Oshadhi Essential Oils Bewertungen 19

TrustScore 3.5 von 5

3,5

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Unternehmensdetails

  1. Beauty & Wohlbefinden

Informationen, die aus verschiedenen externen Quellen stammen

Buy 500 different essential oils online, 70% organic or wild-crafted, sourced direct from growers, 60 hydrolats, 50 carrier oils, and natural skin care aromatherapy products. Next day delivery, unbeatable customer care, Aromatherapy Trade Council Member.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

19 Bewertungen

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Bewertet mit 2 von 5 Sternen

Service has dropped sharply — damaged parcel, expired return label, and unrelated order withheld

I’m extremely disappointed with the recent level of service from Oshadhi.

I had previously considered them a reputable company, but the service has noticeably dropped off. Recent parcels have felt like they were dispatched as an afterthought, with inadequate care taken in fulfilment and packaging. I have also had items arrive damaged, which is unacceptable for products of this nature and price point.

What has made the situation worse is the way the issue has been handled. I was sent a return label for a damaged item, but the label had expired. I explained this, yet instead of simply providing a valid return label and resolving the matter properly, Oshadhi have now said they will not dispatch a completely separate new order until the damaged item from the previous order is returned.

That is not reasonable. The delay in returning the damaged item was caused by the expired return label they provided. Holding an unrelated paid order because of that feels punitive and unprofessional.

I have also found the tone of some recent emails from staff to be condescending rather than helpful. When a customer receives damaged goods, explains the issue clearly, and is then blocked from receiving a separate order, the company should be taking accountability — not making the customer feel like the inconvenience is their fault.

The overall impression is that customer care, dispatch standards, and basic accountability have declined sharply. I would expect a specialist company selling premium essential oils and natural products to handle orders carefully, communicate respectfully, and resolve damaged-delivery issues efficiently.

At this point, I cannot recommend Oshadhi based on my recent experience. I hope they take this feedback seriously, review how damaged orders and returns are being handled, and stop withholding unrelated orders when the problem has arisen from their own expired return label.

Update: This could have been resolved very simply by Oshadhi issuing a replacement return label after the original one expired. Instead, they have refused to provide a valid return label for the damaged cleanser and are now refusing either to dispatch or refund a separate paid order worth approximately £300. After around 10 years as a customer, this has ended my trust in the company and I will not be returning.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

And now for the facts.

Mr Guest sent us an image of a product he had ordered in which the cap was slightly displaced. This should not happen (and had never happened before) so without quibble we immediately sent him a replacement together with a pre-paid return label so that he could send us back the product for evaluation. 20 days later we had not heard back, and by this time the Royal Mail return label (which was valid for a week) had expired. Mr Guest told us that he had been unable to return the product due to an injury, but would 'allow' us to arrange for it to be collected.

Our staff have - as they always are - been helpful, polite and courteous. The day that Mr Guest placed his review we had the following message from another customer:

'Thank you so much for responding to my email and for arranging the samples. I really appreciate it. The GC and MSDS reports came through perfectly. I have also gone ahead and placed my first order. Your customer service has been incredibly fast and helpful, which has made the whole process very smooth. Thanks again for setting up the practitioner account and for your support.

It seems to be true that 'you can't please all the people all of the time'.

Update: Mr Guest was refunded in full yesterday.

Bewertet mit 5 von 5 Sternen

Good quality items

I thought a long time before making an order as I have very sensitive skin which nothing seems to agree with. I purchased a hydrosol which was of very good quality. The spray top nozzle was extremely fine and a pleasure to use. It was from a very fresh batch with a long best before date. I am very happy with my purchase and I highly recommend ordering from here.

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Thanks so much, we really appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Fabulous quality products

This company is fantastic. Ethical, quality, natural products. I have changed most of my personal care products to Oshadi including my perfume (smells amazing, all natural ingredients), moisturiser (now use organic rosehip seed oil), facial toner, my husband uses their after shave and male perfume, their handcream too as well as their essential oils. Well packaged, informative emails, and good delivery and fair prices. Wouldnt use anyone else now.

31. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Thank you so much for your lovely feedback, we really appreciate it!

Bewertet mit 5 von 5 Sternen

Excellent oils and customer service

There was a problem with the cap to one of the oils. The bottle was replaced immediately with thoughtfulness.
I find the oils of high quality and customer service excellent.

31. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Hi Wendy, thank you so much for taking the time to leave us a review, we really appreciate it.

