We had the most fantastic travel clinic advisor ever! She made us feel complelety relaxed about our trip reguarding helath etc, giving us tons of useful extra information. Our jabs went smoothly, an... Mehr ansehen
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Standort
Standort wechseln5 Barrack Ln, St Davids Centre, CF10 2GS Cardiff, GB
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Das sagen Bewerter
The advice we received at the shop was very good. However, we had given our dates of travel before the appointment, so that they could prepare our malaria tablets in advance. When we counted them at... Mehr ansehen
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Short notice booking which was also local. GP appointment was after my travel start date, hence the decision to go private. All immunisations required for me were available. Good travel informatio... Mehr ansehen
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My second visit to Nomad in Cardiff this year. Claire was as wonderful this time as she was the first. Both me and my husband really appreciated her knowledge, experience and ability to advise us on w... Mehr ansehen
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Unternehmensdetails
Kontaktinformationen
5 Barrack Ln, St Davids Centre, CF10 2GS, Cardiff, Vereinigtes Königreich
4,8
Hervorragend
62 Bewertungen
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No communication on appointment slot
Rabies vaccine shortage issue. No communication was done as my appointment slot was changed without my knowledge.
23. Januar 2026
Antwort von Nomad - Cardiff
Hi Rayna,
We’re very sorry for the frustration caused. As we discussed when you kindly called us, we are currently experiencing a national shortage of the rabies vaccine, which has been extremely challenging to manage. Supply has been limited and unpredictable, and this has unfortunately meant that some appointments have needed to be adjusted at short notice.
We completely understand how concerning it is to have an appointment time changed without clear communication, and we sincerely apologise for that. However, as you did previously, if you’re ever unsure about anything or need any assistance, please don’t hesitate to call us. Our customer service team will be there to help and support you in these situations.
Best regards,
Lidia
Nomad
Good service
Good service. Careful explanations and useful information. I did not feel the needle.
3. Februar 2026
Antwort von Nomad - Cardiff
Hi Anne,
Thank you for your kind review.
We’re really pleased to hear you felt well informed and comfortable during your visit, that’s exactly what we aim for.
Best regards,
Lidia
Nomad
Antwort von Nomad - Cardiff
Hi Mike,
Thank you for your feedback! We’re glad you found the advice helpful.
Best regards,
Lidia
Nomad
Nurse was very welcoming and helpful
12. Januar 2026
Antwort von Nomad - Cardiff
Hi Mary,
Thank you for your kind review! We're pleased to hear that the nurse was very welcoming and was helpful.
We hope to welcome you again in the future!
Kind regards,
Andrea
Nomad
Expert advice from Claire not only…
Expert advice from Claire not only about vaccination but travel in general.
9. Januar 2026
Antwort von Nomad - Cardiff
Hi Stephen,
Thank you for your positive feedback! It’s great to hear that Claire provided expert advice on vaccinations along with general travel guidance as well.
We appreciate you sharing your experience!
Kind regards,
Andrea
Nomad
Amazing Service Claire in the Cardiff Office 👍👍
Claire in the Cardiff Office was absolutely great. We had left it until the last moment to organise jabs, and both had health issues. Her practical approach, and willingness to fit me in for last minute appointments whilst foregoing lunch meant I am now looking forward to my holiday !! Thank you Claire.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Nomad - Cardiff
Hi Lucy,
Thank you for your lovely review! We’re delighted to hear how helpful Claire was in our Cardiff clinic and that her flexibility and practical approach made such a difference.
We’ll certainly pass on your kind words, and we hope you have a wonderful holiday!
Kind regards,
Andrea
Nomad
Claire was absolutely fabulous
Claire was absolutely fabulous! She helped us figure out what we needed and was so kind & friendly. Will be coming back for all our future needs!
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Nomad - Cardiff
Hi Bethan,
Thank you for your lovely review. We’re so pleased to hear that Claire was able to help and make your experience a positive one.
We look forward to welcoming you again soon!
Kind regards,
Andrea
Nomad
Great staff
Great staff, really helpful! Great advice
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Nomad - Cardiff
Hi There,
Thanks so much for the review! We're delighted you had such a pleasant experience at our clinic.
Kind regards,
Andrea
Nomad
Claire was super friendly and helpful
Claire was super friendly and helpful! She talked me through everything and was really informative. Would definitely recommend.
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Nomad - Cardiff
Hi Matthew,
Thanks for the great feedback! We’re so pleased to hear that Claire made everything clear and was so helpful. We really appreciate the recommendation!
Kind regards,
Andrea
Nomad
Senegal
Nurse was so kind and friendly as well as helpful for my needs specifically rather than simply following a checklist! Let me know about student discount and overall lovely. Also very easy to schedule an appointment, even last minute.
27. November 2025
Antwort von Nomad - Cardiff
Hi Isabelle,
Thank you so much for your kind review! We’re delighted to hear that our nurse provided thoughtful, personalised care and made you feel supported.
