The National Lottery Bewertungen 

5.032
•
TrustScore 1 von 5

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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Well, after playing the Lottery since it started I gave some feedback yesterday that the new payouts are not going to change anyones life who can afford to play the lottery their feedback was "we hav... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Played lotto every draw since it started, had some decent wins but never the big ones but enough to keep me playing. But now, since this bunch of cowboys Alwyn have taken over it is not worth the mon... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

After doing the lottery ever since it started I'm not going to do it anymore. A pathetic 2m jackpot not won. The second prize of 1m not won. 80 % of prizes won were an uninspiring £10 or £1 (not even... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Surprise surprise A created Must be Won Draw and NO jackpot winner and no 5 numbers and bonus millionaire winner.. They going to tell you their usual marketing soundbites we created more millionnaires... Mehr ansehen

Unternehmensdetails

  1. Lotterieverkäufer

Informationen, die aus verschiedenen externen Quellen stammen

Official UK National Lottery website. Buy tickets and get results for EuroMillions and Lotto. Play online Instant Win games.


Kontaktinformationen

Das sollten Sie wissen

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Ungenügend

TrustScore 1 von 5

5032 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 6 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Alle Bewertungen

(5.032)

1.793 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I topped up via card online did not add…

I topped up via card online did not add to account but went from.bank messaged them 3 times no response customer service is horrendous. I would not use this site ever again

9. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi, Gillian. Thanks for taking the time to leave us a review on Trustpilot.

We're sorry if you were unable to make a deposit to your online National Lottery account this morning. We have now fixed this and you can now add funds as normal.

If you are still experiencing issues with this, we'd recommend you get in contact with our customer care team for assistance.

^Ash

Bewertet mit 1 von 5 Sternen

I deposited money into nat lottery to…

I deposited money into nat lottery to play said taking longer then normal then stopped said not recieved so tried again same thing 4 tries i gave up but money left my bank still lottery balance was zero its much safer in a shop or give up as its never been this bad

9. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi, Michael. Thanks for taking the time to leave us a review on Trustpilot.

We're sorry if you were unable to make a deposit to your online National Lottery account this morning. We have now fixed this and you can now add funds as normal.

If you are still experiencing issues with this, we'd recommend you get in contact with our customer care team for assistance.

^Ash

Bewertet mit 1 von 5 Sternen

Please put the lotto back to how it has…

Please put the lotto back to how it has always been since it started.
It is totally unfair the way allwyn is treating lottery players now.
You are ripping of the lottery players in this country now .
I have stopped playing lotto and now play euromillions.

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Take months and months to close an…

Take months and months to close an account and still haven't repaid outstanding money, and now fail to respond to complaints.

8. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi Batman, thank you for taking the time to leave us a review on Trustpilot.

I'm sorry to hear that you're having problems closing your account and getting your outstanding funds returned. So that we can look into this further, I'd recommend giving us a call on 0333 234 44 33.

Alternatively you can start a Webchat by clicking the link below:

https://www.national-lottery.co.uk/contact-us

^Kane

Bewertet mit 5 von 5 Sternen

Absolutely brilliant cunning strategy



Absolutely brilliant cunning strategy, took me a while to figure out or was it inspiration from above,,,,,
Lottery UK, health lottery, thunderball, Powerball, Irish lottery,,,,,, all sharing the same numbers between them, as though all lotteries have diversified and the unsuspecting public is unaware of this illegal play , according to A.I Gemini,, if you have played to be in one game like a national lottery or euro or any that advertise a 1 game format but actually they are using all the income generated from the various lotteries and then using an algorithm to benefit their outcome or explicitly for their outcome not yours,,,, anyway if you think you're against 1 game, you're not ,,, and I'm betting the government and gambling com know because they never investigated the lottery or even if anonymous winners exist in the numbers they claim

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Blatant scamming !

Blatant scamming !! The reason I do the Lotto is to win "BIG" not £1 here and there, From a punters point of view its just about boosting 'Allwyns' coffers, I have now cancelled my account ,Total waste of time !!! J

7. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi J, thank you for taking the time to leave us a review on Trustpilot.

The new Lotto format gives players more chances to win big. Every £2 Lotto line is now entered into two rounds for each draw, giving you two chances to win with the same numbers. Since the changes came into effect in June, we have made 59 millionaires.

^Kane

Bewertet mit 2 von 5 Sternen

why have this company made buying a…

Buying a lottery ticket was a bit confusing , adding money to my account was not as easy either maybe get better as time goes on hope so anyway. Or I shall start buying over the counter. Having read the other reviews I don't think I will buy any more lottery tickets once my recent purchase finishes. Its Bye Bye

6. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi Noel, thank you for taking the time to leave us a review on Trustpilot.

