Opos Limited Bewertungen 1.396

Advisor Shree was very helpful and informative, gave me all the information I needed and answered any questions I had.

Thank you once again for your help getting my account settled.

Very helpful and patient while dealing with my issue.

I am writing this review to formally raise concerns about the conduct of OPOS Limited.

I have been contacted and pressured regarding an alleged debt supposedly linked to South Staffordshire Water. To verify this, I contacted the water company directly, and they explicitly confirmed that there is no outstanding balance on my account.

Despite this clear confirmation, OPOS Limited has continued to pursue me for payment and has issued warnings about collections activity, credit file damage, and potential legal action. This behaviour is not only misleading but completely unacceptable.

Pursuing an individual for a non-existent debt raises serious concerns about your verification processes and compliance standards. Making threats regarding credit impact and legal escalation without a valid debt could be considered harassment and may breach regulatory guidelines.

This situation has caused unnecessary stress and inconvenience. I expect OPOS Limited to immediately cease all contact regarding this matter unless they can provide verifiable evidence of the alleged debt.

If this behaviour continues, I will not hesitate to escalate the matter further through formal complaints channels.

I strongly urge others in a similar situation to independently verify any claims made before making payments.

Extremely unprofessional and concerning conduct.

Very friendly staff.Who where very helpful and understanding about my situation.

I was speaking to a girl called Jade on the phone while setting up a payment plan, she went above and beyond what was expected and was really kind and offered really helpful advise. Thanks alot its much apreciated!

Thank you very much and good experience 👍

Helpful and understanding

Mark was was able to sort my plan out quickly & smoothly with such ease which was very helpful.

Yvonne was honestly a blessing to talk to. When I explained my situation she fully understood and her empathy was second to none. It made such a difference to just speak to someone that just got it. I can’t say thank you enough to her.

Dealt with Danny who in contrast to Sam / Samantha was like night and day. Danny extremely helpful and LISTENED to the situation whereas Sammy was completely and utterly rude. I would recommend this business, they're doing their best with limited (and incorrect) information in my case and I appreciate their efforts, particularly Danny who has done a significantly better job than his colleague

I spoke to a lady called Melissa and she was so helpful and understanding. I have never received as much help and support from any other companies as I have from opos. I thank Melissa and the team.

Very unorganized. I HAD CALLED YESTERDAY. the transfer holder left me on hold the staff was talking about personal things for over 30 minutes s
I KEPT ON SAYING HELLO,HELLO HELLO.NO ANSWER, SO I hung up.unprofessional

Usually dread these calls but Gillian who took the call was lovely and very helpful. Been doing a lot of this recently and some people can be really difficult but Gillian was really helpful and put my partner at ease who usually gets really anxious with this stuff.

I recieved a message asking me to call. When I got through it was Yvonne that took my call. She was very professional and polite and dealt with my issue that it wasn't my debt. I finished the call feeling very satisfied that I was listened to and my issue resolved.

I’m poor at remember names but the lady I dealt with was first class. Absolute credit the opos. Thank you!

The portal did not work however the agent was extremely helpful. Her name was Chelsea and she’s one of the good ones. The matter was resolved quickly and efficiently.

I spoke with Danny today and he was beyond helpful. Very polite, patient, understanding and professional. Felt very at easy talking with him, as someone who suffers bad anxiety that doesn't happen often for me. Thank you so much for all your help Danny.

Chelsea was brilliant! Made everything simple and straightforward

I spoke with Danny this morning as I wanted to find out how many months I had left to pay off my debt. I didn’t have my reference number to hand but Danny was so helpful. He asked me a few questions to verify my identity, then provided the required information. He was patient and kind. Overall, a 10/10 experience. Thank you.