I needed part urgently. Ordered 4pm Wednesday. Got email 10pm Thursday to say it had been dispatched so had concerns 1 to 2 days may only start from Thursday pm BUT product obviously dispatched prior... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very very very very bad.ordered parts,paid next day delivery,didnt arrive until 3 days later.no apologies or offer of refund for paying for next day delivery postage.accused of not paying return posta... Mehr ansehen
Unternehmen hat geantwortet
I couldn't recommend enough motor parts website for the people who is looking for a professional and prompt service. They shipped everything for the next day delivery even when I placed my order on la... Mehr ansehen
Tried to call to enquiry about stock an a clutch. Was directed by answering machine to email my enquiry. Received no response to my email enquiry. When I complained about no reply to my enquiry I was... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Motorparts.ie Ireland's #1 for online Car Parts and Car Accessories
Kontaktinformationen
Kinsale Road Industrial Estate, Kinsale Road, Cork, T12RR74, Cork, Irland
- +35314370147
- info@motorparts.ie
- www.motorparts.ie
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Never buy from this seller.
Never buy from this seller.
Sent wrong parts and don't want to refund money...

Antwort von motorparts.ie
Very very very very bad.ordered…
Very very very very bad.ordered parts,paid next day delivery,didnt arrive until 3 days later.no apologies or offer of refund for paying for next day delivery postage.accused of not paying return postage when i emailed to enquire about a number post office needed to return the parcel.when i got my refund it wasnt the full amount as they took the postage money back even though i paid for postage for the parcel and when i returned it.would not recommend them to ANYONE

Antwort von motorparts.ie
Excellent customer service
Excellent customer service. I emailed a few times with queries and they replied quickly. Very helpful advice and support. Would highly recommend.
I ordered some parts one month ago and…
I ordered some parts one month ago and not even answer to the phone or email
Super
Very pleased with them. Very quick and efficient. Will use them again.
Not the best
Not the best, next day delivery is not really next day, so 5.95 delivery charges is money thrown away
First time dealing with motor parts.ie…
First time dealing with motor parts.ie and the service was excellent, so fast, I got my order the next day, it was wrapped perfect, nothing damaged and the price on the item was so cheap, really good site, I will definitely be ordering again
First time dealing with these guys and…
First time dealing with these guys and have to say got what I wanted and would have had it the next day but weekend got in the way..would recommend them 100%
Excellent service
Excellent service good quality parts and fast delivery. It’s a pleasure to do business with this team I will definitely be going back for more parts .
I used this site for the first time
I used this site for the first time, and found plenty of stuff i needed
here, plenty of variety and fair pricing.I will return many times.
I couldn't recommend enough motor parts…
I couldn't recommend enough motor parts website for the people who is looking for a professional and prompt service. They shipped everything for the next day delivery even when I placed my order on last minute and it save my work to get delayed, so I'm very pleased with their service. Thanks motor parts
Great customer service
My first time using Motorparts IE
Used motorparts.ie for the first time recently & I have to say it was a totally pleasant experience.
The site was easy to use.
The product was of great quality & reasonably priced.
Email notifications were prompt.
The delivery was reasonably priced & fast.
Excellent service and really quick…
Excellent service and really quick delivery!!! Always kept me up to date with my order. Will be ordering from here again.
I would give zero stars rating, if I could. Worst online experience
I ordered a car battery from this company on Tuesday, 19th of February, with delivery next day. As the battery didn't arrive next day, I asked them where is the battery. They told me "Because of the acid content of batteries it necessitates using a specialist courier company which takes an extra day". But the battery didn't arrive on 21st either. Neither on 22nd. So I asked them again where is the battery and if they have a tracking number. They told me "Hi Andrei, I confirm delivery will be between 2-5pm today(22nd).We do not have a tracking number system with this company." Around 4PM, I wrote them again, asking for the courier's phone number. I didn't receive any answer. That Friday evening, I opened a paypal case for getting my money back. Finally I received my battery on Tuesday 26th of February, so 7 days after I placed an order that was supposed to happen the next day.
So, my point of view after this experience:
-communication/customer service = none
They didn't inform me initially that the battery was not shipped when it was supposed to, and after that they told me wrong information all the time,or no answer to my questions at all.
They didn't assume the fault and blame the courier company for all.
I ordered to motorparts.ie, not to the courier company, so I was expecting the seller to check where the battery is and to give me the correct information, which they didn't.
I will never buy again from these people.
Later edit:
"Because of the acid content of batteries it necessitates using a specialist courier company which takes an extra day" - the battery was carried beside the driver's feet , in the truck cabin. This is where I took if from. Indeed, "very special conditions" to carry an "acid containing" object.
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