We’re also glad the scheduling process was smooth and that the student discount was helpful. We truly appreciate your feedback!
Kind regards,
Andrea
Nomad
The advice we received at the shop was…
The advice we received at the shop was very good.
However, we had given our dates of travel before the appointment, so that they could prepare our malaria tablets in advance. When we counted them at home subsequently, we had been sold one box too many. Due to their expense we aim to request a refund.
15. Dezember 2025
Antwort von Nomad - Cardiff
Hi Nicholas,
Thank you for your feedback and for highlighting both the positive and the concern.
We’re pleased to hear you found the advice helpful although we’re sorry to learn about the discrepancy with the malaria tablets and understand your frustration, especially given the cost. We will contact you directly regarding this matter to arrange a refund or resolution as appropriate.
Kind regards,
Andrea
Nomad
Easy to arrange appointment.
Easy to arrange appointment.
Medical practitioner was pleasant and helpful.
Would use your company again and would recommend to friends and colleagues.
4. Dezember 2025
Antwort von Nomad - Cardiff
Hi Denise,
Thank you for your review!
We’re glad to hear your appointment was easy to arrange and that our clinician was pleasant and helpful. We really appreciate the recommendation and look forward to helping you again in the future.
Kind regards,
Rob
Nomad
the Nurse was extremely good
the Nurse was extremely good, putting me at my ease and efficient at her job. nice and chatty
2. Dezember 2025
Antwort von Nomad - Cardiff
Hi David,
Thank you so much! We're delighted that the nurse was able to put you at ease and create a comfortable environment for you.
We hope to welcome you again!
Kind regards,
Andrea
Nomad
Peru/Amazon
We were given very good information regarding our forthcoming trip. We thought we could go to the Amazon but were advised against it because of Yellow Fever. Neither could we have the immunisation.
From that discussion we were able to modify our holiday.
We thought we could buy the high altitude tablets from Nomad but were told you no longer sold them.
We were sent from there to doctors ,to pharmacy, back to doctors. It was really difficult to find anyone at short notice.
Eventually we found a small pharmacy ( dealing in travel)who were able to sell us them immediately. I would go back to them next time before anywhere else.
30. Oktober 2025
Antwort von Nomad - Cardiff
Hi Agnes,
Thank you for taking the time to share your feedback. We’re really glad to hear that the travel health advice you received helped you make informed decisions about your upcoming trip and allowed you to adjust your holiday accordingly.
We do apologise for the inconvenience you experienced when trying to obtain high altitude medication. While we currently do not supply this specific medication, we acknowledge that the frustration of not offering the medication and glad you were ultimately able to obtain the medication.
Thank you again for your feedback, and we wish you a wonderful and safe trip!
Kind regards,
Andrea
Nomad
The nurse who did mine and my wife's…
The nurse who did mine and my wife's jabs was so nice and knowledgeable, really amazing!
25. November 2025
Antwort von Nomad - Cardiff
Hi Owen,
Thank you for your review! We're so glad that you found the nurse to be kind and knowledgeable.
We hope to see you again in the future!
Kind regards,
Andrea
Nomad
Antwort von Nomad - Cardiff
Hi Denise,
Thank you for your kind words!
We’re so pleased to hear you found our team friendly, informative, and professional.
Your feedback is greatly appreciated, and we look forward to welcoming you again in the future.
Kind regards,
Rob
Nomad
Very professional and reassuring
Very professional and reassuring.
Good advice and efficient with vaccinations.
30. September 2025
Antwort von Nomad - Cardiff
Hi Chris,
Thank you for your lovely feedback!
We're so pleased to hear you found the service professional and reassuring. It’s great to know you felt well-advised and that everything went smoothly with your vaccinations.
Wishing you all the best and safe travels!
Kind regards,
Lidia
Nomad
The whole experience was excellent
The whole experience was excellent. Efficient, unhurried, all questions answered clearly and options fully explained. Lots of reassurance given and additional advice offered.
22. September 2025
Antwort von Nomad - Cardiff
Hi Charlotte,
Thank you for your wonderful feedback!
We're so pleased to hear that you had an excellent experience and felt well-informed and reassured throughout. Taking the time to answer questions and provide clear guidance is something we truly value.
We're always here if you need us again!
Best regards,
Lidia
Nomad
Antwort von Nomad - Cardiff
Hi Paul,
Thank you! We're really glad to hear everything went smoothly and met your expectations.
Hope to see you again soon!
Kind regards,
Lidia
Nomad
Visited a month ago for travel…
Visited a month ago for travel vaccinations. Claire was very friendly and informative!
7. Juli 2025
Antwort von Nomad - Cardiff
Hi Owen,
Thank you for sharing your experience!
We’re thrilled you felt well supported and look forward to helping you with any future travel health needs.
Best regards,
Lidia
Nomad
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