Avoid!!!
The only positive thing about this property was the remote and isolated location. Unfortunately, everything else about our stay was deeply concerning.
The staff were incredibly rude and unprofessional throughout our stay. After I made a complaint regarding undercooked and raw chicken that had been served to me, management threatened us with police involvement and even suggested I could be arrested simply for raising the complaint. I have screenshots of the conversations, which I will attach to this review.
If you make a complaint at this hotel, they appear to try to intimidate or evict guests rather than resolve the issue professionally. Booking.com and the hotel asked what resolution I would like regarding the problems we experienced, and I suggested a room upgrade as a gesture of goodwill. I was then accused of “blackmailing” the hotel and told this was supposedly a criminal offence in Greece, which was completely unacceptable and highly aggressive.
Another major issue was privacy and security. I specifically used the “Do Not Disturb” sign and asked cleaners not to enter my room. Despite this, housekeeping still entered. I personally caught one cleaner rummaging through my belongings. When confronted, she pretended not to understand English. I immediately reported this to reception but was called a liar. The hotel has CCTV cameras in the corridors facing guest rooms, yet when I asked management to review the footage proving my sign was on the door, they refused.
Things escalated further when a maintenance worker walked into my mother’s room unexpectedly, causing her significant distress and triggering an angina attack, requiring her medication spray. The hotel showed no sympathy whatsoever.
Ultimately, we were evicted simply for making legitimate complaints regarding food safety, staff behaviour, and privacy concerns. I would strongly advise others to avoid staying here. I will be attaching screenshots of the communication between myself, Booking.com, and the hotel management so people can judge for themselves the aggressive and abusive way guests are treated.