Optimax Eye Surgery Specialists Bewertungen 

I visited the Leicester clinic and had a very disappointing experience overall. The customer service was poor throughout the process. My appointment was rescheduled twice, and on the day of my consultation I was left waiting for around 3 hours.
Throughout the visit, I did not feel properly supported or reassured. Following my appointment, I also developed an eye infection, which has been extremely concerning and stressful.
I would personally recommend paying more and choosing a clinic with a higher standard of care, organisation, and communication. Unfortunately, I will not be proceeding with treatment there.

After 15 years, I can confidently say that getting LASEK eye surgery was one of the best investments I have ever made for my quality of life. I Had a surgery in Optimax Cardiff, All the staffs are very kindfull and procedures time was very quick. Now I'm Very Happy 😊 without glasses. This is the my life changing moment.

Manchester clinic has been wonderful. I have nothing but good words to say and would highly reccomend!

Reception team amazing 👏,
treatments disappointed 😞
Have done my laser 25th November 2025 from Leeds West Yorkshire. I been advised to get lasek,I been told by Dr.Musa I will be fine in one month, but not first of all it was really painful 3 months I wasn't able to drive due to blury eyes .on after care appointments I been told they might offer 2nd treatment but on next appointment I've seen by Dr Semule he said we don't give warranty to any patient that you will get 20/20 vision and we cannot offer you 2nd treatment due to your eye health, both surgeon's statement were different. After 5 and half months today final after care 14/05/2026 my prescriptionis not high as it was but I still need glasses. I been discharged . Its very disappointed I have paid decent amount for getting rid from glasses and suffered almost 6 months still having blury vision with chronic dry eyes and a piece of advise to wear glasses again.😒

I chose optimax Cardiff due to their set prices no matter the prescription which was a main point for me and because I knew someone who’s had it done here too.The optimax staff are all friendly and helpful. Also having an experienced ophthalmic surgeon gave me a-lot comfort + trust with the company. So far the aftercare is looking amazing I was able to book my appointments with no issues. I’m only 5 days post op and so far so good it’s been a painless free journey and would 100% recommend

So happy with my results, Thank you

Great experience: nice and helpful stuff, providing with all the info needed and support through the pre-op, op and post-op times.

Optimax Leeds are absolutely fantastic. Expertise is second to none and from initial consultation through to the procedure itself was a really positive experience. 100% recommend for lens replacement.

From the moment I walked into Optimax in Liverpool, the experience was second to none. Everyone is so friendly, knowledgeable and excells in what they do, to give great customer satisfaction. Would highly recommend.

I had a really lovely experience at this clinic. Safiya was extremely kind and took the time to explain everything clearly. I really appreciated the care, patience and clarity in the way she communicated. She made me feel welcome, comfortable and confident, which is exactly what you need when preparing for an operation.

Yasmin, the patient advisor, was also very kind and welcoming, which made the whole experience even better.

Because of how reassured I felt, I’ve decided to go ahead with my operation at this clinic. I would definitely recommend it and I will share another update after my procedure.

Almudena

Attended the Leeds clinic after a ridiculous quote at another provider. The location was modern and clean and staff were all friendly. There was quite a bit of waiting around but doing the procedure in batches is how I assume they keep the prices down.

After talking to the surgeon I decided on LASIK surgery in my dominant eye only to give me the best outcome at all distances (if I had both eyes done I would have needed reading glasses which I was keen to avoid)

Surgery was on the 30th April. Whilst the procedure felt 'wierd' no pain or discomfort, an hour afterwards my eye started to water and felt like it would rubbing your eyes after chopping an onion for an hour or two. Woke up after a quick nap and 4 hrs later was mowing the lawn having forgot all about it with no pain or discomfort since.

If I ever decide to have my other eye done in the future I would be back in a heart beat.

A marvellous surgeon, very professional from the first induction to the next day after surgery. Would highly recommend

6 days post surgery at optimax Newton Abbot and i couldn't be happier. I was amazed at the results immediately when I walked out of the theatre and could read a poster on the wall all be it through what I can only describe as a dense fog. Less than 24 hours later I have better than 20/20 vision, no fog and just a slight visual disturbance in my peripheral vision. 6 days on peripheral vision has resolved and night time halos have significantly reduced. I would never have believed how much this has changed my life, to be glasses free. The staff were all brilliant, professional and knowledgeable. Mr Juan Carlos Morande is a miracle worker and I can't say a big enough thank you. The procedure was quick and pain free with pain free recovery so far.

