Millets - Louth Bewertungen 1.134

TrustScore 5 von 5

5,0

78 East Gate, LN11 9PG Louth, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife. There we met Ian, your sales assistant. The... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered item into store to pick up, I was unaware that I had exceeded the time limit to pick up and then also noted that whole amount had been automatically refunded. I immediately rang the store an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

George was really helpful and understanding of my needs for a pair of walking shoes (not boots). Excellent knowledge of products, useful information and had plenty of patience. Reminded me of Veteran... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster

Über Millets - Louth

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 78 East Gate, LN11 9PG, Louth, Vereinigtes Königreich

  • 01507 308711

5,0

Hervorragend

TrustScore 5 von 5

1134 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 5 von 5 Sternen

We came over to UK to visit family from…

We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife.
There we met Ian, your sales assistant. There is no way we could praise him more highly. He was attentive and helpful, without being in any way pushy. He immediately gained our trust and confidence and his product knowledge, particularly in relation to hiking sticks was excellent. We ended up buying two coats plus the hiking sticks for my wife. He was frankly excellent and fully deserving of our praise, an absolute credit and positive asset to your company
regards Stephen and Sheila Craft

8. Juni 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly staff (served by Kelly)

Friendly staff (served by Kelly)
Dog friendly store
Competitive prices
Good stock selection

8. Juni 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly and helpful staff at Louth

Tom and another lady at the Louth store were very friendly and helpful.

8. Juni 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great and friendly service!!

Great and friendly service!!

8. Juni 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful staff

We arrived just before the shop was closing and George was very helpful for getting everything we needed for Duke of Edinburgh.

6. Juni 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great friendly service from George Nice…

Great friendly service from George Nice clean store with a good choice of boots.

31. Mai 2026
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Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I ordered item into store to pick up

I ordered item into store to pick up, I was unaware that I had exceeded the time limit to pick up and then also noted that whole amount had been automatically refunded. I immediately rang the store and was informed that they still had the item there. Subsequently went to collect and pay for purchase, was informed by staff member that she had actually tried to contact me by phone earlier in the week to say that there was a time limit for pick up, unfortunately I did not answer at that time. I have dealt with this lady before in store and she us always extremely helpful and very efficient.

13. Mai 2026
Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I paid two visits to this store in May

I paid two visits to this store in May. The young gentleman there was very helpful. So I went back and bought my lovely rucksack. A lovely lady called Kelly served me, and gave me 10/10 customer service. She was extremely helpful, friendly and patient with my queries

15. Mai 2026
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Antwort von Millets - Louth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service.

Excellent service from a very helpful and friendly staff member (Tracy). Many thanks.

20. Mai 2026
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Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Well done Team Louth at Millets!

The staff in Millets, Louth are always SO helpful and patient. I usually find what I want in the Louth shop and the staff are willing to step forward to help, without being pushy. Thank you Team Louth! George was the assistant who served us (me and my daughter) and he was particularly patient!

15. Mai 2026
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Antwort von Millets - Louth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service and understanding about…

Great service and understanding about the product plus personal experience

19. Mai 2026
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Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service from Millets ..can I…

Excellent service from Millets ..can I mention the manager of Louth Branch in Lincolnshire her customer service was 100% for us ..Thank You Kelly keep up the good work 👏

11. Mai 2026
Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

George

George, was super efficient and knowledgeable when advising me on walking boots

16. Mai 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Millets Louth excellent service and products

George was really helpful and understanding of my needs for a pair of walking shoes (not boots). Excellent knowledge of products, useful information and had plenty of patience. Reminded me of Veterans Discount at the till - thank you!
The walking shoes are perfect and very comfortable. Highly recommend visiting this store.

9. Mai 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Millets of Louth

Hi, went to the shop in Louth had everything I needed for a holiday that includes light walking. Staff advised and very helpful. Prices competitive , Will go again
Cheers Millets of Louth

15. Mai 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff

I received all the help I needed from Kelly to chose just the right walking boots for fit and comfort along with advise on testing them in the house to make sure they were comfortable.
This is the strength of the high Street shop. So far I'm very pleased with my purchase today

14. Mai 2026
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Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

George couldn't of been more helpful

George couldn't of been more helpful. We visited the day before we made our purchase and his help prompted us to return. Great service. 👍

4. Mai 2026
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Millets - Louth-Logo

Antwort von Millets - Louth

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Very friendly and knowledgeable staff…

Very friendly and knowledgeable staff members who helped us to find everything we needed, particular thanks to George.

9. Mai 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent Customer Service from George

I had a great experience at Millets in Louth thanks to George. He was really helpful, took the time to explain the products properly, and made sure I understood the different options available. Excellent customer service and very knowledgeable. I would definitely recommend Millets in Louth.

9. Mai 2026
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Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff and knowledgeable about products. Served by Kelly

6. Mai 2026
Bewertung ohne vorherige Einladung
Millets - Louth-Logo

Antwort von Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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