I ordered my Amflow PL Carbon Pro back on the 7th of May, and finally collected it on the 17th of September 2026. Right from the very beginning, the team at MTB Monster has been fantastic. Througho... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really well sorted and professional outfit. They do what they say and keep you regularly informed throughout, nothing has been too much effort and even in the unlikely event you encounter a problem th... Mehr ansehen
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Excellent Service. Kept me well informed throughout the process. Great price, good service and although I wont be riding my new bike until April 2027 when I retire, I am admiring it everyday. Keep d... Mehr ansehen
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Excellent after-sales service from MTB Monster! The staff were friendly, knowledgeable, and genuinely helpful. They made sure everything was sorted quickly and kept me informed throughout. It’s great... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Mountain Bike & E-MTB Specialist Dealer of the world's best bikes: Santa Cruz, Amflow, Orbea, Transition, Mondraker, Whyte, Velduro, Cube & Marin.
Kontaktinformationen
Unit 4a-5 Fairfield Business Park, Longsight Rd, BB2 7JA, Blackburn, Vereinigtes Königreich
- 01254 959345
- hello@mtbmonster.com
- www.mtbmonster.com
4,7
Hervorragend
370 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
First class
The all experience of buying a buy from here was first class. They were very helpful when ordering and when I picked up my bike going through everything.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Gary,
Thanks for your review. We’re really pleased to hear you had a good experience from order to collection, and that the team were able to help throughout the process.
Enjoy the Stereo and we hope to see you soon for your 6 week check!
MTB Monster Team
MTB Monster provided an excellent…
MTB Monster provided an excellent service and quick delivery; however, I was disappointed that the bike arrived without pedals.
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi,
Thank you for your review, we’re really glad to hear you were happy with the service and delivery. We appreciate your feedback about the pedals. Most bike manufacturers don’t include pedals with high value bikes, as riders often have their own preference and the brands prefer to put the budget into higher-quality components elsewhere on the bike.
Apologies we are unable to see your details so are unable to reach out to discuss this but if you’d like any advice on pedal options to suit your setup, we’d be happy to help, feel free to get in touch.
MTB Monster Team
Great experience
Have ordered my last couple of bikes from a big named online retailer warranty issues have been a nightmare decided to go with somewhere within an hour of where I live this time should the worst happen. I’ve a few to choose from but Mtb monster had the best deal on what I was after ordering was easy and communication was top notch throughout. Picked up from store staff were friendly and helpful and setup looked great would recommend 100%
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Keith,
Thanks for taking time to write us a great review!
We're glad to hear you were happy with our service and in store experience :)
Hope you are enjoying your Crafty and we hope to see you soon for your 6 week check.
MTB Monster Team
Excellent experience and custumer…
Excellent experience and custumer service! highly reccomended!! i couldnt be happier with my Amflow pl carbon. the team looked after my bike from start to end and also gave me some neewbie tips!
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi,
Thanks so much for the awesome review! We’re thrilled to hear you’re loving your Amflow PL Carbon and that the team could help get you set up with some newbie tips. Enjoy every ride, and don’t hesitate to reach out if you need any more advice or support!
The MTB Monster Team
Great comms and helpful info
What a great experience from start to finish. Loads of really helpful information prior to getting the bike, including some reallybhelpful set up stuff. Bike arrived swiftly, exceptionally well packaged and was simple enough to pop on the front wheel, pedals and handlebars thanks to the info supplied. Was out on the trails in no time.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Simon,
Thank you for the great review! We're really glad to hear you had such a smooth experience from start to finish. It's fantastic to know the setup info helped get you up and running quickly. Just how it should be!
We hope you're loving the Secta out on the trails.
MTB Monster Team
What a great buying experience!
Writing this review as I felt I needed to convey the positive experience of my purchase from MTB Monster.
This was my first electric bike (after being impressed having a go on my mates 3 year old Bosch cube stereo). I asked him where it was purchased and he said MTB Monster, so I then started the process of looking around for a good finance deal online and to be totally honest, no one came close to them. The process from ordering to collection (bike was in stock and ready as stated within 48hours) was faultless. All the staff involved were great, communicative and helpful from the application process to asking for my weight setting up sag on the suspension.
The lad whom I collected the bike from (apologies I can’t remember your name, was top notch) and happy to go through the Bosch setup with me too. It’s that level of detail that’s taken care off, and if not, just ask, they are that good.
My new bike is brilliant and I’m very happy. The e-bike itch needed to be scratched 😆
I’ve bought a fair few bikes over the years online and without doubt this has been the best purchasing experience I’ve ever used. I have no doubts MTB Monster will be my choice when I’m ready again.
Thank you kindly to everyone there who delivered this for me 👌🏻👍🏻
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Nick,
Thank you so much for taking the time to leave such a detailed and thoughtful review!
We’re thrilled to hear that your first e-bike experience has been such a positive one, and it’s brilliant to know that your friend’s recommendation helped guide you to us. It means a lot that you found our finance options, customer service, and setup support all spot on. We work hard to make the process as smooth and personal as possible, so it’s rewarding to hear feedback like this.