I only wish I’d had this done sooner!

I had LASIK in December 2025 with Surgeon Juan Carlos Morande at Optimax - Bristol, and my vision has been 1.0 in both eyes ever since. The results have genuinely been life-changing.

The newly refurbished Bristol branch is modern and beautifully designed, creating a really welcoming environment. What truly stood out, though, was the team. Stephy, Harriet, and Carter were absolutely fantastic—always friendly, professional, and incredibly helpful. It was genuinely a pleasure walking in and being greeted by their warm, positive energy each time.

I can’t recommend the clinic highly enough. :)

I attended Optimax in Liverpool for my first consultation in January where I had a number of vision tests and checks carried out, the staff were so friendly and welcoming. I was advised as I had a corneal scar from an eye issue a few years ago caused by contact lenses, that it would be beneficial to meet with the surgeon face to face as he was best placed to advise whether I would need LASIK or LASEK.

I met with Dr Samuel a week or so later who advised LASEK as the scar was too deep for LASIK. Dr Samuel was lovely, friendly and extremely knowledgeable. He provided all information including associated risks and I didn't feel any pressure from him to continue. I decided the benefits for me outweighed the risks so I went ahead and booked my surgery.

On the day of my surgery the staff were all so calm and reassuring, I was slightly worried as I had been told LASEK has a more painful recovery than LASIK but the way it was described was exactly how it felt afterwards. The treatment itself was so quick and painless, the strangest bit was knowing your eye was clamped open but the numbing drops meant I didn't feel a thing. Within an hour or two of returning home my eyes did feel extremely gritty, they were watering constantly and I was very sensitive to light. It felt as if I'd been chopping onions. I would say make sure you follow the aftercare they give you exactly as they say to get the best outcome.

I went back for a check up 3 days later to get my bandage lenses removed and one eye had healed, the other still had a tiny bit of healing to do, but this felt fine by that evening and was fully healed when I returned 7 days later. My vision wasn't great, at the 3 day after care appointment but I kept reminding myself to trust the process.

When I went back 7 days after my surgery I had 20/20 vision, if not better and I honestly can't believe it. I have worn glasses since being in school, I am now almost 36 and I can't explain the freedom of being able to wake up in the morning and not have to immediately put glasses on or contact lenses in. Being able to go swimming with my children and not have impaired vision, not needing prescription sunglasses for running / driving etc. It really is life changing and the best money I have ever spent, I just wish I had the courage to do this 15/20 years ago!

For anyone contemplating it, make an informed decision but I wholeheartedly recommend Optimax in Liverpool!

I still have a few check up appointments to go, and I know one of the possible side effects of LASEK is dry eyes and halo vision but I can honestly say I haven't experienced any of this.

Thank you so much (especially Dr Samuel), you have changed my life!

Whole experience was made as smooth and comfortable as possible by the staff, who were friendly and made you feel in good hands. Don't have any complaints.

Dr bilal was very helpful, he saw me in his lunch break when i had an issue in the manchester clinic

I went to the Leicester clinic about a year ago and Christopher Stephenson carried out my procedure (refractive lens exchange). I had worn glasses since I was 7 as I was short sighted and I had also started to require reading glasses (I was 55 when I had the procedure). The results of the procedure are truly amazing. I can see perfectly in the distance and don't need glasses to read. The results far outweigh what my expectations were. The surgeon was so nice and professional... explaining what was happening all the way through the procedure. I don't often leave reviews but I'm so pleased with the results of the surgery I felt I had to write something!

My contact with Leeds clinic was professional and friendly from the outset. My replacement lens surgery was carried out with care and consideration and follow up appointments were friendly and helpful.

Would definitely recommend — I only wish I’d done it sooner. I went for my first consultation at the Leeds clinic on 4th April and had my treatment on the 23rd, with less than a three-week turnaround.

From start to finish, the service was outstanding: friendly, professional, and incredibly efficient. Every member of staff made me feel welcome, supported, and at ease throughout the whole process. A special thank you to Sophia and the lovely ladies who carried out my consultation, and to Dr Samuel, Nurse Claire, and the other lovely ladys who assisted me on the day and during my operation. Your care, kindness, and reassurance meant so much to me.

I truly cannot thank the whole team enough for everything they have done. The results have been life-changing, and I couldn’t have wished for a better outcome. I still can’t believe I’m able to look through my own eyes without glasses or contact lenses. I am so grateful to everyone involved for making this possible.