Amazzzzzzzing service & product..I had issues with a delivery but after contacting them a lovely lady (Flo) sorted it all very quickly, promptly & very supportive throughout, can't fault them in any w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My item did not arrive and I confess I didn’t even follow up because the prospect of a row didn’t appeal. However, I later received a standard review email from MyBeauty Brand and replied advising I n... Mehr ansehen
Unternehmen hat geantwortet
The lip oil was to be delivered by DPD. I paid an additional £5 to secure a specific time slot. I gave DPD details about how to access the property with the key safe code and a telephone numbe... Mehr ansehen
Unternehmen hat geantwortet
I had the most positive purchasing experience with Flo. I ordered one single lipgloss, which in the big scheme of things is so minor. The shipping company had a terrible shipping delay of several week... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MyBeautyBrand is the next-generation beauty collaborations platform. We partner with global artists, brands and talent to bring you innovative, expert-formulated, limited-edition beauty collections.
Kontaktinformationen
T C Group Level 1 Devonshire House, 1 Mayfair Place, W1J 8AJ, London, Vereinigtes Königreich
- +44 7399 414759
- support@mybeautybrand.com
- www.mybeautybrand.com
4,0
Gut
516 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
BRILLIANT
I have been looking for a mascara that lengthens lashes with out clumping and at long last I found one I love A Whole lotta lashes this is exactly what I wanted from a mascara
Most definitely be buying this from now on
26. Juni 2022
Never got my package
Never got my package. I don’t remember where I reached out to the brand about this information and never reached back to me.
21. Juni 2022
Antwort von MyBeautyBrand
Hi Rudin,
Thanks very much for sharing your feedback so that we can ensure this is resolved for you!
We've dropped you an email with the tracking link for your order, please do let us know if there was an issue on this delivery so we may investigate with our courier as a priority!
We look forward to hearing from you!
Team MBB x
Who said promises aren’t kept
Your product is a promise delivered. It’s perfection. It’s liquid gold in a tube.
21. Juni 2022
I Haven’t received my order.
19. Juni 2022
Antwort von MyBeautyBrand
Hi Brenda,
Thanks so much for sharing your feedback so that we may ensure this is resolved for you as quickly as possible.
We've dropped you an email with the tracking information for your order.
Please do get in touch with us on support@mybeautybrand.com if we can be of any further help at all!
Team MBB x
Ease of ordering
18. Juni 2022
Love the glow!
Love the glow!! Doesnt sit in fine lines & love to wear it on its own with abit of concealer 💋
16. Juni 2022
Great service and excellent products
Great service and excellent products - what more could you want!
15. Juni 2022
Very pleased
Easy ordering process, delivery in about 3-4 days. Well packaged. Second time ordering from My Beauty Brand, would definitely recommend.
15. Juni 2022
not the fault of the product the…
not the fault of the product the delivery was very slow
14. Juni 2022
I love MyBeautyBrand
I love MyBeautyBrand. I have ordered Spencer's plexiglass illuminator a few times because I love it so much and my orders are easy to place and they are delivered very quickly.
12. Juni 2022
Antwort von MyBeautyBrand
Hey Food Explorer,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with our delivery and our products. The team hope you enjoy using your new products!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
Best wishes,
MyBeautyBrand team x
I wrote to customer service three times…
I wrote to customer service three times and was never contacted about my order!!!
7. Juni 2022
Antwort von MyBeautyBrand
Hi Stacey,
Please could you look in your junk as an email was sent to you on 6th June regarding your parcel.
We will get this sorted ASAP!
Best wishes,
MyBeautyBrand team x
Mislead
I do like the product so far.
I’m disappointed in the fact that when I purchased it there was a video on ig stating when purchased you would receive a blush with purchase.
I never received the blush.
Wrote in regards to this matter & never received a response.
Doubtful I will purchase again.
6. Juni 2022
Antwort von MyBeautyBrand
Hi Faith,
I'm sorry to hear that this has happened. Could you please email support@mybeautybrand.com so we can sort this!
Best wishes,
MyBeautyBrand team x
Antwort von MyBeautyBrand
Hi Nancy,
I'm sorry to hear that this happened. Could you email support@mybeautybrand.com so we can sort this out for you!
Best wishes,
MyBeautyBrand team x
Antwort von MyBeautyBrand
Hey Janna,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with our delivery and our products. The team hope you enjoy using your new products!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
Best wishes,
MyBeautyBrand team x
Trouble free service
5. Juni 2022
Antwort von MyBeautyBrand
Hey Wendella,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you had a pleasant shopping experience. The team hope you enjoy using your new products!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
Best wishes,
MyBeautyBrand team x
I never received the product
I never received the product. I emailed 3 times and sent a DM on Instagram and still, no one got back to me. So much for responding within 12 hours of receipt.
2. Juni 2022
Antwort von MyBeautyBrand
Hi Sarah,
I'm sorry to hear this has happened. Could you please check your junk emails as we have responded to your emails within the time frame.
We will get this sorted out as soon as possible!
Best wishes,
MyBeautyBrand team x
Antwort von MyBeautyBrand
Hey Tsira,
Thank you for shopping with us at MyBeautyBrand and for leaving your lovely review.
I'm sorry to hear that the product took a little while to deliver we will look into this. The team are glad you are loving the product and hope you enjoy using it!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
We really appreciate you writing your positive review, thank you for the support. We hope that you will shop with us again soon.
Best wishes,
MyBeautyBrand team x
My skin feels brand new
27. Mai 2022
Antwort von MyBeautyBrand
Hey Kimberly,
Thank you for shopping with us at MyBeautyBrand and for leaving your lovely review.
We are so pleased to hear your feedback. The team are glad you are loving the product and hope you enjoy using it!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
We really appreciate you writing your positive review, thank you for the support. We hope that you will shop with us again soon.
Best wishes,
MyBeautyBrand team x
All positive
It was my first time shopping at mybeautybrand and it was all positive. Love the mascara too!
26. Mai 2022
Antwort von MyBeautyBrand
Hey _____,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with your first shopping experience with us. I hope you enjoy using your new products!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
Best wishes,
MyBeautyBrand team x
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.