Millets - Eastbourne Bewertungen 

904
TrustScore 5 von 5

4,9

146/148 Terminus Road, BN21 3AN Eeastbourne, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Unable to make a warranty return on some leaking boots because the shop in Eastbourne has closed down. The online Portal does not include any information about warranties or returns outside the in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Eastbourne Branch Mon 16SEP24 15:06 In Store Receipt: 00300-2-86709 Kiosk Ref: 360130925 For Delivery Receipt: Order Number: 360130925 Assistant Henry Mason :- Henry helped by explaining the i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Alison was amazing today with my son, she made great recommendations. She let us take our time in trying on the shoes and she gave lots of explanations for each types of boot/shoe. Very patient, kind... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having severe osteoarthritis in my big toe joints I needed to replace my walking boots with something wider fitting and more comfortable to walk my dog in the forest. Lauren was so helpful and pat... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster

Über Millets - Eastbourne

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 146/148 Terminus Road, BN21 3AN, Eeastbourne, Vereinigtes Königreich

  • 01323 409340

4,9

Hervorragend

TrustScore 5 von 5

904 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(904)

5.532 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Eastbourne Great Customer Service

I walked into the Eastbourne Store at about 2.20 pm on January 22 nd and was greeted by Jason who could not have been more helpful. He sourced the Walking Boots I required from the storeroom and was knowledgeable and understanding of the nature of my requirements. He was a welcoming,professional and pleasant example of good customer services. Thank you.

22. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful worker Phil

I went in to buy a big bag for travelling and Phil offered assistance on which bag was best for value and suits my needs. Phil gave me great advice on how to use the bags functions effectively when I'm carrying a lot of weight so I can get the most out of wearing it comfortably for long periods of time.

20. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hugh was very helpful and friendly…

Hugh was very helpful and friendly while serving me to check the fit of the walking boots I was buying, and making sure they were satisfactory, and in advising on the shoe care products. Thank you very much 😊

18. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent knowledge and A1 Customer Service

Phil, with his extensive knowledge of footwear and shoes, was particularly impressive. I wouldn’t have considered buying if he weren’t there. Alison was fantastic; she helped me measure my feet. It felt like I was transported back to the 1980s at Clarks. I highly recommend these two.

18. Januar 2025
Bewertet mit 5 von 5 Sternen

Fantastic team

I can not praise the staff enough at this branch. In particular Phil.
He was so helpfull kitting me out with walking boots ahead of my trip to scotland. I dint feel pressured or rushed.
To the point i said im going to have a shop round and have a think. He said "no problem at all"

That means alot to me. So i did return and was met with his smile and helpfulness. Brilliant asset to the team and staff.

I went in wanting walking boots.

I left with boots,socks and a cleaning kit.

4. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

Thank you Phil for your time expertise and paitence with my husband. He has found it very difficult to get shoes and boots to fit. So few establishments actually measure your feet but Phil did and checked the fitting. He is a credit to Millets, thank you Phil!"

31. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb customer service from Phil

I bought walking boots at Millets Eastbourne today. I was so impressed by the personal service I received. Phil’s knowledge and experience was superb. He spent as much time as I needed to choose from several styles that he recommended according to my size and activity. I left the shop supremely confident I had boots to last me for the rest of my walking years. Thankyou

6. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Henry my Hero

This is not a review for a purchase , but more like a helpful hero! Henry came to me aid today, a Maybugs employee, apprehending a shop lifter that had left the premises. I took it upon myself to go after her and try to take her back to the shop, to give back what she had stolen! Of course she wasn’t having any of it and we got into a bit of a scuffle. Henry was passing by and jumped to my aid, with lots of other passers by, who of course just watched on. He assisted me in getting the Maybugs stock back to the shop, but the most important thing was his kindness in helping, both of us really could have risked our lives, but he didn’t think of that, he helped me. I might add I’m a 60 year old women and he is a very young man. I have a 20 year old son and I would be so proud to think that he too would have stepped in to help. So you as a company should be proud, also his parents, more so Henry himself. What ever it is you plan to do with your life I wish you all the best and let it be said, anything is possible and thank you again.

4. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic

Phil was extremely knowledgeable and patient in helping me find a new backpack. A genuine person who wasn’t just interested in trying to sell you something.

21. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Eastbourne-Logo

Antwort von Millets - Eastbourne

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Really attentive and lots of help

Really attentive and lots of help. Very friendly

31. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Eastbourne-Logo

Antwort von Millets - Eastbourne

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

As always amazing!

As always the customer service was brilliant! All staff helped with all our needs and were very helpful. Always lovely to see Phil as well :) Thanks, Kayleigh and Ash

30. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Eastbourne-Logo

Antwort von Millets - Eastbourne

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Phil served me today in millets great…

Phil served me today in millets great customer care I wanted a pair of walking boots I was fed up of buying rubbish he measured my feet that does not happen any more and then I tried on several boots he was checking all the time then we got the right ones great light comfortable and also showed me how to do them up the correct way . I wish more shop had a Phil thankyou so much .

28. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Eastbourne-Logo

Antwort von Millets - Eastbourne

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Walking/hiking footwear

I came into the store looking for good walking boots as I am doing the London to Brighton ultra challenge in may 2025.

I asked a member of staff for help and advice his name was Phil.

He not only checked my correct measurements for size and width he also help me pick out a few different ones to try on explained the correct way to lace them up and how to wear them in to make sure they are the right ones after purchase.

He recommended the correct socks to wear for thr time of year and all about how to clean them correctly.

I was and am very happy with my purchase.

If anyone needs any help and for the right advise then the staff will be more than happy to help but if you get the chance ask for phil he is a true gentleman and a credit to millets.

28. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Eastbourne-Logo

Antwort von Millets - Eastbourne

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

A very satisfied customer .

We were very impressed with his knowledge and his helpfulness and excellent member of staff who should go far.Henry was an excellent to all your staff.

26. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Eastbourne-Logo

Antwort von Millets - Eastbourne

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Rushed hiking shoe shop

Came in to buy some walking shoes and was in a crazy rush ,Phil helped me find a perfect pair and made sure they fitted well and were comfortable for my planned hiking trip. Couldnt recommend him more! Thank you!!!

21. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Eastbourne-Logo

Antwort von Millets - Eastbourne

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I was served today by Henry

I was served today by Henry. Having walked into the shop in a terrible fluster having not brought one Christmas present, I presented him with some ideas as to what I needed for a family member.
He spent time listening and understanding what my family member needed and in the most kindest way helped calm my Christmas shopping nerves and guided me around the store showing me wonderful solutions to my woes.
Henry you are an utter life saver! If only every shop had a Henry like that. Worth his weight in pure gold. Merry Christmas one and all.

21. Dezember 2024
Bewertung ohne vorherige Einladung
Millets - Eastbourne-Logo

Antwort von Millets - Eastbourne

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

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