I like the products variety and quality, as well as the ease of navigation across the website. I didn't like the high price for delivery, as well as I wasn't happy while not able to proceed with a "... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I like the products variety and quality, as well as the ease of navigation across the website. I didn't like the high price for delivery, as well as I wasn't happy while not able to proceed with a "... Mehr ansehen
Unternehmen hat geantwortet
Love myprotein it always gives me perfect products for the best price for the quality that I can't find anywhere.Always sends me weekly and monthly deals that I'm so grateful for and I always take adv... Mehr ansehen
Unternehmen hat geantwortet
Няма възможност за наложен платеж. Конкуренцията е с едни гърди напред ;) Автоматичните станции за приемане и предаване на пратки позволяват и такава опция. Това е мнението ми относно поръчката. След... Mehr ansehen
Unternehmen hat geantwortet
Fair pricing. Excellent products. Fast delivery. One issue but it's not a big deal. I added a meal replacement and it showed up in my basket. it pushed my order into free delivery. but somehow it didn... Mehr ansehen
Unternehmen hat geantwortet
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Terrible customer service, overpriced low quality clothing and proteins with expensive delivery...
I even don't want to mention the lack of return policy.
Don't waste your time with this provider. Buy from local shops..

Antwort von Myprotein
Не си взимайте, химия! Пих смеска 1 месец. После повръщах, беше ми разстроен корема и трябваше да ме приспиват. Моля ви за вашето здраве послушайте ме, това не е фалшиво ревю, това е апел към всичко хора ценящи здравето си!

Antwort von Myprotein
Terrible customer service and website communication. I've made an order for 4 clothing items. 3 out of them were not a good too big or too small (despite using their measurement charts). I asked their customer support if I can exchange the items for the correct size. They advised me that I will have to return the items and then order them in the correct size. I requested the return form and ordered the correct size items in the meantime.
I got my return form and attached it to my package. I did exactly as they told me and went to the courier to send it back. However, at the post office they tell me I need to pay over 150BGN (75euros) to send it back?? That's more than the amount I paid for the items themselves. Obviously, I didn't send it back.
I contacted MyProtein's customer support again to ask what should I do as I'm not paying this amount to return the items. They come back with an answer saying that they cannot cover the costs of the return as it's my mistake ordering a wrong size. Okay, I agree with this policy... but you don't mention on a single place on your website that customers will have to return their items to Poland and pay 150BGN to do so?!? This makes your return policy completely useless. If I knew this I would have never ordered (especially a second time). Now I'm left with clothes that I cannot use.. I was made to order again as I was told I can return the items.. I had to go to an office to print their labels... I had to go to the post office just to see I have to pay 150BGN... I've lost time, money and effort to deal with this stuff and I'm pissed. Definitely not using MyProtein ever again!!!
Order number: 445383378

Antwort von Myprotein
MyProtein site in Bulgaria - Just for the TEST I added 4 products in my basket, with 30% discount at this time ( a week before black Friday deals) it costed 115 LEVA, once the black Friday deals came in, with 45% discount the same number of items in the SAME BASKET costed 185 LEVA, myprotein just tries to scam us with their black Friday deals :)

Antwort von Myprotein

Antwort von Myprotein
Great service and response times. Good prices and discounts. Great product variety and options.

Antwort von Myprotein
I love the product and its quality, however, between myprotein and the delivery company my full address was lost as well as my phone number. It was a nightmare to actually get the item delivered to me.

Antwort von Myprotein
The apparel has great colours and is very comfortable. It dries quickly. Excellent quality :)

Antwort von Myprotein
I ordered soy protein, it came quite fast. I am happy with the delivery, but more importantly i love how the strawberry protein tastes, I would definitely try to chocolate one next time

Antwort von Myprotein
The sizes do not respond to the measurement table in your website.
First of all, I have ordered XS legging and a sports bra -
the waist ribbing of the legging was 56/57 cm, but in your website it is mentioned that the XS responds to a waist with 66-69 cm measurements.
However, I've made a second ordered, just because the legging seemed really comfortable. So I've ordered the same legging in S size and it fits me well. I really love it.
Moreover, with me second order, I purchased and a second XS sports bra. In contrast of the first one, unfortunately, the new one doesn't fit me, due to another size discrepancy.
The bust ribbing was far more tight as this one on my first sport bra from MyProtein. Keep in mind that they are in the same size.

Antwort von Myprotein

Antwort von Myprotein
Good prices for the excellent quality. Fast delivery. Great experience overall.

Antwort von Myprotein
I didn't receive my last product by on the other way im very satisfied with the service , excellent

Antwort von Myprotein
The prodcuts are excellent, delivery time was as mentioned. The taste of the protein pancake mix (chocolate) is amazing. Defenitely able to substitute the sweets.

Antwort von Myprotein
Много бърза и коректна доставка. Продуктите са едни от най-добрите на пазара.

Antwort von Myprotein
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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