Broken promises, zero accountability, months of stalling
I’m sharing this as a warning based on my direct experience with Joe Miles and his team.
From the start, I was told Miles Brands would operate my Amazon store end-to-end. Instead, my Amazon accounts ended up shut down, and the most basic, reasonable question I asked was never answered: “What actions has your staff taken, if any, to get my account reinstated with Amazon?”
For six months, the response pattern was the same: “I’m checking with the team,” “I’m looking into it,” or “I’m waiting to hear back.” No concrete steps. No timeline. No summary of actions taken. Just endless deflection and delay.
When it came time to resolve things financially, I tried to end this professionally and repeatedly gave opportunities to settle. A signed settlement agreement was executed with a clear payment schedule and enforcement terms, and not a single payment was made. Every deadline came and went. Communication would disappear for long stretches, then resume only after the fact with new excuses and requests for more time.
This wasn’t just inconvenient, it was exhausting and costly. I lost time, money, and peace of mind chasing basic accountability that never came.
In my opinion, this operation is built on stalling and empty reassurance rather than performance and follow-through. If you value transparency, action, and honoring agreements, I strongly recommend you look elsewhere.







