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Mr Sander® Bewertungen 

391
•
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had our walnut floors sanded and refinished by Mr Sander. The results speak for themselves: the floors look better than they did when we bought the house 10 years ago and nobody would believe the w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ali from beginning to end was superb. Lovely guy, extremely professional. Did a fabulous job and a pleasure to have in our home. Couldn’t recommend him highly enough!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a floor repaired and two rooms sanded, Marco was the specialist I can’t praise him enough, he has given my floors a new lease of life, they look new. Marco is such a hard worker, he is very... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have just had our oak floorboards sanded by Nick. The results are quite staggering! We knew it would make the room look better but didn’t realise quite how transformative it would be! Nick was fr... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schleif- und Polierservice für Fußböden
  2. auch in
  3. Bodenleger
  4. Fußbodenaufbereitung
  5. Holzfußboden-Reparaturservice
  6. Parkettleger

Vom Unternehmen geschrieben

Welcome to Mr Sander®, where exceptional craftsmanship meets unparalleled customer service. Our journey began over 30 years ago, and since then, we've transformed over 25,000 wooden floors into stunning pieces of art. We specialize in sanding, restoration, repair, and replacement of wooden floors, bringing life back to spaces both residential and commercial. What sets Mr Sander® apart is our dedication to quality and detail. Our team comprises highly skilled professionals who are passionate about wooden floors. We understand the value of preserving the natural beauty and integrity of wood, and we use state-of-the-art equipment and techniques to achieve flawless results. Our services are not just about aesthetics; they're about creating lasting impressions and adding value to your property. From iconic locations like Selfridges and Harrods to the cozy living room in your home, our expertise in wooden floor restoration is trusted and revered. At Mr Sander®, we believe in a customer-first approach. We offer complimentary consultations, providing personalized advice and solutions tailored to your specific needs. Our commitment to customer satisfaction is reflected in our hundreds of 5-star reviews and a growing base of loyal clients. Experience the Mr Sander® difference. Visit our website to see our work, read customer testimonials, and schedule your consultation today. Let us help you rediscover the beauty of your wooden floors.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

391 Bewertungen

5 Sterne
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4,8

Alle Bewertungen

(391)

86 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Great job done efficiently and tidily

Great job done efficiently and tidily. Lots of good advice as well, we’ll definitely use Kieran again.

11. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, J — we’re so pleased to hear you’re happy with the results! Kieran will be chuffed with your feedback. It’s great to know you found the advice helpful, and we’d be delighted to work with you again.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Top Class job.

Top class job to bring a tired, old mucky floor back to its original glory. 100% satisfied with this job from start to finish. Would recommend.

6. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, Jackie — we’re so glad to hear you’re 100% satisfied with the result! It’s always a pleasure to breathe new life into a tired floor, and your recommendation means a lot to us.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

French polisher is a magician

French polisher is a magician. I needed a patch repair on my oak engineered floors - pretty much everyone said that this couldn't be done and that I'd need to get the whole floor refinished if it was possible at all. Josh is a magician and totally remedied the problem in half a day without any disruption at all, taking care to make sure it looked good from all angles. You'd never know that work was done unless you were actively looking for it, and it should get better as time goes by. Patch floor repair seems to be a service that is quite hard to find. It's not cheap as such, but once you factor in the costs of moving furniture, renting an airbnb for a night or two... it really is so much cheaper and less hassle. Obviously will recommend to others! Mr Sander were really good about being proactively in contact too.

2. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you so much for this wonderful review! We’re thrilled to hear Josh was able to work his magic — he truly takes pride in even the most delicate repairs. Patch restoration is a rare skill, and we’re so glad it made such a difference for you without all the disruption. Your kind words and recommendation mean the world to us.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Sanding my floors

Really friendly and knowledgeable, did everything he said, results exceed expectations, top class service

28. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Hi Mike,

Thank you so much for your kind words 🙏 We’re really pleased to hear you felt well looked after and that the results went beyond your expectations. It means a lot to us that you noticed both the service and the finish.

Wishing you many happy years enjoying your beautifully restored floors 🌟

Kind regards,
The Mr Sander® Team

Bewertet mit 5 von 5 Sternen

Prompt cheerful and professional…

Prompt cheerful and professional service
Davey turned up within the half-hour slot he gave me and, throughout the 6-7 hours it took him to sand and varnish my kitchen floor, he was courteous and considerate. The floor looks excellent, with a new lease of life. Highly recommended!

29. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you so much, Elizabeth — we’re delighted to hear you had such a positive experience! Davey will be thrilled with your kind words. It’s always a pleasure to bring a floor back to life, and we truly appreciate the recommendation.

