Mightyape Bewertungen 

203
•
TrustScore 1 von 5

1,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Have been a loyal Mighty Ape customer for years and a Primate subscriber. Went to place an order and shipping us suddenly $50 where it used to be free for Primates. There was a mix in there from cards... Mehr ansehen

Bewertet mit 1 von 5 Sternen

websites slow cant even contact customer service or view my recent orders to cancel an order ive been waiting 3 months for. doesn't matter if you have primate anymore because anything slightly large y... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I will never use Mighty Ape again. Delivery was slow, they did not honour their return policy- item was returned immediately and in pristine condition , verified by photos and yet they would not refu... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I have used Mighty Ape multiple times over the years and found them especially good for last minute fast deliveries but lately every order has been a nightmare. Product delivery dates vary, I can't us... Mehr ansehen

Unternehmensdetails

  1. Buchhandlung
  2. auch in
  3. Computerspieleladen
  4. Fachhandel für Küchenbedarf
  5. Geschäft für Computerzubehör
  6. Hobbygeschäft
  7. Kinderladen
  8. Möbelgeschäft
  9. Spielwarengeschäft
  10. Videothek

Informationen, die aus verschiedenen externen Quellen stammen

Australia's coolest online store. We have hundreds of thousands of product in-stock, including: Games, Books, DVDs, Toys and more. Get fast shipping all over Australia!


Kontaktinformationen

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Ungenügend

TrustScore 1 von 5

203 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Alle Bewertungen

(203)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service

Ordered a DVD on-line - mid afternoon. In less than 24 hours, my DVD had arrived. Exactly what I ordered & with-in the time frame that I was advised. Excellent job Mighty Ape

23. März 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't bother

Would never order from this company again, had to cancel, gave them ample time, they didn't respond and sent anyway then told me I could return for a refund. Spent over $13 on postage only to be told I had store credit (for the item only - which cost $12) completely useless customer service, rip off now they have both the money AND the item to resell.

I will never shop with them again and I will discourage others to do so.

10. November 2016
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Hi there - I'm really sorry to hear about your experience :( We're keen to look into this and make it right for you! If you send me your order number by email I'll get back to you dylan.bland@mightyape.co.nz

Bewertet mit 1 von 5 Sternen

Careful with your details!

Ordered a Kindle via their web site. All fine.
Then received a call from the company to say they wish to confirm my address. Fine. They then ask me to confirm my card details? This sounds like a scam? How do i know who is calling me and asking for my credit card details. I ask them why they need the info again, is there a problem with my card.? No problem they would just like to know my card details again!?? Emm this must be a scam?

Apparently it is not a scam this is how they do business. Visa has warned me that I should not give my card details unless it is via their secure payment system other wise I would not be covered.

In the end I gave up and took my custom elsewhere...be warned and be careful.

7. August 2016
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Hi Joe - thanks for your feedback and I'm sorry we were unable to process your order. We do often confirm card and address details over the phone with customers before proceeding with their order. I can understand this is frustrating - and if you wish to place future orders on the site please drop me an email on dylan.bland@mightyape.co.nz and I'll see what I can do. Thanks :)

Bewertet mit 2 von 5 Sternen

Incompetent.

I will start by saying I had ordered once prior to the order this review is about, and had no problems at all (Although it is worth mentioning I ordered Day One edition of a game, and received the Ten Year anniversary edition instead, though I was not fussed).

My most recent experience, however, was dire. It started with a supply problem, and lead to a while goose chase. The left hand didn't know what the right hand was doing, and I was being chased for money I had paid for more than a week after having paid it. I was palmed off to multiple different customer service staff, who told me conflicting information with payments. I was going to cancel the order the day it was shipped - fortunately for them. That was still almost 2 weeks after paying for an in stock item.

tl;dr I would struggle to order from Mighty Ape again. Very disappointed.

9. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfection.

I don't look at the time of delivery because I become really inpatient. It came to me in perfect condition, perfectly packaged and from a website that was a complete utter mystery to me. Well done Mighty Ape, I didn't have to struggle to sign up for Amazon to get an American product.

7. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They can't even cancel an order.

Made a mistake and accidently ordered something that I didn't want. Thought that, when I got the Email saying that my order would "not be processed or shipped until it has been reviewed by our support staff.", that that would be the end of it and everything would be fine.

Now Please keep in mind I placed the order at about 7:28ish PM and the cancellation request was acknowledged at about 7:35 PM same night. (This is important to note here as it shows just how bad Mighty Ape was with me).