I will pass on your kind words to the team, especially the mechanic who assisted you on collection day.
Hope you enjoy your new Cube, we’d love to welcome you back whenever you’re ready for your next bike.
MTB Monster Team
New bike purchase
The whole staff where very helpful from start to finish. I would recommend anyone to give them a try
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Kieran,
Thank you for your kind review! We're really pleased to hear you had a positive experience with the team from start to finish. It means a lot to us that you'd recommend us.
MTB Monster Team
Quick, easy and efficient
Quick, easy and charming on the phone. Personal which in this day and age is nice!
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Charlie,
Thanks very much for your kind words. We're really pleased to hear you found the process quick and easy, and that the personal touch came across. Tt’s something we take pride in, so it’s lovely to know it’s appreciated.
Hope you are enjoying your new Whyte!
MTB Monster Team
Outstanding service
From first ordering the bike through to collection, the service given was amazing. Any questions were answered straight away and the service when collecting was second to none. They went through everything about the bike. Can’t fault them at all. Steve🤙🤙🤙
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Steve,
Thanks so much for the great review! We're really pleased to hear that you had such a smooth experience from start to finish. It’s great to know our team were able to answer all your questions and make sure you were fully set up and confident with your new bike.
Hope you are enjoying the Bullit!
MTB Monster Team
Excellent service
Helpful staff and good communications despite some messages going to spam on my virgin email account.
Staff sorted out problems and then delivery on time
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Robert,
Thanks for your comments and the 5 star review!
We're glad to hear the team could assist in resolving the email issue.
Hope you are enjoying your new Reaction :)
MTB Monster Team
Bought 2 electric bikes
Bought 2 electric bikes. Fantastic price and service. Hannah even recommended a free upgraded model and added a few free extras. Couldn’t be happier
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Ian,
Thanks for the 5 star review! We're glad we could assist with finding the right bikes for you.
Hope you are both enjoying your new bikes :)
MTB Monster Team
Great aftersales for bike purchase
The company got in touch to make sure everything was going smoothly, proactively getting details so they could set up the bike's suspension for me. The ordering and payment system was fine, no issues there. The only concern, not really enough to drop it a star, is that there seemed to be no option to create an account on order completion, so I would recommend creating one first before you order.
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Adam,
Thank you for your review! We're really pleased to hear that the suspension setup support and ordering process met your expectations, and that everything went smoothly.
We also appreciate your feedback regarding account creation. At this time, we’ve moved away from using the account platform for order updates. All updates are now sent directly via email to ensure you stay informed throughout the process, without the need to create an account.
Thanks again for your helpful feedback and for choosing us.
MTB Monster Team
Amflow PL
Very good experience & would certainly go back for my next purchase.
2. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Steve,
Thanks for the great review! We hope to hear from you again in the future :)
MTB Monster Team
Great company to deal with
I can’t remember the last time I found a company of any kind that were so helpful and pleasant to deal with. The communication from MonsterMTB was great and I’m really happy with my bike. I’d definitely recommend them.
10. Juli 2025
Bewertung ohne vorherige Einladung
Excellent service October 2025
Excellent service received when buying a bike online. Delivery made very quickly by an exceptionally helpful courier company. I would recommend dealing with Monster MTB to anyone looking for a no fuss purchase.
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi,
Thank you for the 5 star review! We really appreciate the feedback.
Hope you are enjoying your new bike :)
MTB Monster Team
Excellent service and fast delivery.
Excellent service and fast delivery.
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Christopher,
Thanks for the great review! Hope you are enjoying your new bike!
MTB Monster Team
Fantastic service amazing variety of…
Fantastic service amazing variety of bikes and accessories all topped off with great sale prices
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi James,
Thank you for the great review, we really appreciate the feedback!
Hope you are enjoying your new Wild :)
MTB Monster Team
Very knowledgeable people
Very knowledgeable people. ( I would have picked the wrong bike if I hadn't been gone there!) Excellent service & fast delivery. Packaged exceptionally well. Would definitely use MTB Monster again.
Chuffed to bits with my bike 😊
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Denise,
Thank you for the lovely review! It's great to hear the team were able to assist with making the right purchase for you :)
Hope you are enjoying your Prime R.
MTB Monster Team
Excellent service from start to finish
Excellent service from start to finish. Great communication and the bike was packaged perfectly. I’ll definitely be buying my next bike from MTB Monster!
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Joe,
Thanks for leaving us a review! We really appreciate your feedback.
Hope you are enjoying your new Whyte and we hope to hear from you again in the future :)
MTB Monster Team
This mtb company are absolutely class……
This mtb company are absolutely class… great service from start to finish from ..many thanks
6. September 2025
Bewertung ohne vorherige Einladung
Antwort von MTB Monster (EMTB/MTB Specialist)
Hi Lee,
Thanks for the great review!
Hope you are enjoying your Action Team :)
MTB Monster Team
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