Warmest regards,
The team at Mr Sander®

Bewertet mit 2 von 5 Sternen

Avoid if you want repairs

The initial contact was good, I was updated carefully by the admin team.
On the day of the appointment, I was told that a different contractor would be coming. It was my understanding that the original person was in the install team, however the one who actually came was from the sanding division, so not ideal.

I booked a half day morning off work - my appointment was for between 10-12. At about 1230 I called the company to ask where the contractor was. The lady gave me his number, saying she would call and find out, and that I should too. I mistakenly assumed she would call first, and then call me back to let me know why the contractor was delayed but this didn't happen.
I then called him myself around 1300 to ask what was happening. Apparently, he had me in the 1330-1530 slot!
This was very frustrating as I work zero hours and depend on every hour of work, so I was unable to work the afternoon and lost half a day's wages.

The contractor was, to his credit, very apologetic, said it was his fault and came as quickly as he could, probably around 2pm.

In 1 minute, he already said the entire floor needing lifting and reinstalling, and was promoting sanding.
After my probing him, he offered other solutions, saying he was a sanding contractor, not a repair contractor. He left saying he would speak with the correct contractors for their opinion, and the company would email me back.

To date, I have heard nothing - the appt was 19 Aug and here we are 10 days later.

I have yet to find a company that actually offers solutions rather than the bog standard 'rip it all up, use our new flooring (nothing is damaged or broken) and pay us £££.'

Avoid this company unless you want sanding done.

2 stars because the admin lady was helpful and the second contractor was apologetic.

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Dear May,

Thank you for taking the time to share your experience — we’re truly sorry to hear how things unfolded. It’s clear we let you down, and we completely understand your frustration, especially given the inconvenience to your schedule and the lack of follow-up after your appointment.

You were right to expect clear communication and a visit from the right specialist, and we apologise for the mix-up and the delay. We also should have followed up with you promptly after the visit — that was our responsibility, and we regret not doing so.

We’re grateful that you recognised the efforts of our admin team and the technician’s apology on the day. However, we know this doesn’t make up for your time lost or the lack of repair guidance you needed. This is not the level of service we aim to provide.

If you're still open to it, we’d appreciate the chance to make this right and connect you with the appropriate expert to assess your flooring properly. Please feel free to contact us directly at info@mrsander.co.uk or call us on 0800 955 8585.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Now I have Beautiful flooring

Great customer service to make the appointment
The floor sanding and varnish was excellent. The floor looks amazing.

28. August 2025
Bewertung ohne vorherige Einladung
Mr Sander®-Logo

Antwort von Mr Sander®

Thank you so much, Samantha — we're truly glad to hear you're happy with your beautiful new floors. It means a lot to us that you felt supported throughout, and that the end result brought a smile. We’re always here if you need us again.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Arben did an amazing job with my old…

Arben did an amazing job with my old wooden floor! He was friendly and courteous, hard working and detail-orientated, I totally recommend him if you want to give a new life to your wooden floor! Thank you, Arben

28. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, Valentina — we’re so pleased to hear how happy you are with the transformation! Arben takes great pride in his work, and your kind words about his dedication and attention to detail will mean a lot to him. Thank you for the lovely recommendation!

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

If you are unsure don’t be this company is very professional

We were very nervous about using more tradesmen after a recent bad experience , however this was amazing from start to finish. Davey came to give us a quote and listened to how apprehensive we were, he arrived at the time agreed, his attention to detail was second to none a true perfectionist! He is polite and understanding and reassured me all the way through. The end result was better than we imagined it could be we are so happy with it. Thank you so much.

27. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you so much, Sharon — your kind words truly mean a lot. We completely understand how difficult it can be after a bad experience, and we’re so pleased Davey was able to restore your confidence. His care, professionalism, and attention to detail are second to none, and we're thrilled the final result exceeded your expectations.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Bedford floor sanding and staining.

Very knowledgable staff, turned up as stated. Easy to talk to and very polite and friendly. Completed the job with professionalism and I was extremely pleased with the final product. Very very satisfied with all aspects. Would 100% use again and would recommend with to others.

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, Julian — we’re delighted to hear how pleased you are with the results! The team will really appreciate your kind words. It’s always our goal to deliver a smooth, professional experience from start to finish, and we're so glad that came through.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Arben did an excellent job

Arben did an excellent job. I’ll highly recommend his services :)

15. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, Ayush — we’re so pleased to hear you’re happy with Arben’s work! He’ll be chuffed with your kind words. Thank you for the recommendation — it means a lot to us.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Prompt, polite and professional floor sanding

Prompt, polite and professional floor sanding service by Filip. Recommended!

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, Max — we really appreciate your kind words! Filip will be pleased to know his professionalism made a great impression. We're glad you're happy with the service and truly value the recommendation.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Fantastic experience!

Had an excellent experience with Mr Sander. Called them as the sander I had initially contacted fell through and we really needed to get one in before moving in a week later. I spoke with a lovely receptionist who got in touch with the technician right away. Got extremely lucky as they’re very busy but they had availability for the next two days! Arben came by for an initial assessment and then got to work the next day. The living room, dining room and hallway parquet flooring was in quite poor condition and Arben was amazing. Very professional and patient in explaining the process and different options, as I know very little about parquet floors. He finished the job after two days and the floor looks absolutely beautiful now, the difference is unbelievable. Looks like a brand new wooden floor!

15. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you so much, Jorien — what a lovely review! We’re so glad we could be there when you needed us, and even happier to hear how beautifully Arben transformed your floors. He takes real pride in his work, and your kind words about his care and patience mean a great deal to all of us. Wishing you all the best as you settle into your new home!

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Impressive Transformation

Really impressed with the transformation to our wooden floors.
Kieran worked really hard and completed lounge, dining room and hallway in one day. The quality of finish was completed to a very high standard, would definitely recommend.

14. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, Laura — we’re so pleased to hear you’re impressed with the transformation! Kieran will be chuffed with your kind words. Completing multiple rooms to such a high standard in a day is no small feat, and we’re delighted you’re happy with the result.

Warmest regards,
The team at Mr Sander®

Bewertet mit 4 von 5 Sternen

Lee did a really great job restoring…

Lee did a really great job restoring our original floor boards and carefully replacing boards which proved tricky with uneven floor.

8. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, Amy — we’re so pleased to hear you’re happy with the restoration! Lee will really appreciate your kind words. Replacing boards on an uneven floor can be challenging, so we're glad the care taken made a difference.

Warmest regards,
The team at Mr Sander®

Bewertet mit 4 von 5 Sternen

Had an issue with appointments

Had an issue with appointments, now rescheduling and been compensated.

11. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, Mariefrance — we truly appreciate your patience and understanding. We're glad we were able to reschedule and make things right, and we’re looking forward to delivering a beautiful result for you.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

Don’t look for anywhere else

Don’t look for anywhere else if you need floor work. Mr Sander team visited our place free of charge, they gave us a quote (no hidden fees or bullshit), the team arrived on time and finished the floor work with high quality in 3 days as they promised. I highly recommend

10. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Thank you, Zehra!

We’re delighted to hear you’re so pleased with the service. The team will be thrilled to know their punctuality, clear communication, and quality workmanship made such a difference. We truly appreciate your recommendation!

– The Mr. Sander® Team

Bewertet mit 5 von 5 Sternen

Alan and Alex are very professional and…

Alan and Alex are very professional and conscientious. They arrive on time and stay until they have achieved their goal for the day. They fitted engineered oak flooring to our hall, dining room and laundry rooms. The installation is excellent and has transformed the appearance of these spaces. Everyone who visits is very impressed so much so that a friend wants them to do the same work for him and Alex has already done the site survey. Highly recommended, do not hesitate to use them.

4. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mr Sander®

Dear Mr Kieff,

Thank you for your kind words and for sharing your experience. We’re delighted to hear that Alan and Alex’s professionalism and dedication made such a positive impact on your home. It’s wonderful that you’re enjoying the transformation, and we truly appreciate your recommendation.

Kind regards,
Mr Sander®

Bewertet mit 5 von 5 Sternen

Quick, professional and high quality

Arben and the team at Mr Sander did an absolutely fantastic job fixing some bad water damage to engineered wood floors in our rental property. They were quick, professional and friendly - would definitely use them again (in fact, we are going to very soon)!

7. August 2025
Bewertung ohne vorherige Einladung
Mr Sander®-Logo

Antwort von Mr Sander®

Thank you, Grace — we’re so pleased to hear you’re happy with the results! Arben and the team will be thrilled with your feedback. It was a pleasure helping restore the floors, and we look forward to working with you again very soon.

Warmest regards,
The team at Mr Sander®

Bewertet mit 5 von 5 Sternen

My engineered wood flooring looks like…

My engineered wood flooring looks like new! Kieran was polite, explained the process fully and did an excellent job. I whole heartedly recommend Mr Sander

7. August 2025
Bewertung ohne vorherige Einladung
Mr Sander®-Logo

Antwort von Mr Sander®

Thank you, Sandra — we’re so pleased to hear you’re happy with the results! Kieran will be delighted with your kind words. It’s always a pleasure to bring tired floors back to life, and your recommendation means a great deal to us.

Warmest regards,
The team at Mr Sander®

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