Millets - Uckfield Bewertungen 

736
TrustScore 5 von 5

4,9

136 High Street, TN22 1QR Uckfield, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My daughter was looking for some hiking shoes. Could have ordered online but had some questions and wanted them asap. Called the shop and spoke to Isaac who was very helpful and went to check sizes we... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My son needed walking boots for his upcoming DofE and Simon was incredibly helpful and knowledgeable. He spent time with us asking questions, observing my sons natural stance and the way he walks (lea... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster

Über Millets - Uckfield

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 136 High Street, TN22 1QR, Uckfield, Vereinigtes Königreich

  • 01825 701176

4,9

Hervorragend

TrustScore 5 von 5

736 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(736)

5.086 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Always a great experience

Always a great experience. The staff are fantastic, knowledgeable and helpful. They can never do enough for you.

6. Juli 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service from Pam whilst…

Great customer service from Pam whilst purchasing my first backpacking tent. Also good advice from her male colleague (didn't get name).

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Brilliant Staff.

Brilliant Staff.
Both Pam and Chris were super helpful with trekking boots, ruck sack, and best fit, best care for safe travels. It is so beneficial to have face to face and experienced help.

3. Juli 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Berghaus Porch Damage

We had a damaged berghaus porch and had been advised by the online customer support centre to take the item to our local store for assessment. Andy assisted us and despite some concerns over the advice we had previously been given resolved the issue to our satisfaction. Andy was very helpful and knowledgeable.

31. Mai 2025
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Antwort von Millets - Uckfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Both Simon & Ben were fantastic when we…

Both Simon & Ben were fantastic when we needed to kit my daughter out for her Bronze DofE last year. They helped us with everything, which was fantastic as a family who knew nothing! So incredibly grateful. We recommended several of daughter’s friends go there too and they had the same brilliant service! Unsure of the exact date of our visit now (better late than never!)

1. April 2025
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Antwort von Millets - Uckfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Simon in uckfield -very helpful

Simon in uckfield has helped me out on two occasions with purchasing camping gear (first time camper). He's been extremely knowledgeable and helpful, not at all pushy re sales, and very patient with my wild children in tow! Would highly recommend buying from millets uckfield to get excellent customer service.

3. Mai 2025
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Antwort von Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

We returned to Uckfield Millets. because…

We returned to Uckfield Millets because Simon was so knowledgeable and helpful. Simon was day off so a young lady Phoenix served me. She was as good as Simon in knowledge and being helpful. She explained how water repellency was rated and ensured that my new boots had enough room when my feet were hot during a day's walk.
Well done Phoenix you should be rightfully proud of you customer care.

4. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Issac and Simon

Today I had the pleasure of dealing with two very kind employees, Issac and Simon. They were extremely helpful, easy to talk to and were really helpful at helping me pick some boots out for a mountain I am going to be climbing in Wales in the next week. Lovely atmosphere, extremely helpful employees, and I highly recommend the shop!

26. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Millets - Uckfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent customer service from Phoenix…

Excellent customer service from Phoenix on Easter Monday. She really knew her stuff and helped us buy everything we needed for my son’s Duke of Edinburgh expedition. Brilliant service and advice, thank you.

21. April 2025
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Antwort von Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Good customer care

Very good service from Fran and Ben

21. April 2025
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Antwort von Millets - Uckfield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Absolutely great service 💪🏻

Old school service from the very helpful Phoenix. My daughter and I went into the UCKFIELD store as she’s doing her DofE - Phoenix, who has done her Bronze and Silver and doing her Gold answered all our questions (and some we didn’t have), we came out of there knowing what we needed to and enjoying the Millets DofE discount. If your child is doing DofE and you need some kit help, I couldn’t recommend Phoenix highly enough 👍🏻 well done to Millets for employing, and retaining quality staff 💪🏻

15. April 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service from Isaac

Isaac was very helpful when I was selecting some casual walking shoes.
After several pairs, a very comfortable pair of HiTec shoes were selected.
Isaac was very helpful, asked the Manager's advice when needed, and made sure I was 100% happy before we confirmed the sale. Great stuff. Many thanks.

12. April 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Extremely helpful and kind staff

Simon was extremely helpful and kind when we were buying walking boots for my teenagers. He explained the merits of different styles and how to lace them correctly. Many thanks

11. April 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I cannot praise them enough. …

I cannot praise the salesman highly enough. Excellent advice and he got all sorts of things out from store for me to try. He was very long suffering and extremely patient with me.

10. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Careful attention to my feet when being…

Careful attention to my feet when being helped with a new pair of outdoor shoes. Great service. Highly recommend.

8. April 2025
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Antwort von Millets - Uckfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service
Served by Simon and Rocco

2. April 2025
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Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

The marvellous Simon!

My daughter and I were helped by a Simon today who was the most experienced adventure shop employee I’ve ever come across. ( We’ve bought a lot of hiking shoes/ camping and hiking equipment over the years for our 4 daughters too). He fitted the perfect boot with the minimum of fuss and enough explanation to empower us for future purchasing, care of feet and boots, lacing them etc. I watched him help another gentleman too who expressed how rare and brilliant it was to have so much trust in the person selling the boots. I can’t commend him highly enough. What an asset he is to Millets in Uckfield. Thank you Simon. It was a pleasure to meet you.

1. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great range of products and service and satisfied…

Great range of products and satisfied with my purchase. Isaac in particular at the Uckfield store was helpful, professional and patient __ great customer service always makes the difference. Thankyou Isaac and Millets.

8. Februar 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I wanted a rucksack and the assistant…

I wanted a rucksack and the assistant measured it to meet my specifications, then went to check colours. Nothing was too much. Thank you.

25. März 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

What a very helpful chap Ben was……

What a very helpful chap Ben was… perfect

26. März 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

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