Millets - Fareham Bewertungen 

617
TrustScore 5 von 5

4,8

80/82 Osborne Mall, PO16 0PW Fareham, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy to order on line. Rain jacket to replace one which was lost. Easy to pick up in Fareham. Very pleasant service i shop. Jacket looks fine but we've had no rain!

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Great service from Millets as usual Sadly sandals ordered were much smaller than the advertised size so had to return item

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster

Über Millets - Fareham

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 80/82 Osborne Mall, PO16 0PW, Fareham, Vereinigtes Königreich

  • 01329 553088

4,8

Hervorragend

TrustScore 5 von 5

617 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(617)

5.130 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Megan was great

Megan was great. She was very patient while I chose my new boots, answered all my questions. She was very helpful about future care of them.

9. November 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I spoken to Connor about getting airbed…

I spoken to Connor about getting airbed and knowledgeable as he was I decided to reserve it. Megan greeted me in store whilst Gemma went looking for my bed.

Very friendly place with good vibes.

10. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 1 von 5 Sternen

Update from Dirk

Update from Dirk.
Was told to email someone called James who said they would discuss the complaint with but unfortunately James sis not even have the decency to acknowledge my email, why he asked me to email him is beyond me. If this is what they’re customer service is like, you can see why the staff are way they are. Rude and very unhelpful.

25. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Millets - Fareham

Hi Drik,

Thank you for taking the time to leave a review.

I am sorry to hear that our level of service has not met your expectations on this occasion.

If you would like to discuss this further please contact us at onlinereviews@millets.co.uk quoting your review reference as the subject and provide the store address, date and time visited the store, staff name or description, and purchase receipt. details of your complaint, your name and contact details, so we can assist you further.


Regards,
Faiza
Millets Online Reviews Team.

Bewertet mit 5 von 5 Sternen

Friendly and Knowledgeable!

We were welcomed into the store by Megan and her lovely smile. We came in to buy a pair of outdoor boots and was helpfully served by Megan with a lot of helpful input from Lauren who was extremely knowledgeable (I had observed her with a previous customer and she clearly knows her stuff). I have “needy feet” so her experience and product knowledge was welcomed. We ended up buying a pair and was given much advise on how to wear in the boots and we were then served by Connor at the checkout who was equally friendly and helpful. This, sadly, is a rarity so I feel that a positive and well deserved review is absolutely necessary. Thank you team at Millets 😊

5. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent customer care by the Fareham…

Excellent customer care by the Fareham Millets team Lauren and the Eastleigh team George who sourced the correct size walking boots and held them for me. Superb attention to detail and very helpful advice.
Thank you Millets I have been a customer for many years and will continue to buy my walking boots from Millets.

3. November 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great job from the Fareham team

Great job from the Fareham team! Needed to wash and reproof a down parka so I wasn't sure if I needed down wash or waterproof wash but they pointed me in the right direction and made sure I got what I needed!

28. Oktober 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent help in store today

Excellent help in store today. Craig was helpful and knowledgable on the products viewed. No push to sell and offered alternative on their website. Recommend a visit.

25. Oktober 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I felt I was very well looked after All…

I felt I was very well looked after All the staff were pleasant and helpful (I changed my mind several times regarding the size trainers) I wanted and this was handled very efficiently I was particularly impressed with the staff level of knowledge about each item I was buying and it seemed they went over and above the customer service required Excellent shopping experience; thank you

16. Oktober 2023
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Antwort von Millets - Fareham

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Good prices

Good prices , good service.

13. Oktober 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Super service in every way

Super service in every way. Very happy customer

12. Oktober 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service

Megan is an excellent sales assistant. She was enthusiastic energetic and genuine. The store did not stock one item I wanted and she worked hard online to try to source one then recommended other stores I might try. This is great customer service.

3. Oktober 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

My three criteria are

My three criteria are: did I get what I wanted, at a reasonable price without any up selling. Yes to all three and chap who helped with the shoes (Owen) was very pleasant and polite too.

30. September 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent prompt service from Tela

15. September 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

If you love the outside

If you love the outside, this place to get all gear, camping, walking, travel, clothing etc , just bought clothes from Fareham branch, Lauren was friendly and helpful.21

21. September 2023
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Millets - Fareham-Logo

Antwort von Millets - Fareham

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service

Very helpful guy in store today.
Great to have good customer service 👍🏻

19. September 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Good service

The manager,Lauren served me. She was politeness itself ,friendly and was able to provide me with exactly what I wanted/ needed

18. September 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Bewertet mit 4 von 5 Sternen

Helpful staff but small store

Friendly, helpful staff. But sadly the store was too small for what I needed (camping equipment) and the change from summer to winter stock meant I had to order online if I wanted what they had online. No option to order and pick up which is a shame. Still bought a few things at good prices.

17. September 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Good Afternoon

Thanks for the positive review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
Millets Online Review Team.

Bewertet mit 5 von 5 Sternen

Staff are very knowledgeable and…

Staff are very knowledgeable and helpful. We received great help to choose the correct equipment, furthermore provided ample advice on anything they didn't have in stock.

16. September 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

What shopping should be like

Went into Fareham branch on the offchance seeking some trousers. Shop was clean and tidy and the two assistants, Tela and Megan, friendly and helpful. It appeared that they were glad to be there, which makes such a pleasant change from many establishments. Happy with my purchase and with the experience.

12. September 2023
Bewertung ohne vorherige Einladung
Millets - Fareham-Logo

Antwort von Millets - Fareham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

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