Caden was a no pressure, friendly and professional salesperson. We felt comfortable making our decision literally right after our first contact. Your company is fortunate to have him!!! Side... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I got the mobile help fall detection pendant about four months ago. it is a very useful device, now that I am living on my own as a wheelchair user with a tendency of losing my balance. While the neck... Mehr ansehen
I called for information & Donna was very gracious about giving me needed info . I wasn’t ready - told her I could do the order next day - her day off & she said whoever answered could help. Arron e... Mehr ansehen
Unternehmen hat geantwortet
i HAD NO IDEA HOW ANY OF THIS WORKED i GOOGLED A FEW COMPANIES THAT OFFERED THIS SERVICE . ALL I CAN SAY IS I'M SO GRATEFUL THAT SAMANTHA ANSWERED THE PHONE AND CONVINCED ME THAT THIS IS ACTUALLY WHA... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Medizintechnikhersteller
- Häuslicher Pflegedienst
- Örtlicher medizinischer Dienst
- Hersteller medizinischer Geräte
- Seniorenzentrum
Über MobileHelp
Vom Unternehmen geschrieben
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
Kontaktinformationen
5050 Conference Way North Suite 125, 33431, Boca Raton, Vereinigte Staaten
- 800-992-0616
- sales-ops@mobilehelp.com
- www.mobilehelp.com
4,7
Hervorragend
5730 Bewertungen
Hat 23 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The technology was daunting
The technology was daunting, but customer care took their time and walked me through it.
4. Oktober 2024
Antwort von MobileHelp
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
System was easy to install
System was easy to install. Tests are easy to run. Customer seems very at ease knowing he has your system.
26. September 2024
Antwort von MobileHelp
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Bummer
It gets to the part in setting but can't link to any cellular service. No good to m e if can get anyone.
3. Oktober 2024
Antwort von MobileHelp
We received your review and we apologize for the issues you are experiencing with the equipment setup. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Antwort von MobileHelp
We received your review and we would be happy to further assist with the equipment. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help review the equipment you are currently using. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Great value and Ease of USe - Thank you
I ordered the device for my Mom. The process to figure out what model of device and features was made easier due to help from the sales person. The set-up of the device was easy to follow. My Mom likes the devices, it is not hard for her to use, and now we have more comfort that she now has a means to alert if there is a medical issue. I liked also that the equipment is free.
2. Oktober 2024
Antwort von MobileHelp
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Not interested
I have a bid customer long enough to give a true Review. I will say I’m a little disappointed in the customer service representative who never explained to me that the $19.95 monthly charge was just for the first year and then it would be $34.95. Not until I receive the invoice with my order was I aware of this charge.
1. Oktober 2024
Antwort von MobileHelp
We received your review and we apologize if the promotional pricing details were not discussed at the time of your order. This is not an experience we want any of our customers to have, as this is normally discussed at the time of the order. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Please do not hesitate to contact our Customer Service team if you need any further assistance reviewing the billing details for your account. You can reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.
I am wondering if the watch I got has a…
I am wondering if the watch I got has a charger some where. I can’t find it anywhere.
30. September 2024
Antwort von MobileHelp
We received your review, and we would be happy to further assist with the equipment. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help review the equipment you are currently using. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Well informed, patient and kind customer representatives
The experience gave me confidence in my use of the product. Everything I needed to know was shared either by the materials or the customer representative.
5. Oktober 2024
Antwort von MobileHelp
Thank you for sharing your feedback! Others can benefit from what you have to say.
Great Company thus far
Got what they explained I would get..I added later fall protection and they had me to test it before I hung up..Answered my questions...
7. Oktober 2024
Antwort von MobileHelp
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Antwort von MobileHelp
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Genuine and true customer care.
I called knowing next to nothing of medical alerts. When I hung up I felt as though I had been talking to a friend, one who explained everything and answered every question. I am totally satisfied with the entire process and am looking forward to the peace of mind I hope it brings. I only wish every purchase and product inquiry was handled as well as this one. David Noel could not have done a better job in handling my call. A big THANK YOU! again to David and his friendly professionalism. It was a pleasure Sir! James Powell
4. Oktober 2024
Antwort von MobileHelp
Thank you for your review of our service! Your positive words mean a lot to us!
First class
Very professional and patience was great. Very pleased with all aspects of the process to sign up.
4. Oktober 2024
Antwort von MobileHelp
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Antwort von MobileHelp
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
It was very easy to order and set up
It has been helpful to give us peace of mind.
27. September 2024
Antwort von MobileHelp
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Just received my kit of supplies
Just received my kit of supplies. Plugged the cradle in to charge the unit, and it is working fine. Gives me comfort knowing this service is available if, and when I need it.
23. September 2024
Antwort von MobileHelp
Thank you for sharing your feedback! Others can benefit from what you have to say.
The representative was very patient in…
The representative was very patient in answering my questions and explained things.
3. Oktober 2024
Antwort von MobileHelp
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Awesome
Just the way they introduced the equipment and the knowledge they had also
27. September 2024
Antwort von MobileHelp
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Richard my agent was great very…
Richard my agent was great very knowledgeable of the product very helpful answered all my questions great to deal with
4. Oktober 2024
Antwort von MobileHelp
Thanks for the kind words and for being a valued part of the MobileHelp family.
Courteous and efficient
4. Oktober 2024
Antwort von MobileHelp
Thank you for sharing your feedback! Others can benefit from what you have to say.
I am a new customer
I am a new customer; I have just the basic package. Why I decided to go with them was a very competitive price and their customers give them high reviews. I feel I am currently in good health although I am in my upper 60s. It is very comforting to know it is there should I need it
27. September 2024
Antwort von MobileHelp
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.