Northern Polytunnels Bewertungen 

1.020
•
TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I am perfectly happy with the service given so far. The materials arrived when expected and were very well packed. The ony reason for only giving 4 stars is because I will only know that everything d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We bought our Polytunnel and Fruit cage in 2013,both very well made and lasted thoroughout the years until the recent Storms hit us here in the Far North of Scotland causing damage. The sales team wer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Super helpful, great poly tunnel which my horses love & quick delivery. Also really responsive when I ordered the wrong size: changed and reimbursed the balance without quibble. The poly tunnel has be... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Gartenhäusern
  2. auch in
  3. Gartencenter
  4. Hersteller

Vom Unternehmen geschrieben

We’re a family-run team of polytunnel specialists based in Lancashire, with over 50 years’ experience designing and manufacturing high-quality growing structures. From domestic garden polytunnels and allotment covers to commercial multi-span polytunnels and livestock shelters, we’re proud to support growers of every kind, whether you’re growing tomatoes in your back garden or running a large-scale horticultural business. We design, manufacture, and dispatch everything in-house from our UK site, meaning we can keep quality high, costs fair, and lead times short. And because we’re growers ourselves, we know how important strength, simplicity, and reliability are. That’s why our EasyBuild Polytunnel was developed to be our toughest, most user-friendly design yet, with features like oval steel tubes, aluminium sliding doors, and a fully modular, tool-free build system. We also supply specialist covers, replacement polytunnel plastic, ventilation kits, doors, accessories, and spare parts, so whether you're building from scratch or tackling a repair, we’ve got you covered. Our customers range from schools and community gardens to professional growers, garden centres, and research facilities. If you need advice, our expert team is always on hand to guide you. Key product areas: Garden & allotment polytunnels Commercial single-span & multi-span polytunnels Replacement polytunnel covers & repair kits Livestock & storage shelters Polytunnel ventilation systems Polytunnel refurbishment and repair services Trusted since 1969. Made in Britain, built to last.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

1020 Bewertungen

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4,5

Alle Bewertungen

(1.020)

49 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

First class company - very happy customer!

Ordered on a Tuesday evening and delivered on the Thursday morning - you can’t ask for better service than that! We had a slight delivery ‘hiccup’ that was down to the courier but once discovered NPT sorted it straight away.

29. Mai 2023
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Antwort von Northern Polytunnels

Thank you for taking the time to write such a wonderful review. We really appreciate it.

Bewertet mit 3 von 5 Sternen

Expensive delivery

18. Juni 2023
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Antwort von Northern Polytunnels

Thank you for taking the time to review us. Unfortunately due to your location there is a postcode surcharge, rest assured we do not set these rates or profit from these in anyway, they are set by the Carrier, we do, however understand your frustration surrounding this.

Bewertet mit 5 von 5 Sternen

Great company

We've used Northern Polytunnels three times before and found them excellent. This time we were buying various parts of their fruit cage to make a large one. There was a problem - they sent us the wrong width of netting but they sorted it out and were very helpful. Great company!

29. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Northern Polytunnels

Thank you for taking the time to review us. We are pleased we managed to sort the issue for you.

Bewertet mit 5 von 5 Sternen

Excellent polytunnel and service highly recommend

Strong frame, help on the end of a phone several times during construction, replacement part arrived super fast, excellent customer service, friendly staff - just a couple of months in as a newbie and I’m harvesting veg in abundance

20. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Northern Polytunnels

Thank you for such a lovely review. We are pleased you are reaping the benefits of your new polytunnel. Enjoy!

Bewertet mit 5 von 5 Sternen

Excellent quality and customer service

I was unsure about ordering one of the livestock polytunnels as I have previously had 2 wooden field shelters destroyed by storms however when the package arrived I was very pleasantly surprised by how substantial the framework and PVC are. The customer service was also excellent and delivery was within days of me ordering 😁

16. April 2023
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Antwort von Northern Polytunnels

Thank you for taking the time to review us. We are very pleased to read this.

Bewertet mit 1 von 5 Sternen

I complained about the gable ends to my…

I complained about the gable ends to my field shelter soon after it was installed. They are useless and certainly not fit for purpose. I was fobbed off with platitudes and empty promises but nothing was resolved. The bits of elastic that hold the gable ends in place are broken with the slightest breeze. This causes the ends to flap back and forward, rubbing away the grass and flicking mud onto everything contained with in the field shelter. Numerous complaints have resulted in nothing but empty promises. Do not buy from this company, whilst the frames are good and solid the gable ends are useless and furthermore their apologies and offers to correct the issues are empty and meaningless. If you look at their website it states no reviews have been left about the gable ends but I know for a fact that they fail to print the reviews that expose how useless their product is which is dishonourable practise in my opinion.

15. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Northern Polytunnels

We’re sorry to read about your experience and understand how frustrating this must have been, particularly if you felt your concerns weren’t properly resolved at the time. That’s never the impression we want to leave.

Product development and refinement is an ongoing process for us, and feedback like this plays an important role in that.

We’d also like to clarify that we don’t filter or suppress customer reviews. Trustpilot reviews are managed independently, and we don’t have the ability to remove or selectively publish feedback.

We regret that your experience fell short of expectations and appreciate you taking the time to share it.

Bewertet mit 5 von 5 Sternen

Very helpful over the phone and they…

Very helpful over the phone and they have a website that works well for ordering extra parts. For roof fruit cage nets their prices are as cheap as any other supplier and their dispatch and delivery times next working day. Tufnells did the deliveries.

27. April 2023
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Antwort von Northern Polytunnels

You are most welcome. thank you for the review

Bewertet mit 5 von 5 Sternen

Thoroughly Recommended

An excellent company from start to finish. Ordering process was really easy, delivery was virtually next day and the instructions and videos on YouTube turned the polytunnel erection process from what could have been really complicated to really easy.

Thumbs up...even when i had a query about fitting the side vents, they answered the phone straight away and put me straight on to someone who knew exactly what to do and helped me.

Thoroughly recommended.

6. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Northern Polytunnels

Thank you so much for such a wonderful review. Enjoy your polytunnel.

Bewertet mit 5 von 5 Sternen

The 4m X 8m animal shelter is well…

The 4m X 8m animal shelter is well designed and manufactured. It's very sturdy and the the ground anchor screws are substantial. Instructions are very good. I received some good advice from the team at Northern Polytunnels and their customer service is friendly and efficient. It's in our field for our two horses to shelter in.

10. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Northern Polytunnels

Thank you for your fabulous review Mr Bullen. We are very happy to read this.

Bewertet mit 3 von 5 Sternen

Happy with the service and product but…

Happy with the service and product but a huge amount of unnecessary plastic packaging - very environmentally unfriendly and a pain in the neck to get into!

26. März 2023
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Antwort von Northern Polytunnels

Thank you for taking the time to review us. we are very pleased to read that you are happy with the product and service you received. Sorry to hear the un packing experience wasn't a good one. We will take your comments on board.

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