Mightyape Bewertungen 

203
•
TrustScore 1 von 5

1,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Have been a loyal Mighty Ape customer for years and a Primate subscriber. Went to place an order and shipping us suddenly $50 where it used to be free for Primates. There was a mix in there from cards... Mehr ansehen

Bewertet mit 1 von 5 Sternen

websites slow cant even contact customer service or view my recent orders to cancel an order ive been waiting 3 months for. doesn't matter if you have primate anymore because anything slightly large y... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I will never use Mighty Ape again. Delivery was slow, they did not honour their return policy- item was returned immediately and in pristine condition , verified by photos and yet they would not refu... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I have used Mighty Ape multiple times over the years and found them especially good for last minute fast deliveries but lately every order has been a nightmare. Product delivery dates vary, I can't us... Mehr ansehen

Unternehmensdetails

  1. Buchhandlung
  2. auch in
  3. Computerspieleladen
  4. Fachhandel für Küchenbedarf
  5. Geschäft für Computerzubehör
  6. Hobbygeschäft
  7. Kinderladen
  8. Möbelgeschäft
  9. Spielwarengeschäft
  10. Videothek

Informationen, die aus verschiedenen externen Quellen stammen

Australia's coolest online store. We have hundreds of thousands of product in-stock, including: Games, Books, DVDs, Toys and more. Get fast shipping all over Australia!


Kontaktinformationen

1,1

Ungenügend

TrustScore 1 von 5

203 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,1

Alle Bewertungen

(203)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

They dont want your money, but they do want your private information

Attempted to purchase a headset from mighty apes online store. I received a confirmation email. Hours later i received another emailing saying my order was on hold until i sent them either a copy of my ID or bank statements? Never seen a business do this just for purchasing an unrestricted product.

4. Juli 2021
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Hi Jordan, Thanks for taking the time to submit your review. I am sorry you are disappointed with the service you have received! Our customers security is of a very high importance to us, and I can see that the team has been assisting you with your enquiry. Please don't hesitate to get in touch with us further via the support ticket for more information in regards to this.

Bewertet mit 5 von 5 Sternen

Will shop again!

Great geeky items and great prices. They ship from NZ very quick and with no issues. I’ve found plenty of great gifts via Mighty Ape and now, I always check them when looking for some character-themed gift or collectable. Will definitely shop again.

16. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Advertised as "fast Australian…

Advertised as "fast Australian shipping" with an expected delivery time of one week. Came from. Overseas and took nearly a month and arrived too late. Refused to accept return. Total waste of money. Liars.

4. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wrong information for afterpay from CSR team

First time using afterpay ever and had trouble finding PS4 anywhere where i could use afterpay. Made the order online as it stated afterpay was available. Emailed thru to double check, as the product was over my limit, if i could pay the excess in cash. 'They responded, yes and that it could be sorted on collection. drove from otahuhu to their silverdale warehouse, only be told sorry not available, and they confirmed i did get the information from their team but it was wrong. close to 2 hours wasted.

24. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

products inadequately packaged and…

products inadequately packaged and arrived damaged and one also not matching picture. returns process was easy, 3 weeks after them receiving the items back still have not resent goods or refunded after many requests. just avoid.

17. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I ordered 2 solar fountain water floats…

I ordered 2 solar fountain water floats 1 didn't work at all the other works but spasmodic even in full sun nothing like I thought they should be totally disappointed, for the price. I was so looking forward to watching the floats displaying there sprays.

18. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

12 cube Storage Cubby This product was…

12 cube Storage Cubby This product was not a good piece of Furniture it was very flimsy and was no good not even for firewood it could have fallen to pieces if items were stored in it And could have caused an accident un happy customer

26. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible packaging

Terrible packaging
Item received with damage, I emailed the help centre but still no reply after 1 week!
Avoid!

10. Oktober 2020
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

We're really sorry to hear that your order has arrived damaged :( So that I can investigate this further for you, could you please send me an email with your order number and some photos of the item and packaging? You can contact me at sam.boylan@mightyape.co.nz I hope to hear from you soon!

Bewertet mit 1 von 5 Sternen

Bad packaging

Never buying again! Too lazy to package items, no bobble wrap. Just a small item in a large box that was not needed.

6. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Mightyape managed to beat the scalpers…

Mightyape managed to beat the scalpers on the new rtx 3080 its lovely to see them add $500over msrp onto the price of the palit

20. September 2020
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Thank you for passing along your feedback and I am very sorry for the frustration that this has caused you. We try our very best to match or beat competitor prices wherever we possibly can - however from time to time we just can't do it. This is usually because a competitor has access to cost prices below that of Mighty Ape. I'll pass along your feedback to our team here to ensure that this is looked into, but again, I am very sorry for the frustration caused.

Bewertet mit 4 von 5 Sternen

Lego star destroyer kit.

Ordered a Lego star destroyer kit.. $1100.... And it got lost it in transit.... After a relatively short investigation (a week) they have offered me a replacement and have are about to ship it out to me... Customer service were wonderful and prompt to help me every step of the way...

19. August 2020
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Hi Paul! I'm so glad to hear that this was all sorted out for you today :) I can see that your replacement has shipped out from our warehouse today so we hope that this arrives with you safe and sound and you enjoy the new Lego set!

Bewertet mit 1 von 5 Sternen

One of the most retarddedd and stupid…

One of the most stupid logic i’v ever heard ,
After 6 weeks of my order they notice that theres something wrong with address :) ! Men dont u have my phone number and email address ??? its okay i will wait another 6 weeks but i’v learned a nice lesson anyway
Unrated

18. August 2020
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Hi Toni, We're really sorry to hear of the frustrating experience that you have had with your order :( I would love to have a further look into this for you to see what I can do to help! When you have a moment, could you please email me your order number? :) You can contact me at sam.boylan@mightyape.co.nz I look forward to hearing from you so that we can get this sorted out.

Bewertet mit 1 von 5 Sternen

Horrible packaging! Item arrived bent and warped!

I ordered a vinyl and I was very disappointed by the lack of packaging (more like no packaging). As a VERY fragile item it should have been packaged in more than one very thin cardboard sleeve; especially when it is being shipped overseas. There was no bubble wrap, no foam, not even extra cardboard for safety. It was no surprise the product arrived warped and bent in such careless packaging! I hate to leave a negative review, but this is definitely something to consider when buying fragile items.

4. August 2020
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Hi Rose,
We're really sorry to hear that this item has arrived with you damaged :( Could you please send me an email with photos of what's happened and the packaging if possible? I'd love to have a look into this for you to see if we can get this sorted out. You can email me at sam.boylan@mightyape.co.nz
I hope to hear back from you soon! :)

Bewertet mit 5 von 5 Sternen

Mightyape is brilliant.

I don't know people are so against mighty ape when the products are of better quality,
I think it's way better then Amazon and I've never had an issue with them or struggled with sorting something.

They allow you to buy and sell products from other customers safely, I have had one issue where the another customer who had a DVD I wanted and brought, I received half an empty case and mightyape stepped in right away going as far to refund me myself for my missing DVD and the shipping.

They have accepted my returns and refunds also when something wasn't quite right (this doesn't happen often and out of my 5 years of buying from them I've only had 2 issues as stated.)

Anyone who is against the great website is probly American or doesn't know what real quality is unless its broken. If something if fault or damaged it will be because of shipping (NZ has had issues with out couriers dumping, throwing and stomping on packages) or a manufacture error which mightyape helps to resolve asap.

25. Juli 2020
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Thank you so much for your kind and positive feedback. We're really grateful for your review and thrilled to have been able to be of assistance with your purchases :)! We hope you'll continue to shop with us and we'll do our best to keep our service levels and standards high!

Bewertet mit 1 von 5 Sternen

Stop the dodgy product imports!

Purchased three monitors from them only to have one fail out of the box. This type of thing can happen but when I tried to enquire in warranty I was informed they weren’t Australian stock! After many emails and threats of further action only did they agree to refund them. Three weeks since they were returned I have no monitors. No money and automated email replies stating it will take three to four days to respond. Stop selling unsuspecting customers unsupported products via your so called Australian business, it is misleading and unethical. The local warranty company advised me never to buy their products from this site again and I hope that’s advice others follow. Dig around and you will find similar stories from other buyers. If only I did that before I purchased..

13. Juli 2020
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

I am very sorry for the disappointment and frustration caused here Clint. As explained over email, we do offer full warranty support for all products that we sell, and as outlined in our Returns Policy, we do require any faulty item be returned to us for assessment before we can provide a resolution in the form of a repair, refund, or replacement.

In an effort to be as accommodating as possible, you were offered the option of an immediate refund or replacement once the faulty item had been handed over to the couriers, however, as you did not wish to take us up on this offer, we did our best to accommodate you further and agreed to accept a return on all 3 items purchased with a refund to be issued once they have been delivered back to us.

We stand by all of the products we sell and do our utmost best to support customers in any instances where faults occur, however, I am sorry you have not found our processes to be up to scratch in this instance.

Bewertet mit 1 von 5 Sternen

Very poor customer service.

My order was expected to arrive before the end of June, when it didn't arrive I was forced to use their contact form on the website as they have no phone number listed. 4 days later, I was told my order wouldn't be posted until after September. By this time, it was too late to order a replacement birthday gift for my daughter. An abject failure by the company to communicate with their customer. I won't be shopping here again.

26. Juni 2020
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

I am incredibly sorry for the disappointment caused by the delay with your order and for the poor service on our part :(! Sadly, as shown on our help page, we are currently experiencing a large influx of queries which has caused some delays in response times, but we are doing our best to catch up and to ensure all customers receive a response as quickly as possible. If you would be happy for us to look into this further for you and see if there is anything we can do to set this right, please email me via philip.dickson@mightyape.co.nz with your order number. Once again, I am sorry we have let you down, but I hope to hear from you shortly so that we can try and make this up to you. We pride ourselves on our great service and communication and we're disappointed to have not lived up to this on this occasion.

Bewertet mit 5 von 5 Sternen

Great site for buying video games

Great website for buying video games. Every game I've bought has come sealed and in great condition. Wider variety than what I can get from my local stores, including some more obscure and niche titles. Order arrived quickly all things considered.

16. Juni 2020
Bewertung ohne vorherige Einladung
Mightyape-Logo

Antwort von Mightyape

Thanks so much for the kind review! We're glad to be of help and hope you'll shop with us again soon :)

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr