coffee with a smart little cafetière. I’d recommend the coffee to anyone

18. Dezember 2025
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Caroline,

Thank you for taking the time to leave this amazing review!

We are over the moon to hear you have been enjoying our coffee with your cafetiere, and that you would recommend us to others.

We can't wait for you to try more of our delicious coffee!

Wishing you a lovely day, and happy brewing.

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Great coffee

Great coffee, fast replacement when Royal Mail damaged my package, looking forward to trying other coffees

19. Juni 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Shane, 

Thanks for taking the time to leave this lovely review! We're happy to have helped with the replacement bag and glad you got back to brewing! Here's to many more!

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

New customer

Query on first order(gift offer) resolved very promptly, enjoyed first coffee great service

6. Juli 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Julie,

Thanks for taking time to leave this review. We're happy to have resolved your missing gift dilemma, and appreciate you leaving us this 5* review! Here's to many more brews!

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Excellent product and service

Excellent product and service

30. Juli 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Rayan,

Thanks for leaving this amazing 5* review! We're delighted you've been enjoying our coffee, and hope there's many more brews to come!

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Yummy coffee delivered to my door

Yummy coffee delivered to my door? What’s not to like?! Try it. I’ve loved this company for years and just returned after a break. Love their coffee.

30. Juni 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hey Kelly,

Thanks for taking the time to leave this wonderful review! We're so pleased that you've been enjoying our swift service, and that you've rejoined our coffee community! Here's to many more brews! 🙂 

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Great coffee

Great coffee , fresh roasted

28. Juli 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Sarmasan,

Thank you for this wonderful 5* review. We're delighted you've been enjoying our coffee, and hope there are many more brews to come! 

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen
Pact Coffee-Logo

Antwort von Pact Coffee

Hi there,

Thank you for taking time to leave this 5* review! We're delighted our your order in a timely fashion, and that you've been enjoying it! Here's to many more brews!

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Brilliant Service and Coffee!

Quick delivery. Well packaged. More importantly, fantastic coffee! Was my first order and definitely won’t be my last.

16. Dezember 2025
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Mario,

Thank you for taking the time to leave this outstanding review!

It's so lovely to hear that your order arrived quickly, well packaged, and that you think our coffee is fantastic!

We can't wait for you to try more of our top quality coffee.

Wishing you a wonderful day, and happy brewing!

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

microlot subscription

been a microlot beans subscription customer for about a year, great quality and selection - love exploring all those different varieties, never disappointed!

15. Januar 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Denis,

Thank you for taking the time to leave this excellent review!

We are over the moon to hear about how much you've been enjoying our top quality Micro-Lot coffee.

This is an excellent plan to be on if you enjoy tasting a wide variety of coffee, and we can't wait for you to try more.

Wishing you a lovely day, and happy brewing!

The Pact Coffee Team

Bewertet mit 5 von 5 Sternen

Good coffee

Good coffee and very quick delivery

22. Mai 2026
Pact Coffee-Logo

Antwort von Pact Coffee

Hi Elena,

Thank you for taking the time to leave this wonderful review!

We are over the moon to hear that you've been enjoying our coffee, and that delivery was very quick.

Wishing you a lovely day, and happy brewing!

The Pact Coffee Team

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