Bewertet mit 1 von 5 Sternen

extra

im paying customs from uk to ireland 29.10 euros for a 100euro package, never again... and i know I paid some thing at the checkout as well, what a joke

29. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Thank you for taking the time to leave feedback and I'm sorry you feel that you have been charged unfairly for the taxes on your order.

Since the UK left the EU, we no longer charge UK VAT on orders to Ireland. Instead, VAT is charged by Irish customs at the Irish rate of 23%, plus a handling fee charged by the courier. We do make a charge for shipping to you, which is calculated by weight and is clear before you place your order. It simply covers what it costs us to send your parcel.

Obviously we have no control over the rates of tax or fees for importing goods into Ireland. These charges are set by the Irish authorities, so we recommend checking local import regulations before placing an order to avoid any unexpected costs.

Bewertet mit 5 von 5 Sternen

Great oils and customer service!

Great oils and customer service!

I've purchased from Oshadhi a few times now, mainly their wide range of essential oils and carriers and I'm always very pleased with the quality. All the essential oils I tried, from Highland Lavender to Palo Santo to the Rose jojoba dilution smell divine. So does the rosehip seed carrier oil (and feels great on the skin!). Recently I also experienced their customer service and must say, I was impressed by the fast and thorough response I received. Shout out to Nicola who assisted me this time from a very happy customer!

26. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Thanks for your lovely comments Stefania, we really do appreciate them! - Nicola :-)

Bewertet mit 5 von 5 Sternen

I love Oshadhi oils

I love Oshadhi oils. They always smell amazing & fresh and they have a large variety on their website. It is a brand that I trust not to adulterate their oils like some other larger brands. I definitely get better results from my clients when I use these essential oils.

23. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Thanks so much Donna, we really appreciate your feedback!

Bewertet mit 5 von 5 Sternen

I've used Oshadhi a number of times now…

I've used Oshadhi a number of times now & I love this company. The oils are excellent & customer service is absolutely brilliant. They always go the extra mile & whenever I have needed to phone the call is picked up quickly & by a real person!

23. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Thanks Annette, we really appreciate your lovely feedback!

Bewertet mit 1 von 5 Sternen

I found these essential oils very weak

I found these essential oils very weak. Virtually no smell to them, either when smelt as pure drops, or put in a burner with water. Incredibly indistinct. I have a very good sense of smell and was very disappointed.

1. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Dear Fiona,

Thank you for your feedback and I'm sorry to hear that you are not satisfied with your Oshadhi oils. Oshadhi oils are produced for therapeutic use rather than for room scenting so they may not have as strong an aroma as, for example, synthetic fragrance oils. Also, heating essential oils in a burner causes the different components to vapourise at different times, which changes the aroma. The two pure essential oils that you purchased are what we would call 'top note' oils, which tend to vapourise quite quickly if heated. This means that the aroma won't last as long as if the oils were diffused naturally using a microdiffuser or ultrasonic diffuser. Finally, one of the oils you purchased was a 3% dilution, which is clearly shown on the website. This won't have as strong an aroma as the equivalent pure essential oil and dilutions are not usually considered to be suitable for room fragrancing. I hope that this helps you to understand the products you have purchased but if you are not happy with them then you may return them to us under our money back guarantee. If you would like to do this please contact us via our website with details of your order number, to arrange the return.

With best wishes,
Jonathan

Bewertet mit 5 von 5 Sternen

Oshadhi.dk this is a review for the…

Oshadhi.dk this is a review for the danish branch of Oshadhi.dk - Thanks for the oils and the service. Thanks for making a danish shop for these oils, that were hard to get after brexit, so a danish webshop makes it a lot easier to purchase these high quality oils online for Danish customers. High quality for a good price.

15. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Stellar Oils/Hydrolats from a Stellar Company

I have been a devoted customer of Oshadhi products for over two decades now. For starters, their customer service is impeccable. I was even sent a few complimentary vials of different essential oils the singular time something went awry on their behalf in regards to an order I'd placed. I'd written another review for them elsewhere (upon their request) and, as a 'thank you' gift, was send a free full-sized bottle of one of their body care products. One's goods always arrive promptly and packaged in tissue paper with great care. If one has any questions, a reply comes either the same day or the next and in thoughtful letter form.

Now let's get to the quality of Oshadhi oils, blends and hydrolats: they're exceptional - truly. As one reviewer has already stated here, they're 'infused with light.' Indeed, naturalist and teacher, Dr. Malte Hozzel, founded Oshadhi which is Sanskrit for 'healing plant' and the roots of this word mean 'carrier of light.'

