I can’t say enough lovely things about Mik & Me! ❤️ I ordered my daughter’s bridesmaid dress from the UK and was absolutely delighted when it arrived. The quality is incredible - beautifully made... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Couldn’t decide which dress to buy and Mik and Me went above and beyond to help decide which dress would be perfect for my daughter. I ended up choosing the Celeste dress in ivory and was ecstatic onc... Mehr ansehen
The most gorgeous clothes that are made with the highest quality materials and craftsmanship. I have bought a couple of pieces for my daughter for special events and they travel well. We’ll keep retur... Mehr ansehen
UPDATE- updating my rating from 1 to 4. As after writing the review, the store owner responded themselves and followed up promptly, ensuring the items was delivered in time for the event. OR... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We're a woman owned business dedicated to crafting beautiful children's garments and more importantly, building brighter futures. We partner with talented female dressmakers around the world, providing them with fair wages, safe working conditions, and the opportunity to use their incredible skills to support themselves and their families. Every piece you own from us tells a story of empowerment, global connection, and the artistry of women. So much love Ozge 🩷
Kontaktinformationen
Australien
- www.mikandme.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
thank you
Yesterday my 3 year old daughter wore a beautiful dress for my brother's engagement she was just beautiful like a princess,she loved her dress. Thank you very much to the mikandme family, I am really happy to have chosen you.
The perfect flower girl dresses
We bought flower girl dresses and they were perfect!! Very good quality and looked much more expensive than what we paid. Excellent customer service too which was a bonus. I had a question about the sizing and the response was prompt and very helpful.
Absolutely stunning dress that we will…
Absolutely stunning dress that we will cherish for years to come. The quality of the dress is fabulous! And the customer service was spot on! Highly recommend!
Hands down the most beautiful and best…
Hands down the most beautiful and best quality dress my daughter owns. You absolutely get what you pay for and will become and heirloom piece in our family.
Beautiful Dresses and Outstanding Service
I absolutely love Mik and Me! Every dress we've received has been beautifully made, with incredible attention to detail and top-quality fabric. The designs are elegant, unique, and perfect for special occasions. On top of that, their customer service is warm, friendly, and always helpful. It's clear they truly care about their customers. Highly recommend to anyone looking for gorgeous, high-quality dresses
I’ve purchased around 3 dresses from…
I’ve purchased around 3 dresses from here, I’m based in the uk and the shipping time was incredible. Even beforehand whilst still browsing I messaged the wonderful lady for help on sizing advice and she was great and super fast. When each of my daughters dresses arrived they were absolutely stunning and looking just as displayed on the website so I was over the moon! Have recommended this company to numerous people!
Love Mik and Me!
Absolutely love Mik and Me, I had their dresses saved when I knew I was expecting a girl during my pregnancy! Got her the butterfly dress and she received so many compliments. Already got my eyes on another one for her 2nd birthday, can’t wait!
I ordered with Mikandme on Instagram…
I ordered with Mikandme on Instagram and the frock came in a timely manner and was beautiful. My daughter loved it for her birthday and we got so many compliments on it.
Amazing dress and customer service
Needed a dress for my daughter for her aunty’s wedding and came across Mik and me. Where do i begin!? Amazing customer service, got the Sophia dress and the quality was amazing, such a beautiful dress. My daughter got compliments the whole night. Will definitely order from again.
Beautiful dresses!!
Absolutely beautiful flower girl dresses!! So many compliments on them and the quality was worth the price
Amazing dresses
Every year I wait for my girl birthday so I can choose her dress from Mik&me, their dresses are amazing with high quality material and very fast shipping. Now I can’t wait to receive my new order, my little will be a flowergirl and I’m sure the white dress I ordered will be Incredible!
Perfect
Perfect , beautiful dresses .
Thank you so much
Just PERFECT!!!
Milanese team went above and beyond to deliver a gorgeous dress for my daughter to wear for my brothers wedding. They were even having a sale at the time I purchased the dress so the price for a handmade dress was just unbelievable!! It came right on time according to the shipping times listed on their website. I even checked in with them via email and they were very prompt in their response. Overall, I highly recommend purchasing from this wonderful brand!!
Mikandme are honestly so beautiful
Mikandme are honestly so beautiful, the product and the fast shipping absolutely amazing.
Mikandme dress for my daughter was the perfect piece for our wedding day. Sizing was true to size and the quality hands down stunning. Will be buying more in the near future
Amazing customer service
I’ve had the best experience with this brand. I literally needed a flower girl dress for an event the following day. The owner responded straight away via instagram DM which I was super surprised about! She worked with me on sizing and last minute got the dress I needed ironed and ready to be picked up by UBER and delivered to me. I can’t recommend them enough! Will definitely buy from them again.
The dresses were a DREAM!
The dresses were a DREAM!! The quality was so good and my girls received so many compliments! 😍
I also had zero problems with the shipping and the dresses arrived even earlier than expected! (I live in Saudi)
Thank you so much and will definitely order again! 😍
One of the best online shopping…
One of the best online shopping experiences I’ve ever had! I wanted to customise the colour of a dress, and the team at Mik and Me were incredibly prompt and helpful in organising a custom piece for my daughter. Shipping was fast, and the quality of the dress is absolutely unbeatable. I truly couldn’t fault them—highly recommended!
High quality dresses
Unreliable for special occasions & no customer service
I ordered a dress on Jan 30th and during this period, it was a 10 day processing period, plus 12 business days to ship to Canada. It ended up being a total of 30 business days when it arrived on March 13, missing my daughter's 1st birthday party and resulted in postponing the cake smash twice. Plus really terrible customer service where they promised to refund me, but I had to follow up many times and they never resolved it.
I followed up by email on Feb 5 and 13, and also commented on IG and sent them a DM since I didn't hear back. On the 14th, they let me know about the 10 processing days (which wasn't super clear on the site at the time) but I thought it was okay since I had ordered ahead of time and they said it should arrive about a week from that email.
I followed up on Feb 19, 25, and March 5 because they did not respond to my emails. She finally responded to my March 5 email saying it might've been lost in transit and would refund me as soon as they found out information from their shipper. I had noted that I had passed my Cake Smash dates and the birthday party was that weekend... so she said if the event date passed and the dress didn't arrive, they would arrange a return label and full refund, along with a GC to apologize for the inconvenience.
It sounded nice, so I responded that was great... but then I had to follow up again on March 13. Their response was a few hours after my email, and said that 'customers/courier company delays are completely out of our control' and that the courier was finally out for delivery in my country and they would submit a complaint to them.
I received the package that day, and emailed them back on March 14. I wanted to just ship the dress back and get my refund because all the events had passed. What use do I have with an expensive baby dress at that point? They responded yes, you can return it -- here's the address to send it to.
On March 17, I followed up and asked if they were covering the return as they had promised. They responded within an hour that "they will ask the boss to arrange a prepaid label and will get back to you within 2 days" because "they need to figure out how international return labels work". I responded the next day to say that's great. Looking forward to it.
Followed up March 24, April 3 and April 8.
In total, 13 emails and follow ups from me (plus two attempts on their Instagram), and 5 responses back from them. They lied about resolving this on their end and I wasted so much time and emotional effort trying to get a dress for my litte one's birthday.
Given their dresses are for special occasions, I wish I had seen reviews about their unreliability so hope others can learn from this experience. Shipping issues happen, but the poor customer service is within their control. Try a different dress shop -- I had a great experience with a similar shop from Australia and no issues there.

Antwort von Mik & Me
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