Purchased a Gazebo for an outdoor event and was concerned that it was not going to arrive at the store in time. Nick at the Newquay store was very helpful and promised to ring me as soon as it arrived... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent staff and choice. Unlike online, happy to show you the products and use their knowledge and understanding to get the right piece of kit for what I needed. Really friendly and with a ‘Sco... Mehr ansehen
Unternehmen hat geantwortet
Grace/Stacey engaged with my family really well and was genuinely interested in talking to us. She dealt with the transaction in a very professional manner and was responsive to all our requirem... Mehr ansehen
Unternehmen hat geantwortet
I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Outdoor-Kleidung und ‑Ausrüstung
- Aktivbekleidungsgeschäft
- Taschen- und Gepäckfachgeschäft
- Campingausrüster
Über Millets - Newquay
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktinformationen
12-14 Bank Street, TR7 1JF, Newquay, Vereinigtes Königreich
- 01637 808971
4,9
Hervorragend
770 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Order not ready to collect when stated
15. Juni 2026
Antwort von Millets - Newquay
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Popped in today to get some camping…
Popped in today to get some camping bits. Was greeted and helped by Grace and Matt, who were very friendly and advised me on the best items to get. Great shopping experience in a very tidy, well laid out store.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Attentive and courteous staff
Attentive and courteous staff, all good.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Excellent customer service
Great team at working at Millets Newquay, knowledgeable, always helpful, friendly and give excellent customer service.
Wish all Millets stores had staff like these guys.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Thanks to Grace
Thanks to Grace, I quickly found just what I wanted.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
A good store with friendly staff.
Ordered sandals online and delivered to store with no issues
1. Juni 2026
Antwort von Millets - Newquay
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Great service from Newquay Millets…
We have been visiting Newquay Millets regularly over the last few weeks to finalise a purchase of walking boots.
All staff have been professional, courteous & informative.
Today we made our purchase, assisted by the very knowledgeable Rob.
Such a great service from our local High Street. Far better than purchasing on line.
Use it or lose it!
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Super friendly and helpful staff
Super friendly and helpful staff. As a visually impaired person, Adrian was so helpful. Thank you! :)
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Many thanks to Rob who helped me find a…
Many thanks to Rob who helped me find a comfortable pair of walking boots - even if they weren’t the ones he recommended.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Visited Millets Newquay yesterday
Visited Millets Newquay yesterday. We were served by Adrian. He was extremely helpful and friendly. A great experience the personal touch. Thank you.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Rob at the Newquay branch made the…
Rob at the Newquay branch made the experience great because he was attentive, polite, courteous and informative about the product. Rob went above and beyond to meet my needs he was excellent. Well done Rob I will be back soon. Many Thanks
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Store has great prices with great customer support.
Store has great prices and Rob was extremely helpful will giving constructive and clear advice. Nothing was too much trouble when trying new clothing.
Rob gave great customer support and service. Highly recommend.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Choosing waterproof walking shoes
Rob was very helpful when we were choosing waterproof walking shoes. He went out of his way to give good advice and was very polite and patient. We both bought the right shoes for us and were very satisfied with our purchase.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Antwort von Millets - Newquay
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Excellent service
Excellent service, really friendly, know their stuff, really love my new Merrell's. Will definitely buy from there again. Thanks
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Click and collect service very…
Click and collect service very efficient and convenient as I was on holiday and could collect from their branch of Millets. Very helpful staff
18. April 2026
Antwort von Millets - Newquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great shoes and outdoor equipment for a good price
Nick was very helpful when I was on the search for walking shoes. Nick was patient, knowledgeable and attentive to my shoe needs.
They have a lot of variety in this shop, not just shoes but clothes and basic outdoor equipment.
Very helpful- thanks so much!
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent customer service
We've been in this store a few times now to get equipment for my children who are in the cadets.
The staff are always incredibly helpful, friendly and take and interest in their squadron and the events they are going to.
It's a pleasure to shop here and despite it not being our local store, we are happy to travel from Helston.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Antwort von Millets - Newquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Matt and Adrian were very helpful!
Matt and Adrian were very helpful in assisting me on buying what I needed, very informative and friendly. Strongly recommend!
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Millets - Newquay
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
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