National Deaf Children's Society Bewertungen 41

TrustScore 2 von 5

2,1

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I see a lot of reviews regarding the fundraisers as opposed to the actual services provided by this charity. I haven't used the services of this charity but I as an adult have been diagnosed with hear... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I agree with other reviewers that the fundraising strategies of this organisation need serious attention. Cold caller hammered on my door at 8pm while repeatedly ringing doorbell. Woke my young child... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This company need stopping from door to door canvassing. Every 6 months or so my estate are bombarded with canvassers, if they don’t get a reply they continue to come back until they do get a reply. A... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I had a cold caller knock on my door tonight at around 8pm, despite having a clearly visible “No Cold Callers” sign. They knocked very loudly, which startled my household. I understand this might be... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohltätigkeitsorganisation

Vom Unternehmen geschrieben

We’re the National Deaf Children’s Society, the charity for deaf children with any level of hearing loss. We’re here for deaf children and everyone who cares about them. Whatever the question or challenge, we help find a way through. We empower families to connect and drive change in their communities, and we campaign to make sure deaf children get the support they need. We lead the way, sharing insight and knowledge in the UK and internationally. We believe nothing should hold deaf children back.


Kontaktinformationen

  • 5th Floor, 167-169 Great Portland Street, W1W 5PF, London, Vereinigtes Königreich

  • www.ndcs.org.uk

2,1

Mangelhaft

TrustScore 2 von 5

41 Bewertungen

5 Sterne
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2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Positive and polite fundraiser

I appreciate other reviews have mentioned door to door approach to fundraising. I had someone come to my door today. They were very polite. They were extremely positive. I didnt feel pressured and I was happy to sign up.

3. Juli 2025
Bewertung ohne vorherige Einladung
National Deaf Children's Society-Logo

Antwort von National Deaf Children's Society

Hi Adrian, thanks so much for your message and leaving this review. It's so lovely to read that you had a great experience with our fundraisers. Thanks so much for your support too. If there's anything we can do to help in the future, please get in touch.

Bewertet mit 1 von 5 Sternen

Absolutely disgusted

Absolutely disgusted, by your door callers. I listened to a conversation with one of your callers with my teenage daughter on our ring door bell. The guy should be sacked trying to bully a student into paying a monthly fee. Even after she told him she was a student, he continued "sure you can afford a couple of pounds a month' Shane on all of you!! I am actually partially deaf and I am absolutely disgusted. I will be reporting this along with the video to the Police.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von National Deaf Children's Society

Hi Robert, we’re so sorry you’ve had such a negative experience with our fundraisers. This is not the kind of behaviour we expect and we’ll pass your feedback on to our Fundraising team.

If you’d like the team to take further action, please get in touch on support@ndcs.org.uk or 0800 138 6585. You can find out more about our fundraising here: ndcs.org.uk/get-involved/about-our-fundraising

Bewertet mit 1 von 5 Sternen

Door to door needs to STOP. Desperate need to review strategy within this charity

I agree with all the other reviews here that there's something really wrong with the marketing and fundraising practices in this charity. It's very intrusive coming back to people's houses multiple times a day to try to guilt people into signing up on the door! I strongly would suggest you review your business strategy because you are damaging your reputation and I highly doubt your door to door visits are actually generating substantial funds. There are so many other more successful ways to gain exposure and fundraise. Please stop bothering people on the door. It feels very targeted and borders on harassment in many people's experiences.