I'm sorry to hear you've found buying a ticket confusing. If there's a particular part of the process you're having trouble with, please feel free to contact us and we'd be happy to help. You can call on 0333 234 44 33, or you can start a Webchat here - https://www.national-lottery.co.uk/contact-us

^Kane

Bewertet mit 1 von 5 Sternen

Prize shrinkflation

An out in the open cash grab from the prize fund taking tens of millions from,jackpot ,superdraws and all other tiers.They brag about the 55 1 million prizes(scratchcard vibes)but they have taken way more.The lottery twitter crowd are over now gaslighting everyone about how we are winning when the evidence tells us we are not.Also being a millionare(1 million)does not have the same bang in 2026 as 1960.

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely aimed to let the company…

Absolutely aimed to let the company win. I had a while for betting too much and got told it by the lotto but absolutely never won anything worth having. So I couldn’t win how can anyone else 🤦‍♂️

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This as become a joke from 12.5 million…

This as become a joke from 12.5 million to 15 million must be won cut right down to just over 7 million it is time for me to say GOODBYE lotto I will no longer be a mug for a company that is milking the British people. They said they will make it better OK I believe them. In the 3 months the new lottery started and played every draw I've won £2 and they have the nerve to claim more chances to win JOKE goodbye lotto another customer you have lost.

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fixed games.

Fixed games.

They've bounced people from lotto to SFL to avoid rollovers and to pocket the proceeds from SFL.

Also their "Random Number Generator" has been rigged to produce numbers of the previous draw to lucky dips. And disclosed from an insider.

Russian backed, Russian crooks.

4. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi there. Thank you for taking the time to leave us a review on Trustpilot.

The software used to generate numbers on Lucky Dips ensures that selections are truly random. It's used in 70% of lotteries worldwide where random selection is required. It has no memory of the previous numbers chosen to ensure a completely random selection.

Every single number has the exact same chance of being drawn. You also have the option to change lucky dip numbers if you are unhappy with the ones selected before purchasing.

^Ash

Bewertet mit 1 von 5 Sternen

Just noticed that EXCEPT FOR THE…

Just noticed that EXCEPT FOR THE JACKPOT all prizes are fixed amongst so for. Having two numbers instead of a lucky dip it’s a WHOLE £1 I mean wtf you couldn’t even buy an extra line

3 nos wins £10 wow what was it before something like that£30

4 nos wins £50 instead of a shared pot

5 nos wins £1000 instead of a shared pot

What measly amounts get a reality check

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I’VE JUST GIVE UP to play the National…

I’VE JUST GIVE UP to play the National Lottery. I used to play online for 4 weeks Wed & Sat. £1 for 2 numbers, £10 for 3 numbers, if we get 3 numbers right on both rounds, we only get £20 instead of £30.
I am playing now on SET FOR LIFE and Euromillions sometimes.

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely awful changes to game.

Absolutely awful changes to game.
Now you win £1 not even a lucky dip.
Oh and you get notifications on games to play that magically cost a £1 funny that!
Just had 3 numbers up won £10 absolute rip off.
At least when you won a lucky dip under old system it felt like you could have another go. I think name of new company speaks volumes.
Allwynne for them just not anyone else
How was this takeover allowed.

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely pathetic prizes

Absolutely pathetic. We all know that the odds are long so giving you two chances do not really shorten the odds
£1 win is not a win but a loss of £1 on the price of your original ticket.
I think that the good causes will see a massive reduction in funding due to lower ticket sales.
The ticket price needs to be reduced to .50p as that is all it is worth🤭

5. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi, Geoff. Thanks for taking the time to leave us a review on Trustpilot.

Once you've bought a ticket, any prize you win is a win. And now that you have the chance to win twice in a single draw, you could walk away with considerably more than the cost of your ticket. All this thanks to an extra chance to win that wasn't there before.

^Ash

Bewertet mit 1 von 5 Sternen

New Lottery LES537

New Lottery offers smaller players 2 goes at winning pitiful smaller prizes instead of 1 at a half decent return and big / syndicate and system players little incentive to continue, I run 2 syndicates spending around £30 per week on each, all members agreed it is rubbish, we stopped after the first week and are now looking for an alternative, BAD MOVE.

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Allwyn seem dodgy to me!

Since Alwyn took over from Camelot
1) Despite a similar incremental rise in the winnings ie number of tickets being sold is very similar to that of Camelot, under Allwyn the jackpot is rarely won until way above the 150 million mark (Camelot there were regular jackpot winners under 50 million mark). And the number of Uk jackpot winners has taken a dive! It does not make sense that a change in company with no other differences being made that this should be happening! I have complained to the gambling commission and I urge others to if they have noticed the same! Every time the jackpot does not get won Allwyn make more money…

5. September 2026
Bewertung ohne vorherige Einladung

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