Mr D Food Bewertungen 

Awful , I made a complaint about an incomplete order. I waited for 20 days and still heard nothing from them. On the 21st day I wrote to them again they told me that they couldn’t assist me. The order was 10 wings. The box actually came with eight wings and you think the rest of the wings would be somewhat of a decent quality but no. I’ve only made two complaints to Mr D the first time my order was not delivered the second time my order was wrong and now the third time my order is incomplete with awful quality and they will not help me. I mean it’s not even about the food the fact that they won’t even take any time out of the day to see to my complaint.I’m sick and tired of it

Worse service they advertise a false thing on their website i bought it only to get the opposite when I call them almost an hour on the phone multiple emails the only refunded the money for the item what about delivery fee I had to order again and in total had to pay 70 for delivery fee pathetic my last time of ordering there

Mr D never disappoints when it comes to efficiency. Food is neatly packed, delivered on time and the drivers are always friendly. Affordable, convenient and safe.

I recieved my order with missing items x4 and i called mr D. I spoke to a guy named Grandwill and let me tell you the service he provided!! In less than 10 minutes my wallet was credited with the amount spent on the missing items and not only was i impressed with his promtness but his overall service over the phone. He even called after to check if it reflected! He was polite, professional and very apologetic as if it was his fault but it was the restaurants fault!! I give Grandwill 10 out of 10 for how he speaks to customers and handles situations!!!

Mr d its services its good but the thing is that you contact the driver then .there must an option to call the driver what if I needed something

I would never recommend people to partner with Mr D/list their restaurant on their platform ! Their service is very horrible, down to the accounts manager helping you to list an incomplete profile. They don’t call for a follow up whatsoever.

Not only are the customer service agents completely unhelpful, the app has so many problems with listing substitutions as add-ons. Which results in restaurants adding a gluten free pasta alternative along with the gluten-containing pasta.

It has been more than 2 years of struggling to talk to a competent person on why this was unacceptable and the food was inedible because of the incorrect listings on the app.

Poor service

Generally good, but you are paying for convenience rather than any value on the meals themselves. They are actively deceptive with some specials, such as the recent "2-for-1" offers, where buying the offer is closer to the full price of two meals on the app with only a R53 saving (or less than 20% off).

I did bring this to their attention as I assumed it was a mistake, but instead of correcting it, they just told me that they "recommend reviewing the items in your cart before checking out".

S*** experience, I accidentally ordered twice however I then cold steers to cancel the order they accepted the cancellation however when I called Mr d to cancel they said that the order had already been prepared which was incorrect because they said they won't make it also. They then chose to prepare the order after I had canceled just so that they wouldn't refund me

I am absolutely happy with the services I get from MrD I have no complaints at all I give 5*

Worst ever.Every single time...not kidding every...single...time a problem with orders.Food items missing,every time.Cooldrinks always half empty apparently spilt and not their fault.Never ever had a good delivery.Cannot believe I'm still using this crappy service.Nobthank you.Im deleting it.

They inflate the price per item ordered by up to 40%, then add a delivery fee and tip on top of the inflated price. So on average your order delivery fee is over R100!! This is NOT disclosed and therefore hidden!! Check your receipt from the store and compare with what you pay in Mr d invoice!!

I have made three orders that have been always been delayed especially from Pick n Pay Bramely. It takes more than 2 hours to deliver my order.

Will definitely never use them again. The consultants seem to be trained to deflect and cover up problems, not solve them

Ive just rated you 1 start just because there is no option for zero stars.
I placed an order and only after two hours has passed when I decide to place a query, I was told the online store is close and will only be getting my order tomorrow while my off day is today 🤷‍♀️, tell my how that makes sense and yet again when canceling my order I have to wait 5 working days to get my refund. Ull never getting my business again and will make sure to spread your incompetence in all platforms 😡

Drivers are very unprofessional including their customer services. Uber eats is way better!

Trash trash trash.. just because they couldn't reach me on the phone for a few minutes they canceled my order and they're not even giving me my full refund. Never using this trash app again

Over 3 hours for a delivery, with zero correspondence from them. I'm writting this because its one of many instances that this has happened. Uber is far better.