Saw product promotion online and looked in shop to check colours. Then purchased 2 fleeces deal in store. I also ordered weather proof trainers for family Summer holiday. All good purchases I will get... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I went into Millets to get some walking boots for mountain climbing in Greece. Previously boots I bought did not last despite buying from leading brands. We discussed issues around boots and they sele... Mehr ansehen
Unternehmen hat geantwortet
I took some walking trousers back for a refund as when I got home, I realised I had bought the wrong style. At first the assistant was happy to help but then informed me that as I'd paid cash, he cou... Mehr ansehen
Unternehmen hat geantwortet
I went into the Stroud branch on 21st July for some information. The team member was ever so helpful and went above and beyond. I went back into on Monday and ordered what I was enquiring about on Sun... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Outdoor-Kleidung und ‑Ausrüstung
- Aktivbekleidungsgeschäft
- Taschen- und Gepäckfachgeschäft
- Campingausrüster
Über Millets - Stroud
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktinformationen
59 High Street, GL5 1AS, Stroud, Vereinigtes Königreich
- 01453 700192
4,9
Hervorragend
247 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Served by Ben who gave good advice and was very helpful. Very pleased with my purchases.
13. Januar 2025
Bewertung ohne vorherige Einladung
Ben in Stroud
I came into the store today as I needed advice about some equipment I needed ahead of a camping trip myself and some friends are going on in April. I spoke to Ben who was extremely helpful and made sure I knew what I needed ready for my trip. Amazing service and I cannot recommend this store more. Cheers Ben
2. Januar 2025
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von Millets - Stroud
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Brilliant and attentive staff
Brilliant and attentive staff. Couldn’t ask for more!
21. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
They don't answer their phone !
17. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Has almost everything you need!
Really friendly, quick and easy transaction. Would have purchased more things if not for the high price of everything, even with the % discount.
7. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Hi,
Thanks for taking the time to leave us your review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Brilliant customer service
Brilliant customer service, really friendly staff. Also a great selection, would recommend.
3. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Just bought some hiking boots and other…
Just bought some hiking boots and other bits.
The staff couldn't have been more helpful and knowledgeable.
28. November 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful staff in Stroud Millets
Helpful staff in Stroud Millets. Quinn who served me had excellent product knowledge and was very happy to help.
25. November 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Great service at Stroud Millets
Served by Ben - great knowledge and customer service. I bought the recommended product (walking boots).
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Quality service.
Got served by a young man named Dee, very astute, and helpful. He was showing me through the headtorch collection, spoke of things I didn't even know about...Lumens value was it?
Anyway, he directed me to what I needed, and was most considerate. Thanks Dee.
I'll have to return, and also ask Ben more about that slick watch of his.
27. November 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
I came in with questions and left with…
I came in with questions and left with answers. An excellent team ready to help from the minute I entered the store. Cannot recommend this branch of millets more. A fantastic shopping experience!
25. November 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Staff were very helpful and friendly.
Staff were very helpful and friendly.
23. November 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great service from Dee
Great service from Dee. Just needed some new walking shoes. Tried a couple of different pairs on and in different sizes. Satisfied with purchase.
16. November 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Cannot praise Ben at millet's in stroud…
Cannot praise Ben at millet's in stroud highly enough. He was informative - preemptive of needs and a pleasure to have been helped by.
He recognised my officially recognised membership clubs to get a discount. Plus the Black Friday deal
Would recommend Millets in stroud. Highly professional.
9. November 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Antwort von Millets - Stroud
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Problem with boots
I had a problem with my boots not being waterproof when they should be. Following an earlier visit and given advice on how to reproof my boots, they still leaked. Ben was very understanding of the problem and offered a replacement pair of boots. I was very impressed with the way he ensured I was happy with this outcome, which I am.
6. November 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Excellent customer service by Oliver at…
Excellent customer service by Oliver at your Stroud store. Most attentive and very polite. A real asset to your company-thank you!
29. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great service
Fantastic service today from Dee. They helped me choose walking boots and changed the lacing of the boots to support my feet. Couldn't have had better service, thank you.
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
The staff were really helpful
The staff were really helpful and found me just what I wanted
30. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Millets - Stroud
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
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