Mexus Bewertungen 

Agreed a price on buying my car then tried to say all sorts was wrong with it to try and undercut me

This shambles of a business is fronted by a 19 year old boy (Ali) while the father does not communicate at all.
Purchased a vehicle, (Mercedes Viano) and the 19 year old did the transaction and was very rushed on the day and as soon as the transaction was complete he rushed off to Friday prayer.
I had flagged up an issue on test drive with the front windscreen wipers as the motor was clearly broke. Ali stated it had been repaired, which it clearly hadn't. I called Ali as I hadn't even left their office compound. He returned straight away and then we spent the next 2 hours waiting for a new motor to be put on the vehicle.
After approx 50 miles of driving home, a "front tyre pressure sensor missing" notification came on the dash board. I called Ali immediately and I stated I might request my money back, who in turn then called back 20 minutes later threatening solicitor action and to buy the car back for £2,500 less than I had just paid. I stated I wanted my money back but he did agree to send a sensor in the post, to which I agreed.
Nearly 4 weeks later, numerous calls ignored and just once received, Ali was very angry on the phone and again tried threatened solicitor involvement. Ali has also now stated he would instruct his solicitor to send a letter (not quite sure what the letter was going to say). The vehicle was also advertised with service history but non provided at all and non offered so basically sold under misrepresentation of selling.
This company have absolutely no customer service skills and I have come to the conclusion they are not very true to their word and sell unfit vehicles without stated paperwork such as service history.
I will be reporting all this to Trading Standards after seeking advice from CAB.
Please avoid at all costs

Customer service non existent after repeatedly asking for paper copy of invoice or e.mailed I was just ignored. Lucky I took a photo of original but not ideal to send a photo of invoice to account !!!

Excellent transaction to buy my French lhd van from start to finish,no haggling,van collected as promised,money paid straight into my bank.
Lovely communication with Steven,straight & honest.
A great experience & highly recommended.

I have acquired the services of Mexus on many occasions for obtaining quotes to sell my vehicle, to purchasing as well as renting luxury cars for special events like weddings. I can only speak good things about the exceptional customer service that Jav provides. Recommend for everyone.

DO not use these people.. stay clear. I bought a bike through an online auction which was miss-described. It wasn't worth what the auction description should have been. They were rude and blunt about NO negotiation. I agreed a time and date to collect it having paid in full. I travelled 3 hours. No one was there and on contacting them was told I had to return another day. I spent 7 hours in total that day travelling to and back with no collection, apology or refund of my train fares. (£75). I returned a few days later. On arrival the bike was running as I was told the battery was flat, but should be ok after running a few miles. I rode for 30 miles and stopped. ( I was still 20 miles from home). The battery was so flat it would not restart and I had to be recovered. This was not mentioned in the auction that the bike had damage and a requirement for a new Battery. (£45). The registration document was sent to the incorrect address and has taken 3 months to resolve.
My advice.... avoid these traders!!

Steve bought my car the whole process was smooth and they are a pleasure to deal with

Useless, selling cars and do not reply to emails, if they are like this before you buy, just think how dreadful the service will be after you have paid them