I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Mehr ansehen
Unternehmen hat geantwortet
Nu heat is a great company good value and a great team for after sales and technical support with their products. I recently needed a replacement actuator and the process of ordering it with some conf... Mehr ansehen
Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Mehr ansehen
Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Vom Unternehmen geschrieben

Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Vereinigtes Königreich

Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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I can honestly say they are the best Underfloor Heating suppliers in the market, even at 8 pm at night I can get hold of the Rep (Mike) and he will get things sorted for you. They might be a little bit more expensive but the service and products they provide cover the cost.

Antwort von Nu-Heat Underfloor Heating & Renewables
Excellent communication throughout the project, from design to installation. Everything required was included in the kit provided. Looking forward to having a snug winter.

Antwort von Nu-Heat Underfloor Heating & Renewables

Antwort von Nu-Heat Underfloor Heating & Renewables
Everything went smoothly and delivery was very prompt

Antwort von Nu-Heat Underfloor Heating & Renewables

Antwort von Nu-Heat Underfloor Heating & Renewables
The initial consultation for an underfloor heating project was fantastic. Even though the project had to be postponed due to manufacturer warranty issues on the new house, the service received was impressive. Steve and the team at Nu-Heat demonstrated an incredible level of professionalism, carefully walking through all potential risks and ensuring the full picture was understood before proceeding. They did not just sell a product; they provided genuine insight and put long-term interests first. There is gratitude for their guidance and an expectation to work with them in a couple of years. A truly top-tier customer experience.

Antwort von Nu-Heat Underfloor Heating & Renewables
All went smoothly from the Design stage to the delivery

Antwort von Nu-Heat Underfloor Heating & Renewables
Very happy. The materials they sell is well-made, high-quality so easy to understand and to do the work. Costumer services is top-notch, always ready to help in this busy time. Thanks.

Antwort von Nu-Heat Underfloor Heating & Renewables
I am using Nu-heat for my air source heat pump and underfloor heating system. They have been brilliant to work with and really flexible on timings. Would highly recomend

Antwort von Nu-Heat Underfloor Heating & Renewables
I was not sure exactly what I needed but the support person was great and sent me the links and a discount code.

Antwort von Nu-Heat Underfloor Heating & Renewables
Understood the problem very quickly, identified the part we needed and I received them the next day. Really couldn't have been better.

Antwort von Nu-Heat Underfloor Heating & Renewables
Fabulous products offering by let down by poor and inconsistent communication when things go wrong. I raised concerns two weeks ago, have had to chase to get any kind of information and when I have raised a complaint, there has been no follow up over a week later. I am only writing this review because noone has bothered to have the cortest to call me. They go at their own pace at Nu Heat...snails pace

Antwort von Nu-Heat Underfloor Heating & Renewables
excellent service. help always available on the phone to make sure your ordering exactly what you need. very prompt delivery.

Antwort von Nu-Heat Underfloor Heating & Renewables
Quick design for the system, easy to order and delivered on time

Antwort von Nu-Heat Underfloor Heating & Renewables
Brilliant customer service and comms - they’re always on it and nothing is ever a bother.

Antwort von Nu-Heat Underfloor Heating & Renewables
The company were able to order correct replacement from a photo and age of installation and it fitted.

Antwort von Nu-Heat Underfloor Heating & Renewables
I have an old Nu-Heat system (purchased in 1998), and needed to update the circuit board. I was pleasantly surprised when speaking to the technical rep that he could pull up my original specification from the QR ref. Discussing the system with knowledge he emailed me the technical spec I required to convert from the old circuit to the new one. Very impressed.

Antwort von Nu-Heat Underfloor Heating & Renewables
Nu heat also supply service parts to back up there products, unlike some other UFH companies..
Thank-you
Rich.

Antwort von Nu-Heat Underfloor Heating & Renewables
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