16. April 2025
Bewertung ohne vorherige Einladung
National Deaf Children's Society-Logo

Antwort von National Deaf Children's Society

Hello, thank you for letting us know about your concerns. We'd be so grateful if you could get in touch with our Fundraising team so they can investigate this further. You can contact them on 0800 138 6585 or support@ndcs.org.uk. You can also find out more about our fundraising activity here: ndcs.org.uk/get-involved/about-our-fundraising/. Thank you

Bewertet mit 1 von 5 Sternen

Absolutely appalling representation of…

Absolutely appalling representation of a charity. Praying and harassing on the vulnerable and constantly bothering people and won't take no for an answer. Have been bothered 4 time's today by your door to door salesmen whist trying to work from home. On one occasion came back twice in 30 minutes. Then after my Husband came home from work proceed another 3 times untill 21.00 hours at night. Trespassing around the back of my house up the side driveway to try and get an answer at the back. They even bothered my elderly neighbour of 78 who is vulnerable at 8.30pm. This is harassment by your representatives if this is how you educate them to approach people for donations then your charity seriously needs looking into by the regulator's. Never witnessed anything like it plaguing people untill you open your door and sign up. Praying on the vulnerable, bothering people who could be on their own late at night untill they answer their doors to you. Absolutely appalling and disgusting.

15. April 2025
Bewertung ohne vorherige Einladung
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Antwort von National Deaf Children's Society

Hi Angela, we're sorry you've had such a negative experience with our fundraisers. Our Fundraising team is keen to look into this further. Please do contact them on 0800 138 6585 or support@ndcs.org.uk so they can investigate this. You can also find more details about our fundraising here: ndcs.org.uk/get-involved/about-our-fundraising. Thank you.

Bewertet mit 2 von 5 Sternen

Multiple cold calls and late-night visits

Multiple cold calls and late-night visits have really put me off from considering your charity for donations. Your fundraising tactics feel too aggressive and intrusive.

4. März 2025
Bewertung ohne vorherige Einladung
National Deaf Children's Society-Logo

Antwort von National Deaf Children's Society

Hi, we're sorry you've had such a negative experience with our fundraisers. Our Fundraising team is keen to look into this further. Please contact them on 0800 138 6585 or support@ndcs.org.uk so they can investigate this. You can also find more details about our fundraising here: ndcs.org.uk/get-involved/about-our-fundraising. Thanks.

Bewertet mit 5 von 5 Sternen

Life changing

Life changing. A service we did not know was available until we were printed in its direction, completed one online course and taken part in another event, the information provided has been invaluable to our family. Thank you.

4. November 2024
Bewertung ohne vorherige Einladung
National Deaf Children's Society-Logo

Antwort von National Deaf Children's Society

Hello. Thank you so much for your wonderful review! We’re thrilled to read that our resources and events have made a positive impact on your family. It’s our mission to support families like yours, and your feedback means the world to us. If there’s anything else we can do to help, please don’t hesitate to reach out.

Bewertet mit 5 von 5 Sternen

Today I had the pleasure of meeting…

Today I had the pleasure of meeting with Edward (FR5134), an extremely passionate member of NDCS. An absolute credit to the charity and its relevance for the upcoming projections of the future development representing deaf children and young adolescents.
Edward excelled beyond he's capabilities in a sense that he had such a strong passion for the charity and indeprh knowledge for the company, a true entrepreneur.
Thankyou Edward, I will most definitely pursue in donations.
No 86

7. November 2024
Bewertung ohne vorherige Einladung
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Antwort von National Deaf Children's Society

Hi, thanks so much for your message and leaving this review. It's great to see that you had a great experience with Edward and he represented the charity in such a good way. Thanks so much for your donation, and if there's anything we can do to help in the future, please get in touch.

Bewertet mit 1 von 5 Sternen

Just going into debt...

Don't get me wrong the cold caller was nice at first. But he ignored that its a no cold calling area. I was in the middle of cooking dinner, he carried on chatting after I said I'm cooking. Im really sorry. He then tried guilt tripping me over how deaf children are ignores then pressured me into filling things online to show i wasnt ignoring them. Even after telling him I has no money in my account he still tried pushing me to use my Google pay app even though it would bounce because i genuinely had zero it would of put me into an unplanned overdraft. Like guys I know your a charity, but are you really wanting donators to go into debt.

