Phone case poor quality especially as they aren’t cheap. I ordered there hardest wearing one that was meant to be full coverage it’s not. Also it’s printed the guild lines they use to fit your case o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I hate complaining these days because you have to navigate through their AI services, whatever happened to giving out email addresses for complaints. Anyhow, to say I ordered 2 weeks ago and the produ... Mehr ansehen
Unternehmen hat geantwortet
I have bought three cases from this company in the past and been very satisfied with the product. However they recently wasted several hours of my time disputing what seemed a fraudulent charge... Mehr ansehen
Unfortunately my first order didn't arrive.However,on contacting the help center I had a quick reply.They then re sent my order,express delivery free off charge. You can't complain at that,it arrived... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
✓ Fast Delivery ✓ Large case selection ✓ Many brands ✓ Quick and easy.
Kontaktinformationen
Gonnetstraat 26, 2011KA, Haarlem, Niederlande
- reviews@mypersonalisedcase.co.uk
- www.mypersonalisedcase.co.uk
2,9
Akzeptabel
339 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
If I could give 0 star I would
If I could give 0 star I would.
Package never arrived, fedex lost ot, when I contacted the company to get a refund they gave me the runaround and asked the same questions over and over again.
I would NOT recommend buying from this company. I'm still waiting for my refund.
3. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
We apologize for the issues with your order. Please contact us with your order details via our support form so we can resolve this and ensure you receive a refund: www.mypersonalisedcase.co.uk/help/contactforms.
My order has not arrived
I've ordered in the past without any issues, however this time my order was shipped on 1 October by Royal Mail and it hasn't arrived. I've tried al ways to contact the company - emails bounce back and on social media I get an automated response to fill out a form but I can't as I never set up an account and just paid through PayPal - so this is the last resort. Please don't respond with 'fill in this form' as I've already said I don't have an account with a password. Please send me my 2 x cases or issue a refund. Very unhappy customer that was once a very happy customer.
7. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
I'm really sorry to hear about your experience. Please provide us with your order number, and we'll reach out to support to ensure that we resolve this issue for you.
Antwort von MyPersonalisedCase
Thank you for your review, and we apologize for the inconvenience. Could you please provide your order number so we can look into this and assist you directly?
Ordered a phone case it was shipped on…
Ordered a phone case it was shipped on the 5th of September it’s still not arrived.
There is no way to contact this company.
Scam
22. September 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
We apologize for the delay and any frustration caused. Please contact us via https://www.MyPersonalisedCase.co.uk/help/contactforms so we can assist you in locating your order and ensure it reaches you as soon as possible. We’re here to help resolve this issue.
The design was easy and quick to upload…
The design was easy and quick to upload and the finished product is brilliant quality and is exactly as the website preview showed. Delivery was quick and I would not hesitate to order from here again or recommend to others!
14. September 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Thank you for your positive review! We're delighted that you found the design process easy and quick, and that you're happy with the quality of the finished product. We appreciate your recommendation and look forward to serving you again!
Amazing Quality
I have ordered from here a number of times, the quality is first class, the photo quality is clear and bright.
15. August 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Thank you for your positive review, Karyn! We're delighted to hear that you're consistently satisfied with the quality of our products and the clarity of the photos. We look forward to serving you again soon!
Absolutely fantastic company
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Thank you for your positive review, Matt! We're glad to hear that you had a fantastic experience with us. We hope to welcome you back soon!
Very low quality
Sent plain text on a yellow background, it's ridiculously grainy on just one solid colour, text is blurry and that's just on a very basic design.
8. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
We apologize for the poor quality of your case. Please contact us at https://www.MyPersonalisedCase.co.uk/help/contactforms so we can resolve this issue and provide a replacement or refund.
I still have not received my package it…
I still have not received my package it was brought for a birthday present nearly a month ago and it’s still not here, very disappointing
16. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
We apologize for the delay and the inconvenience this has caused. Please contact us at https://www.MyPersonalisedCase.co.uk/help/contactforms so we can resolve this issue and ensure you receive your package or a refund.
