I have had to use these guys twice for a warranty issue and both times they were super helpful and resolved my issue in a reasonable time frame. Thanks again and will buy our next stroller from you!
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Das sagen Bewerter
Lovely company to deal with, all my emails were responded to really quickly (thank you Richard and Laura). I got an uppa baby minu v2 ex display for an absolute steal! I was so relieved when I found... Mehr ansehen
Unternehmen hat geantwortet
Hands down this shop beats all the high end retailers! The team were incredibly helpful and patient while we chose our pushchair and car seat. They took the time to explain all the features, he... Mehr ansehen
Unternehmen hat geantwortet
Company took payment of £200 for a car seat saying they had the item in stock but didn’t send it in 7-10 days and ghosted emails and calls when we chased it, not returning messages. No response to req... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.
Kontaktinformationen
14 Greenfield Crescent, B153AU, Birmingham, Vereinigtes Königreich
- 01218246675
- info@mybabystroller.co.uk
- www.mybabystroller.co.uk
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have had to use these guys twice for…
I have had to use these guys twice for a warranty issue and both times they were super helpful and resolved my issue in a reasonable time frame. Thanks again and will buy our next stroller from you!
Excellent customer service
Lovely company to deal with, all my emails were responded to really quickly (thank you Richard and Laura). I got an uppa baby minu v2 ex display for an absolute steal! I was so relieved when I found a retailer actually willing to ship to Northern Ireland. Delivery only took 3days and didn’t cost that much extra. Love the pram. Would definitely buy from this company again

Antwort von My Baby Stroller
Do not order from here!
I ordered a Bugaboo Dragonfly from the website on April 9th where we were informed it would be 3-4 working days delivery! over two weeks later still no buggy. They didn’t even email us to say there was a delay or anything until we called up 24th to ask what was going on.
They told us that they couldn’t fulfill the order and they would have to outsource the buggy from another retailer. We then received the buggy but it didn’t come with the carry cot we ordered so we had to pick that up separately.
I would not recommend My baby stroller to anyone.
Terrible service

Antwort von My Baby Stroller
Company took payment of £200 for a car…
Company took payment of £200 for a car seat saying they had the item in stock but didn’t send it in 7-10 days and ghosted emails and calls when we chased it, not returning messages. No response to requests for a refund and no updates on despatch.

Antwort von My Baby Stroller
It was a lovely experience
It was a lovely experience. The staff are extremely pleasant and welcoming. The prices are very good also, cheaper than most retail prices. Would recommend to anyone looking for strollers and other things that come with it!
Helpful and kind team!
The team was so helpful! They gave me great recommendations and sensible advice via chat and helped me pick the best pram for my family!
Brilliant troubleshooting when we had…
Brilliant troubleshooting when we had an issue. Quick and easy delivery. Great customer service. Would definitely buy from them again.
Would highly recommend
Excellent price and service. Delivery was 6 days from ordering.
thank you you have been helpful
thank you you have been helpful, kind band nice product
Lovely business run by lovely people
Second time we’ve had car seats from Mybabystroller. Always an excellent service and everyone is so helpful and lovely. The first time we brought our son in his infant carrier in search of a new car seat and we were actually told we don’t need one yet. Which I thought was really nice as you don’t get many people running a business letting you leave without spending something.
I knew then I was coming back when it was time for a new seat and we’ve just had our second Avionaut Stardust from this place delivered today. From coming into th store to having it delivered there has always been clear communication so thank you so much to you all!x

Antwort von My Baby Stroller
One of the cutest baby shop I ever…
One of the cutest baby shop I ever visited. People at the shop are so friendly and patient enough to explain the products and their pros and cons. Highly recommended.

Antwort von My Baby Stroller
Great Shop
It’s a great local business. The prices are competitive with the big shops, but we got a much better service ordering all of our big purchases from here.

Antwort von My Baby Stroller
Exceptional customer service.
Read the delivery times to align expectations. Great price, in fact the best price by some way. Perfect product and customer service team were exceptional.

Antwort von My Baby Stroller
What an amazing business!!
So glad we purchased a pram from this little company for our daughter’s baby. I cannot fault their brilliant customer service. They were so helpful with advice and kept us updated and informed during the entire process from order to delivery. Would like to highly recommend them.

Antwort von My Baby Stroller
Goods showing in stock but not available
Placed order Friday 12 Dec. Item was showing as in stock on website and really needed it early the following week. After hearing nothing and chasing the goods heard back late (around 10.30pm) on Tuesday 16 Dec saying the goods showing as in stock on their website actually wasn’t available and my order has now been cancelled. Very poor service and disappointing

Antwort von My Baby Stroller
10/10
Fantastic service from start to finish.
Easy to use website with a welcomed discount code for new customers.
Great customer service also; Laura was brilliant! Dealt with all enquiries promptly and resolved a delivery issue within 24 hours!
Will definitely be using their service again.

Antwort von My Baby Stroller
An amazing little store…
Baby stroller the store and especially the staff have been a blessing in supporting us through all our little ones developments. Recently, purchased an avionaut car seater, they helped store it whilst I was busy at work and held it for us and kindly supported my wife in putting it in the car! A real gem of a store!

Antwort von My Baby Stroller
Amazing customer service
Amazing customer service. Very helpful and great undamaged products

Antwort von My Baby Stroller
Great communication when there was an…
Great communication when there was an issue with my delivery. Quick delivery too.

Antwort von My Baby Stroller
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