6. November 2024
Bewertung ohne vorherige Einladung
National Deaf Children's Society-Logo

Antwort von National Deaf Children's Society

Hi Nicola, thanks for your message and for letting us know about your concerns. We'd be so grateful if you could get in touch with our Fundraising team so they can investigate this further. You can contact them on 0800 138 6585 or support@ndcs.org.uk. You can also find out more about our fundraising activity here: ndcs.org.uk/get-involved/about-our-fundraising/.

Bewertet mit 1 von 5 Sternen

Cold caller at 8pm and first he tried…

Cold caller at 8pm and first he tried to go around the side of my house before going to the front door? Cause for concern especially after dark

30. September 2024
Bewertung ohne vorherige Einladung
National Deaf Children's Society-Logo

Antwort von National Deaf Children's Society

Hi, thank you for reaching out and sharing your concerns with us.

We would appreciate it if you could contact our Fundraising team so they can look into this more thoroughly. You can reach them at 0800 138 6585 or email them at support@ndcs.org.uk.

For more information about our fundraising activities, visit ndcs.org.uk/get-involved/about-our-fundraising/. We hope this information is helpful to you!

Bewertet mit 1 von 5 Sternen

Disgraceful

These guys just try to harass you in to donations should ashamed of themselves…. Three times in one day the same guy has came to my house. Completely unnecessary and will not take no for an answer!

12. September 2024
Bewertung ohne vorherige Einladung
National Deaf Children's Society-Logo

Antwort von National Deaf Children's Society

Hi Amy, thanks for your message and for letting us know about your concerns. We'd be so grateful if you could get in touch with our Fundraising team so they can investigate this further. You can contact them on 0800 138 6585 or support@ndcs.org.uk.

You can also find out more about our fundraising activity here: ndcs.org.uk/get-involved/about-our-fundraising/. Hope this helps.

Bewertet mit 1 von 5 Sternen

Door to door again

WFH today and had someone banging on the door for this charity, there seemed to be a group of them. I said I was not interested and closed the door before she could argue. She came back again a moment ago (1840) asking the exact same question, Husband had to say no again. I will never give my money to anyone going from door to door!!

1. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Their style borders on harassment

Even after I cancelled my direct debit, they kept calling me several times, including when I was at work. Their style borders on harassment and extortion to be honest.

27. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They came today FOUR times

They came today FOUR times, they don't understand "I'm not interested" response. I told them "No" on many different occasions and they still don't give up!!! This is disgusting behaviour and they are harassing my family!!!

4. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I came across this charity in Newcastle…

I came across this charity in Newcastle and wow the behaviour of these particular two persons was appalling! KASIM was so disrepectful! He's making fun of people who are not ready to sign up for them! I don't know what kind of trainings are they getting from this charity. Shame on them!!!!

26. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No privacy from this company

I work from home and have a sign on the door, no cold callers, charities… and so forth. Yet they still knock. When I tell them I am working they persist and ask for a better time. I will never donate to charities that engage in this kind of behaviour. They should learn some etiquette and pay attention to signs on doors.

20. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't take no for an answer

Don't take no for an answer.

As a person who loves charity work and fundraising, I have to say that this is the worst charity I have encountered. I may sound like a Karen, but if I want to donate, I want to donate on my own accord, an act of charity has to be made out of an act of willingness for it to mean anything. That donation meant nothing and has filled me with anger. NO choice was given. Not one, "Would you like to donate today." No. Just a, "So, how much are you donating today". One of the options said, "Other", so I said "Other", and they said, "I'm SoRRy BuT We CanT UsE ThaT oPtiOn TOdaY". So tell me, tell me why is it there?

No. Choice. Given.

23. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

An absolutely disgraceful charity

An absolutely disgraceful charity. Their door-to-door collectors won't take no for an answer, they refuse to display their IDs, they harass, they trespass, and when you complain to the charity they promise it won't happen again, but then it happens again. There is such a thing as the Fundraising Code of Practice, which NDCS says it abides by, but its collectors are either ignorant of or choose to disregard.

26. August 2023
Bewertung ohne vorherige Einladung

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