Very quick delivery,good quality well…
Very quick delivery,good quality well satisfied
15. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Thank you for your positive review! We're glad to hear you are satisfied with the quick delivery and good quality. We hope to welcome you back soon!
Wonderful Case
The case was high quality and exactly what I ordered. It arrived within the stated time and is good at protecting my phone.
12. April 2024
Antwort von MyPersonalisedCase
Thank you for your positive review! We're delighted to hear that you are pleased with the high quality and functionality of your case. We hope to welcome you back soon!
Easy to use site and great product…
Easy to use site and great product overall. The case is sturdy and of great quality and value. Will be again soon
23. Mai 2024
Antwort von MyPersonalisedCase
Thank you for your positive review! We're glad to hear you found our site easy to use and are happy with the quality and value of the case. We look forward to welcoming you back soon!
Delighted Customer
delighted with my case - quick service - would definitely recommend.
23. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Thank you for your positive review! We're thrilled to hear that you're delighted with your case and our quick service. We appreciate your recommendation and hope to welcome you back soon!
The case looks great
The case looks great, easy to design. Shipping was fast but a bit expensive. Would order agian.
15. Februar 2024
Antwort von MyPersonalisedCase
Thank you, Emma! We're glad you found the design process easy and that you like your case. We hope to welcome you again!
Good workmanship
I’ve used this seller before and can’t fault them, item arrived on time.
10. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Thank you for the positive review, Colin! It's great to hear you're pleased with the workmanship and our timely delivery. We hope to welcome you again soon!
I've had to buy another case now so I'm…
I've had to buy another case now so I'm waiting for that I just don't Understand this company why lie to people with the delivery dates if u know u can't get people's order within a day or a couple of days, don't take the money for express delivery and tell people that there order might take a month and then people might not give u one star u because u never lied I don't know how the product is becuse I not got it yet but when it does I will do anther review on it
21. März 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
We're very sorry to hear about the delay, Jonathon. Please accept our apologies for not meeting the expected delivery times. We understand how frustrating this can be. We'd like to make it right, so please contact us at https://www.MyPersonalisedCase.co.uk/help/contactforms and we'll ship a replacement free of charge.
Ordered two phone cases with our…
Ordered two phone cases with our company, logos on shocking quality unusable.
27. März 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
We're very sorry to hear that the quality of the phone cases did not meet your expectations, David. Please accept our apologies for any inconvenience caused. We are committed to quality and customer satisfaction, so please reach out to us at https://www.MyPersonalisedCase.co.uk/help/contactforms so we can resolve this issue by shipping a replacement free of charge.
DO NOT USE THIS IS A SCAM
I ordered and paid for next day delivery - no delivery and constant updates from FedEx to say delivery delayed- DO NOT USE AT ANY COST THIS IS A SCAM
21. März 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
We're very sorry to hear about your experience, Leah. It's disappointing to know you've faced such delays and inconvenience. We assure you this is not typical. Please contact us directly at https://www.MyPersonalisedCase.co.uk/help/contactforms so we can look into this immediately and ensure a resolution is provided swiftly, including shipping a replacement free of charge.
Antwort von MyPersonalisedCase
We're glad to hear you like your new case, Alex! We hope you will enjoy using it. Thank you for your feedback!
I ordered a iPhone 13 case and they…
I ordered a iPhone 13 case and they sent a mini case for a iPhone 7 can’t get hold of anybody to help me I wouldn’t have bought it had I known it would come from the Netherlands and not the uk
8. März 2024
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
We apologize for the mix-up with your order, Neil, and for any difficulty in reaching us. It's important to us to correct any issues with orders. Please contact us at https://www.MyPersonalisedCase.co.uk/help/contactforms so we can sort this out and ship you the correct iPhone 13 case free of charge.
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