Optimax Eye Surgery Specialists Bewertungen 

I had LASIK surgery at Optimax Peterborough in January 2025. It’s now October, and although my eyes are better than they were during the worst parts of my recovery, they are still worse than they were before surgery. I genuinely wish I had never gone ahead with it.
On the day of the procedure, I was left waiting for hours. Immediately after the surgery, there was an issue with my right eye. This was never properly explained at the time and only added to my anxiety. The aftercare that followed was inconsistent and reactive. I had to repeatedly push for help when things began to deteriorate, including multiple urgent visits, phone calls that went unanswered, and being passed between clinicians.
My right eye developed DLK (inflammation under the flap), then an epithelial erosion, followed by extreme dry eye and light sensitivity. I was unable to drive, unable to work, and unable to care for my child for weeks. My son had to live with his grandparents while I recovered, for nearly two months. I had to rely on work colleagues and family to get to appointments and was in constant pain for a long time. Even now, I suffer from dry eye and light sensitivity.
Optimax’s internal complaints process was dismissive. They eventually admitted communication could have been better but refused to take accountability for how distressing and disruptive this experience has been. They denied that anything went wrong, despite me needing months of follow-up, steroids, and support.

I’m writing this review 6 weeks after my surgery. I had my consultation at the Peterborough practice and everyone there was super friendly. I had my surgery at the Leicester practice. The doctor (I think their name was Dr Bohjani) was amazing. They were so reassuring and patient and talked me through everything they were doing. Honestly I wish I’d contacted them sooner. The surgery went great. They give you great aftercare advice. And I was able to see comfortably the next day. I’ve had a couple of check ups and my vision is perfect.

Just been discharged from the Brighton surgery after LASEK treatment and I couldn’t be happier. Great service from start to finish. The treatment itself was really smooth and the surgeon explained the whole process. I experienced high levels of discomfort for the first 24 hours but this was managed by the pain drops. I was back to day driving after a week and night driving after a month. Thank you to everyone at Optimax Brighton.

Excellent care from start to finish. Caring and professional. I felt I was in very capable hands

I had lens replacement at the Maidstone clinic March 2025. I have now been discharged with 20/20 vision after wearing glasses for 20 years.

I cannot fault the service I received. There was no hard sell and all the staff I encountered went above and beyond.

Big shout out to Isobel, Ineta, Ugo and Aimee.

Great customer service every step of the way.

I can highly recommend the Maidstone Clinic for 5 star treatment.

Thank you all.

I had Lens Replacement Surgery on August 9th. The results are great. Before I had to wear both reading and distance glasses, drove me crazy going between two sets of glasses. Now I can see perfectly. Yes you do get a halo from headlights at night but it's not that bad and I just wear anti glare glasses. Small price to pay for getting 20/20 vision back.
The staff were all amazing couldn't be more helpful and caring. Answered all questions and didn't push you into a decision. I highly recommend Optimax.

Optimax were very helpful throughout the process of my ICL treatment. It went extremely well and I am thrilled with the results.

Had LASIK done at Optimax Belfast and honestly couldn’t be happier. The team were super friendly, explained everything clearly, and made the whole process feel really easy. Recovery was straightforward and within a few days my vision was better than I ever imagined. No more glasses or contacts – absolutely life-changing. Highly recommend!

I was recommended by a friend and I did my laser eye surgery LASIK last 3 weeks and I gotta say it was so worth it and wished I took it sooner. The process was completely painless and even the first night which I was expecting discomfort, felt nothing and started driving the next day. My vision is now over 20/20 following the first aftercare check! Thank you Dr Jan and Optimax Manchester for the vision! I am already spreading the good word now.

Great customer service, made me feel at ease and reassured me in all aspects of the procedure. Would highly recommend!
Huge Thanks to the Optimax team.

Flawless service from everyone.I felt valued and looked after. Totally professional, friendly and caring service from beginning to end. Being able to see clearly after more than 50 years of terrible sight made this a very emotional time for me and I was treated with respect and kindness throughout. Thoroughly recommend.

I was recommended by my sister who works at optimax to have a free consultation, the whole experience was brilliant and made me feel so welcome Beth and Becky were brilliant and so helpful, I recommend going for it so Interesting how they look at your eyes, Beth and Becky really took their time to look after me and understood everything about my eyes
Well done both of you Anna 👏🙂

I was recommended by a friend who had lens replacement, I was all geared up for this approach but after my initial and free consultation and series of eye tests it was recommended that as I still had 20/20 reading vision, the best treatment would be LASIK surgery on my dominant eye only, I cannot fault the whole process from start to finish. Complete professionalism, great communications, welcoming and supportive staff which make up the team. Dr Samual who carried out the procedure was thorough, pleasant and completely sympathetic and has a way of putting you at ease.
The entire team on the day were really good, really encouraging and I have only had my first check up and the eye is still healing but I have 20/20+ vision and was able to read the smallest line with ease.
The aftercare and time spent explaining the medication drops was second to none, although maybe not a deciding factor there is a great range of 0% finance options available so it’s attractive and available to all.

Regards
Kenny W

Had a cataract sorted with Optimax. I was treated very well and the service was exemplary.
I would recommend Optimax to anyone that would require their service.

The whole experience was made very easy and I am delighted with my new glasses free eyesight

I had lens replacement surgery yesterday at Optimax in Leicester. The complete experience from first appointment to the day after surgery check-up today was faultless. The whole team made me feel welcome and reassured for this life-changing operation. The surgery itself was completely pain-free both during and after surgery. The surgery lasted only 30 minutes in total for both lenses to be replaced, and I found the experience to be almost a non-event with calm reassurances from the surgeon throughout relaxing me.
From a lifetime of wearing glasses and contact lenses, I walked out of the clinic with great eyesight - just miraculous! My vision improved even more overnight and I am looking forward to a lifetime without the need for contact lenses or glasses.
I could not be more impressed and can recommend Optimax wholeheartedly for this important decision to improve your vision.

I had laser eye surgery a few months ago with Optimax Liverpool and the entire experience was flawless. The staff are great and made the process easy, and now I can see even better than I could with glasses. Best money i’ve ever spent.

A very professional and helpful practice- reminders of appointment & honest assessment with guidance undertaken. Now await further consultation with surgeon booked in good timing.

I had my laser eye surgery at Optimax Belfast yesterday, and I couldn’t be happier with the entire experience. From my initial consultation two weeks ago to the procedure itself, everything has been seamless. The whole team is absolutely amazing – so professional, kind, and reassuring every step of the way.
A special shout out to Fiona and Gráinne, who went above and beyond to make me feel so well looked after. Their warmth and friendliness really put me at ease and made the whole process feel much less daunting.
I’m already seeing 20/20, and the healing process is going really well so far. I can’t recommend Optimax Belfast enough – if you’re considering laser eye surgery, this is the place to go!

The staff were excellent every helpful and accommodating, they made me feel very welcome and safe, the after care given was first-class. The premises were easily accessible and very clean. Over all I highly recommend Optimax