Think how true this is about plants: they're beautiful, living beings (each one guarded by its own unique plant deva) who are touched and infused with the powers and properties of not only the light of the Sun, but the Moon and Stars as well. With this illumined energy comes healing, balance and wholeness.

Jonathan Hinde was chosen by Dr. Hozzel to represent Oshadhi and he couldn't have chosen someone more respectful and competent to uphold the ethics and standards of this phenomenal company.

Here's a little about the care with which Oshadhi oils are created (as taken by their website and paraphrased by me): the farmers from which the plants come must 'love their plants' and so too, the Earth. The oils are distilled through low temperature and low pressure methods which yields a superior-quality product. High energy electromagnetic are avoided during the process and music is played throughout the night. How can these oils not be as heavenly as they are then?!

Price-wise, I find Oshadhi affordable but, of course, some oils cost more because of their source, availability and sustainability, the particular growing method applied (organic, wild-crafted, etc.) and output (for instance it takes 5,000 pounds of rose petals to yield 16 ounces of volatile oil!). However, smaller vials are available as are a pricier oil diluted in a carrier oil such as jojoba or almond. Both of these options help to circumvent cost if one is more strapped for cash, but is wanting to work with the more expensive oils.

Obviously, I highly recommend Oshadhi. They're the essential oil brand I swear by to anyone who's first getting into aromatherapy or those who already are. ;-)

Many, many 'thank yous' and 'bless yous' to Oshadhi!

23. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

GREAT QUALITY AND GREAT CUSTOMER SERVICE

Great quality oils and great customer service. My order did not arrive because of Royal Mail and Oshadhi customer service was really quick and effective dealing with it. Really, really pleased with them, I never write reviews but I wanted to recommend this company to everybody. Plus their oil variety and quality are excellent ( I use rosemary and lavender for hair care, and it makes a huge difference) Thank you!!!

12. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Thanks for your lovely feedback Iree, we really appreciate it!

Bewertet mit 5 von 5 Sternen

Brilliant oils from a company that cares

I have placed a few orders with this company and the oils are absolutely magic! Packages are sent quickly and well packaged. They also have affordable dilutions and smaller containers of the more expensive oils which is really useful. The information on their website is great too. Very happy

1. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Oshadhi Essential Oils

Thank you for your lovely comments!

Bewertet mit 5 von 5 Sternen

The best essential oils you can buy

The best essential oils you can buy, excellent quality and choice, pure and potent oils. Worth every penny, top shelf quality. Customer service also polite and helpful and delivery service very good as well. Excellent :)

9. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Little Bottles of Fragrant Light

Little Bottles of Fragrant Light. I have not come across other essential oils that shine like Oshadhi oils. They emanate light through their energy and smell so so beautiful, potent, clean. I feel the purity, care and love that goes into making them. A beautiful company to deal with, who have impeccable standards and ethics.

I am a practitioner and use many brands - DoTerra, Young Living, Neal's Yard, Plant Therapy and others... They all have their uniqueness, and I love them all, but none emanate light like Oshadi oils. For this, and the integrity this company has, Oshadhi is who I buy most of my oils from now

The catalogue and range of oils is amazing. The blends are lovely too. The prices are fair and true to the quality of the product.

This is a company I love and appreciate in every way I have experienced them!!

10. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am totally blown away by the love…

I am totally blown away by the love that is poured into these products. My order was wrapped in beautiful tissue paper- like a gift. Love it. I have just opened my jar of organic Shea butter and it is absolutely divine to work with. The best I have ever tried.

17. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful

I came online to read reviews of oshadh's synergy blends, specifically petit prince, and was surprised to not find so few reviews. So I feel that I have to write a review here. Grounding strength was my introduction to oshadhi and, falling in love with it for its complexity, I bought two (at a time when I could least afford it - student days...). Years later when I wanted to repurchase it (it ages well and i still have one bottle kicking about somewhere ...) I notice that it has been reformulated but I'm still excited to try it.

Anyway, amazing blends. Try them.

6. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous quality

Fabulous quality, vast selection, impeccable production and business ethics, exceptional customer service and speedy delivery. I use a lot of the Oshadhi hydrolats in my spirit healing practice, for cleansing room energies, auras, effecting change in the physiology and spirit bodies etc. 6ft 6 rufty tufty firemen are not immune to the delights of Angelica Root, Bay Laurel, Bulgarian Rose, White Champaca (to name but a few).

10. Juni 2018
Bewertung ohne vorherige Einladung

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