Next day after I get home from work I checked my email to see if they confirmed my order was cancelled. Instead what I got was an email saying "Unfortunately this order has already shipped from our warehouse and is on its way to you." WITHOUT any email confirming the order had been shipped between 7:28 PM and 7:35 PM. Instead, I got an email at roughly 2 in the afternoon that stated that my order had finally been shipped. AFTER I HAD BEEN TOLD IT HAD ALREADY BEEN SHIPPED.

In all, there exists no words within all human languages that can accurately express how upset and unhappy I am with Mighty Ape and it's Support staff.

6. Juni 2016
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Hi there - I'm really sorry to hear about your experience :( We're keen to look into this and make it right for you! If you send me your order number by email I'll get back to you dylan.bland@mightyape.co.nz

Bewertet mit 5 von 5 Sternen

Excellent serivce

I have never purchased anything from Mighty Ape before, but when looking for new headphones their name came up on the shopping google search with the product I was looking at. Used the live chat service which was really good. Customer service person there very prompt with responses. I asked whether they could do a better price on the headphone. Which they can if you ask for a review and assume if you can give another suppliers price for them to match. Anyway they actually directed me to another similar item which was cheaper which is what I ended up buying. Same model, but it was branded to be used for PS4 , but could be used for PC which was what I was after. Now in actual fact the Ps4 version retails for more than the multi platform one I was looking at, but Mighty Ape had it at 119%discount. You cant knock that.

They rang me to confim my mailing address yesterday morning and they shipped that day. The item arrived just now at 11.30am . From NZ to AUS. Amazing.

Top marks Mighty Ape your staff are friendly and top notch. Also in the package was another $10 off on a next pruchase. Headphone box undamaged arrived through dhl. Didnt want to wait so paid the little extra for fast delivery. $17 Aus for express postage is cheap.

I highly recommend giving Mighty Ape a go when purchasing items on line.

2. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely happy with the site

I am very happy with the overall performance. Great prices, Fast delivery and worthwhile products. Whilst having issues with other sites I haven't had an issue with Mighty Ape and will continue to use them in the future and highly recommend them.

31. Mai 2016
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great Service

Got my preorder 1 day after the release, great price and great customer service, however the poster I got was slightly damaged (probably just the postage guys)

26. Mai 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great

Mightyape has been the best for service and professionalism in answering questions and having your order delivered. Thank you all for the good service,

25. Mai 2016
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Pre order

I preordered over watch, expecting the game to arrive on the day or day after the game was released instead I won't be receiving the game until 5 days after the game was released(I know this because of postal tracking)
Not happy.

25. Mai 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy with Mightyape 2016.

I love being able to order gifts for my granddaughter who is an American Australian! Then just paying the nominal "local" postal rate and her receiving the product(s) within a few days.

I just recommended Mightyape to my sister in Texas, USA so she can get things for this amazing granddaughter of mine.

THANKS

22. Mai 2016
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Thank you for your review and for recommending us! :)

Bewertet mit 5 von 5 Sternen

I'm pleased with Mighty Ape.

My order arrived on time and was well packed. I appreciated being told where my order was in the pipeline.

11. Mai 2016
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

That's great to hear, thank you for your feedback :)

Bewertet mit 5 von 5 Sternen

Magpie!

Very happy with price & quality,Thankyou.
Hassle free dealing,& prompt delivery,highly recommend 😊

6. Mai 2016
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

You're welcome Wendy, thank you for your review

Bewertet mit 5 von 5 Sternen

Great service

Mighty ape have been awesome with there prices, services and shipping. Highly recommended them and will be using ongoing.

6. Mai 2016
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

That's great to hear Jason :) Thank you!

Bewertet mit 5 von 5 Sternen

Great service

Easy to order. Very good price. Delivered on time as promised.

5. Mai 2016
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

We appreciate your review Sydney :)

Bewertet mit 2 von 5 Sternen

Delivery expectations

Paying for premium DLD delivery and then getting standard delivery is very disapppointing

4. Mai 2016
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Hey Cameron,

I'm so sorry to hear this :(

It sounds a little odd - as express delivery should only be available in the checkout, if it's available to your address.

If you would like us to look into this for you, please send my colleague an email at Mikey.kermode@mightyape.co.nz

We'll do all we can to get this resolved as soon as possible.

My apologies again for the inconvenience and disappointment caused.

Kind regards,
Isaac.

Bewertet mit 5 von 5 Sternen

2nd time buyer, Great service

I have returned to mighty ape as a second time buyer for their great selection and range of boardgames, low prices (seriously I looked all over the Internet), shipping is fast and cheap (no additional postage for additional items!) and the parcel is packed securely. They have an easy to use website too. Will be back again when I am after more games. Also thank you for your huge sale!! Awesome

18. April 2016
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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