Montaviohome Bewertungen 

6
TrustScore 2.5 von 5

2,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. Möbelgeschäft

Vom Unternehmen geschrieben

Montavio Home is an online retailer providing modern lighting solutions. We strive to provide you with innovative and stylish lighting solutions for your home, without compromising on quality and design – and all at the best possible price.


Kontaktinformationen

2,3

Mangelhaft

TrustScore 2.5 von 5

6 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,3

Alle Bewertungen

(6)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

Wir überprüfen Bewertungen

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Nothing received in over 5 weeks, no responses anymore

I have ordered a shipment on July 21. So far, nothing received. On a first email on August 3rd, I got a reply it had been shipped and were arriving soon. But no, nothing, no updates, no further replies on my follow-up emails. Behaviour of a scam company, I can only redommend not to buy here.

27. August 2026
Bewertung ohne vorherige Einladung
Montaviohome-Logo

Antwort von Montaviohome

Hi Beatrice,

I'm really sorry for the delay and for the lack of follow-up on your emails, that's not the experience we want anyone to have, and I understand why this feels concerning.

We want to reassure you that Montavio Home is a real, registered company, Montavio Group Int LLC, registered in Wyoming, USA, and we're not a scam operation. That said, a 5-week wait with no updates is a genuine problem, and we'd like to make this right.

Could you please contact us directly at info@montaviohome.com with your order number? We'll investigate both the shipping delay and why your follow-up emails weren't answered, and get this resolved for you as quickly as possible.

Thank you for your patience, and again, apologies for the experience so far.

Best regards,
Montavio Home Support

Bewertet mit 1 von 5 Sternen

Actually there is no option to choose 0…

Actually there is no option to choose 0 stars. Montavio does not deserve any star. PLEASE DO NOT PLACE ANY ORDERS AS THIS IS A SCAM COMPANY. No delivery has been made yet. No responses as well. WE NEED TO REPORT SUCH COMPANY TO CYBER CRIME AND CONSUMER COUNCIL.

12. Juli 2026
Bewertung ohne vorherige Einladung
Montaviohome-Logo

Antwort von Montaviohome

Hi,

I'm sorry to hear about your experience and completely understand the frustration.

We'd like to look into this properly. Could you please contact us directly at info@montaviohome.com with your order number so we can investigate what happened and get this resolved for you?

Thank you.

Best regards,
Montavio Home Support

Bewertet mit 1 von 5 Sternen

nothing came, no one is responding

I have the same problem like another person who commented - I placed an order a month ago, the order status changed after a week, but they didn't send me a tracking code. I tried to contact them for the tracking code after a few weeks have passed and no one replied on either email after multiple inquiries and a couple of days of waiting for a response. This is either some sort of a scam or just a terrible customer service.
Montavio Home Support, I see you are replying here, why are you not replying to the emails I have sent? Obviously other customers have the same problem and are not getting a response from you - this defies any logic for me. Another person here wrote that you are not a real company, I also tried searching for you in the internet, but you don't have online presence beside your own website, whose domain was registered a few months ago. This company is either very new and inexperienced, or a scam.

PS. I got something

Something came in the mailbox a few days ago, it was some small package from China with worn off label stating artificial black moss 20g or so. It was strange because I haven't ordered anything like that anywhere, and I read online that unprompted packages with small things like that (plant seeds amongst others) are sent as a part of a review scam to hijack people's identities and post favorable reviews for other products, people didn't buy. What they get from sending the package is the validation from paypal (or other payment providers) and the shipping company that the package has arrived. In Germany it came with DHL and I got the information that the package is comming and is in the Germany Sorting Center (things that come from China are labeled like that). I didn't know what it will be, because I hadn't bought anything I haven't got delivered except the picture I bought from this company. I was sure it is not the package from them, because it said small package, which is put in the mailbox and not hand delivered, so it couldn't be the big picture I was expecting.
A few days after I got the strange small package the DHL showed the Germany Sorting Center package as delivered (unlike the hand delivered bigger packages there is no real time tracking for small packages, so it takes a few days to change status) and the paypal app showed the Montaviohome package as delivered and showed the same tracking id as the small package from the DHL app - the one with the strange unprompted artificial black moss.

This company is 100% fraudulent, do not buy anything from them, this is a SCAM.

19. August 2026
Bewertung ohne vorherige Einladung
Montaviohome-Logo

Antwort von Montaviohome

Hi,

I'm really sorry for the frustration and delay here, and I understand why this looks concerning given what you've described.

We want to reassure you that Montavio Home is a real, registered company — Montavio Group Int LLC, registered in Wyoming, USA.

We'd like to look into this directly and figure out what happened with your emails. Could you please contact us at info@montaviohome.com with your order number? We'll investigate the tracking issue and the missed replies and get back to you as quickly as possible.

Thank you for your patience, and again, apologies for the experience so far.

Best regards,
Montavio Home Support

Bewertet mit 1 von 5 Sternen

I placed an order on July 30

I placed an order on July 30. Should be Delivery by August 9th. No respons on my e-mails I sent them. Today is August 19. Any help please.

19. August 2026
Bewertung ohne vorherige Einladung
Montaviohome-Logo

Antwort von Montaviohome

Hi,

I'm really sorry for the delay and the lack of response to your emails, that's not the experience we want you to have.

Could you please contact us directly at info@montaviohome.com with your order number? We'll look into both the delivery status and why your previous emails weren't answered, and get back to you as quickly as possible.

Thank you for your patience, and again, apologies for the experience so far.

Best regards,
Montavio Home Support

Bewertet mit 1 von 5 Sternen

I placed an order for 140 USD on August…

I placed an order for 140 USD on August third. I sent an e-mail asking for a tracking number/expected shipping date on the 6th, as the order has sat on "order placed" with no updates since then.

It's August 13th and they still have not even processed the order on their end, or written back.

13. August 2026
Bewertung ohne vorherige Einladung
Montaviohome-Logo

Antwort von Montaviohome

Hi David,

Thanks for reaching out, and sorry for the frustration this has caused.

I checked your order, and it was actually refunded already. You should have received an email confirmation about this well before the 13th. Could you double check your inbox (and spam/junk folder) for that notice? If you're not seeing it, let me know and I can resend the confirmation.

Apologies again for the mix-up on communication timing, happy to help sort out anything else on your end.

Best regards,
Montavio Home Support

Bewertet mit 1 von 5 Sternen

There is no company

The company does not exist, it is a scheme.

3. August 2026
Bewertung ohne vorherige Einladung
Montaviohome-Logo

Antwort von Montaviohome

Hi José,

We are not sure where this comment stems from.
We want to reassure you that Montavio Home is a real, operating company.
We are registered as Montavio Group Int LLC in Wyoming, USA, and actively fulfill orders daily.

If you have a specific order or experience you'd like us to look into, please let us know and we'll sort it out right away.

Best regards,
Montavio Home Support

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr