Micron21 Pty Ltd Bewertungen 682

Awesome support! Couldn’t be happier with the help I received.

Prompt, efficient, friendly.
Shout out to Vincent
:)

Very fast and on point.
Solved a relatively small issue I was frustrated with for same time within a minute. No need for long phone conversations - one e-mail and done.
IT industry standards should be set by this team.

Prompt service, easy to deal with.

Customer service just stopped responding a week ago,
problem of gaining access not solved.

Went over and above to help my website hosting transition couldn’t recommend them highly enough

Always accessible, no problem to small or large

Needed to contact support to add a DS Record to my domain. A little disappointing that you can't do this through the dashboard, but you only do it once and everything was set up in around 2 hours start to finish (impressive especially since it was well after hours)

Very prompt, helpful and efficient service, thank you!

The support team is technically knowledgeable and often has quick turn around time. Very happy with the service and would highly recommend them.

I am very happy with the service and support I have had from Micron 21, I have called the tech service team on a range of issues and they are always kind and helpful, particularly as I am not an IT person and probably ask some dumb questions. They have resolved every issue I have had and always check back with me to make sure that my problem is resolved.

Prompt service which is reassuring when you are running a small business. Knowledgable staff who are friendly and helpful. Issues resolved and followed up on.

Quick response.
Simple language.
I got things fixed.

Only one issue.
I constantly get reminders for upcoming payment deadlines when all my payments are st to auto pay.
This is VERY FRUSTRATING and leads me to ignore most correspondence from Micron21. Which probably means I miss emails that I ACTUALLY NEED TO READ.

Are you able to send me only emails that relate to important business matters please?
ie: Can you please stop sending reminders for payments which I took the trouble to set up specifically TO PAY MICRON21 ON TIME - EVERY TIME!

In anticipation of your response.
Sincerely, Jananta Dwipa

Great help, speedy attention. Fixed all my email and server queries

Vincent (tech specialist) is very helpful, knowledgeable, happy and easy to talk to from the first time I called micron21 last month when I was looking for a company to help with getting a domain name for our business, hosting our website and so on. We trusted micron21 because of him.

Be aware that you need to pay extra for a better than 24 hour turnaround for technical issues affecting your hosting.