Phone case poor quality especially as they aren’t cheap. I ordered there hardest wearing one that was meant to be full coverage it’s not. Also it’s printed the guild lines they use to fit your case o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I hate complaining these days because you have to navigate through their AI services, whatever happened to giving out email addresses for complaints. Anyhow, to say I ordered 2 weeks ago and the produ... Mehr ansehen
Unternehmen hat geantwortet
I have bought three cases from this company in the past and been very satisfied with the product. However they recently wasted several hours of my time disputing what seemed a fraudulent charge... Mehr ansehen
Unfortunately my first order didn't arrive.However,on contacting the help center I had a quick reply.They then re sent my order,express delivery free off charge. You can't complain at that,it arrived... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
✓ Fast Delivery ✓ Large case selection ✓ Many brands ✓ Quick and easy.
Kontaktinformationen
Gonnetstraat 26, 2011KA, Haarlem, Niederlande
- reviews@mypersonalisedcase.co.uk
- www.mypersonalisedcase.co.uk
2,9
Akzeptabel
339 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Still have not received my item
3. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello,
We're sorry to hear your order is delayed, please feel free to contact us using the contact form in our help center so our support team can help you further.
Thank you!
MyPersonalisedCase Team
Never arrived
My case didn't arrive and didn't arrive so I said to cancel and refund as I would order from somewhere else instead of which they would send ANOTHER one - but I dont WANT another non arrival I want a case from a company I can depend to actually send it. I asked them to cancel... who knows
16. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello Geva,
We're sorry to hear your order is delayed, if you are not happy with the solution offered, please reply to the email so our support team can help you further.
Thank you!
MyPersonalisedCase Team
OMG - AVOID SCAM
OMG - Wish i had read the reviews before placing an order, still waiting guessing its never coming, however took my money quick enough....total scam, will take this to the national radio station to warn others.
AVOID.
16. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello,
We're sorry to hear your order is delayed, please rest assured we will always provide you with your order or a refund if it gets lost.
Thank you for your understanding!
Thank you!
MyPersonalisedCase Team
Do not trust this company - delivery flaky
Do not trust this company. My order hasn't been delivered, have asked them to esculate the order be assist, but they refuse... So I am left waiting for a delivery that's clearly lost in France that I can't esculate or do anything about. Have lost £56 so far & nothing from them in support
15. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello Phil,
We're sorry to hear your order is delayed. Please rest assured if your order is for a week without any update we'll proceed with a refund or send a new order with a premium shipment.
Thank you for your understanding.
MyPersonalisedCase Team
Terrible simple
15. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello Mason,
We're very sorry to hear about your experience with us, we'd love to help you out! Please contact us by using the contact form in our help center.
Thank you for your understanding!
MyPersonalisedCase Team
They are not a scam
Not a scam - just a bit slow so it felt they were a scam - I contacted them via their Instagram account and then they sorted out my problem really quickly.
I’d advise to do the same as they were great to deal with once I made contact with them.
15. Dezember 2022
Bewertung ohne vorherige Einladung
SCAM AVOID
This must be a scam. Exactly the same problems as everyone else. wish I'd never found this website. feeling like a fool ordering from them
15. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello Suzanne,
We're sorry you have experienced problems with your order. We'd love to help you out, please contact us using the contact form in the help center.
Thank you for your understanding!
MyPersonalisedCase Team
5 stars after major problem. Respect for resolving so fast
I have to be honest with you all, first parcel lost in transit ( royal mail ...strikes are not helping anyone) it took few days to get response from this seller but to fix this situation,they shipped new order by FedEx express! That most likely costed more than my actual order. Received this morning and I like to say thank you for resolving the problem before Christmas! I understand they are not based in United Kingdom, however they need to make the buyer aware of delays and that this is international company based on netherlands.so yes this is legit company
29. November 2022
Bewertung ohne vorherige Einladung
Must be a scam
Must be a scam, do not order! Not only will nothing arrive but to contact you have to set up and account which also doesn't work, and you can't reply to any emails. Absolutely do not order or bother trying to contact them
2. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello Peter,
We're sorry to hear about your experience. An account is created automatically when you place an order, if you are unable to access it please try resetting your password. If you need assistance, please reply to any of the emails you have received from us so we can help you further.
Thank you for your understanding.
MyPersonalisedCase Team
Not recieved case should have read…
Not recieved case should have read reviews not happy
13. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello,
We're sorry to hear your order is delayed, please feel free to contact us using the contact form in our help center so our support team can help you further.
Thank you!
MyPersonalisedCase Team
Was shipped 25th Nov and still waiting…
Was shipped 25th Nov and still waiting for the case to be delivered. Was told it would be delivered by 6th Dec and it’s now the 12th.
12. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello Roy,
We're sorry to hear your order is delayed, please feel free to contact us using the contact form in our help center so our support team can help you further.
Thank you!
MyPersonalisedCase Team
Been waiting 3 weeks and not received…
Been waiting 3 weeks and not received my order yet
12. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello Ronald,
We're sorry to hear your order is delayed, please feel free to contact us using the contact form in our help center so our support team can help you further.
Thank you!
MyPersonalisedCase Team
Please avoid
Item never arrived and emails aren't being answered. Currently in dispute through PayPal.
24. November 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello,
We're sorry to hear your order is delayed, please feel free to contact us using the contact form in our help center so our support team can help you further.
Thank you!
MyPersonalisedCase Team
I still haven’t received my daughters…
I still haven’t received my daughters phone case that I ordered on the 22/11/2022
10. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hello Hayley,
We're sorry to hear your order is delayed, please feel free to contact us using the contact form in our help center so our support team can help you further.
Thank you!
MyPersonalisedCase Team
Terrible service
Ordered a case 3 weeks ago. The confirmation email said it would be shipped the following day and delivered within a week of ordering, yet I’m still waiting for a shipping confirmation email.
Contacting the company is near impossible but once I found a way of emailing them, they’ve been terrible in getting back to me.
Avoid at all costs.
8. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hi Sarah,
I'm really sorry your order has not arrived yet, please contact us so we can send a new order if your original one has been lost.
Thank you for your understanding,
MyPersonalisedCase Team
Don’t use this company!!!
Don’t use this company!!!
The only thing they were efficient with was taking my money!!
Ordered a phone case on 22/11
Still not received! Not even a dispatch email!
Have sent many emails to chase up my order only to be responded by a general/robot response!
8. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hi Laura,
I'm sorry you have not received your order yet, you should have received an email confirmation. If this is not the case please reach out to us so we can find your order using other details as most likely there's a typo in the email and therefore you don't receive anything from us. Our support team is ready to help you!
Thank you for your understanding.
MyPersonalisedCase Team
Still haven’t received my cases and…
Still haven’t received my cases and when I try contacting them I get nowhere so basically my gone down the drain don’t trust them
5. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hi Jennifer,
Have you used the contact form in our Helpcenter? If you log in with your account our support team will receive all the information needed to help you right away. Please reach out to us so we can make sure your order is delivered as soon as possible.
Thank you!
MyPersonalisedCase Team
I am not impressed with my items one of…
I am not impressed with my items one of them isn't what I ordered I will not be ordering of this site again..
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von MyPersonalisedCase
Hi Kaz,
we're sorry to hear you're not happy with the outcome of your cases. We'd love to fix this! Please contact our support team using the contact form in our helpcenter.
Thank you!
MyPersonalisedCase Team
Great choice & the process of ordering…
Great choice & the process of ordering was easy, product looks like good quality. It was a gift & it was well received.
My only negative comment is that it wasn’t obvious at any time that it wasn’t a Uk based company & it took a bit longer to arrive but not excessive.
9. November 2022
Bewertung ohne vorherige Einladung
Good quality case & fast delivery
18. November 2022
Bewertung ohne vorherige Einladung
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