Metropolitan Touring Bewertungen 

244
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Carolina was wonderful to work with, she solved our puzzle of a trip and incorporated everything we wanted to do and see. I’m so grateful to her and would highly recommend metropolitan touring, espec... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Diego provided excellent service, and I would rate him 10/10. He was very supportive throughout the process and gave us detailed, helpful information about our Galapagos trip. He also made a genuine e... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseanbieter
  2. Kreuzfahrt-Reisebüro
  3. Reise-Aggregator
  4. Reisebüro
  5. Reiseveranstalter

Vom Unternehmen geschrieben

At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.

SPIRIT, PASSION AND VISION

Vom Unternehmen geschrieben

OUR MISSION
To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
OUR VISION
To be the gold standard of excellence in the travel industry in South America.
OUR COMMITMENT
Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.

Kontaktinformationen

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4,9

Hervorragend

TrustScore 5 von 5

244 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,9

Alle Bewertungen

(244)

126 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen
Metropolitan Touring-Logo

Antwort von Metropolitan Touring

Dear Annabel,

Thank you very much for your kind words. We are delighted to know that you found our team to be responsive and knowledgeable.

Your feedback means a great deal to all of us at Metropolitan Touring, and we truly appreciate you taking the time to share your experience.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Metropolitan Touring -excellent choice!

Metropolitan Touring does a fantastic job! I would highly recommend booking a trip with them.

20. Juni 2025
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Antwort von Metropolitan Touring

Dear Anne,

Thank you so much for your wonderful feedback and recommendation! We are delighted to hear that you had a fantastic experience with Metropolitan Touring.

Your kind words mean a great deal to our team, and we sincerely appreciate you taking the time to share them. We hope to have the pleasure of assisting you again on a future adventure.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Great recommendations

Great recommendations. Very knowledgeable and responsive.

24. Februar 2026
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Antwort von Metropolitan Touring

Dear Louis,

Thank you very much for your kind feedback. We’re delighted to know that our team provided excellent recommendations and was knowledgeable and responsive throughout your stay.

We truly appreciate you taking the time to share your thoughts.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Flormely arranged our trip to Machu…

Flormely arranged our trip to Machu Picchu very professionally!!

18. Februar 2026
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Antwort von Metropolitan Touring

Dear Guest,

Thank you very much for your kind feedback. We’re delighted to hear that Flormely arranged your trip to Machu Picchu so professionally. Providing personalized service and ensuring every detail is carefully planned is our goal.

We truly appreciate you taking the time to share your experience with us.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Exceptional service

Rosa Mena provided exceptional service. She was highly proactive, professional, and prepared an excellent itinerary.

7. Februar 2026
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Antwort von Metropolitan Touring

Dear Martin,

Thank you very much for your kind feedback. We’re delighted to hear that Rosa provided an exceptional level of service, supporting you with a proactive and professional approach while preparing an excellent itinerary. We really appreciate you taking the time to share your experience.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Edguardo was very helpful and…

Edguardo was very helpful and responsive!

30. Januar 2026
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Antwort von Metropolitan Touring

Dear Lisa,

Thank you for your kind feedback. We’re pleased to hear that Edguardo was very helpful and responsive. We truly appreciate you taking the time to share your experience.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Fantastic booking experience

Diego Zapata at Metropolitan is an amazing travel expert. He came up with a choice of trips for us to help fit our dates and budget. He was enthusiastic and friendly without being pushy. He wanted the best holiday experience for us. I recommend Diego and Metropolitan Travel to everyone looking to travel in Central and South America.

16. Januar 2026
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Antwort von Metropolitan Touring

Dear LM Aberdeen,

Thank you for taking the time to share your experience with us. We’re delighted to hear that Diego Zapata provided you with thoughtful trip options that fit your dates and budget, and that his enthusiasm and friendly approach made the planning process enjoyable. Your kind words about his dedication to creating the best possible holiday mean a great deal to us. We truly appreciate your recommendation and are glad to have been part of your travel planning.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Professional Planning

Melissa asked pertinent questions. Listened to our responses. Made suggestions to fit our trip desires.

9. Januar 2026
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Antwort von Metropolitan Touring

Dear Mick,
Thank you for your kind feedback. We’re glad to hear that Melissa took the time to listen carefully, ask the right questions, and make suggestions that aligned perfectly with your trip preferences. We truly appreciate you sharing your experience.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Anddy has been an awesome agent to work with.

Anddy reached out immediately to help us plan a trip with very little time to plan. He was so pleasant and made an itinerary to meet just what we had asked for. He put everything together and once we found our flights, he was able to add and flex and make it even better. Very much appreciate the attention and hard work to help us out.

15. Januar 2026
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Antwort von Metropolitan Touring

Dear Kristen,
Thank you for sharing your experience with us. We’re delighted to hear that Anddy was able to assist you promptly and create an itinerary that perfectly matched your needs, even with limited planning time. Your appreciation of his dedication and flexibility truly means a lot to us. We’re glad to have been part of your travel planning.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Great experience

Great company. All the tours, cruises, expeditions were managed very well. All the guides, support staff were very courteous and professional.

12. Januar 2026
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Antwort von Metropolitan Touring

Dear Anuj Jain,
Thank you for your kind words. We’re delighted to hear that you had such a positive experience with our tours, cruises, and expeditions. It’s wonderful to know that our guides and support staff made your journey smooth and enjoyable. We truly appreciate your feedback.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Good communication- 👍

Good communication

8. Januar 2026
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Antwort von Metropolitan Touring

Dear Bodil,
Thank you for your feedback! We’re glad to hear you were satisfied with our communication. We truly appreciate your comment.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

The support service is excellent

The support service is excellent - all my questions have been answered!

7. Januar 2026
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Antwort von Metropolitan Touring

Dear Pamela,
Thank you for your kind feedback! 😊 We’re happy to hear that our support service was helpful and that all your questions were answered. We truly appreciate you taking the time to share your experience.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Great service!

Carolina was very personable, warm and friendly. She answered all my questions and was very prompt in making the reservation.

31. Dezember 2025
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Antwort von Metropolitan Touring

Dear Dona,

Thank you for your kind feedback! We’re delighted to hear that Carolina provided warm, friendly, and prompt assistance with your reservation. We truly appreciate your comments and will gladly share them with her.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Everything is Fantastic!

29. Dezember 2025
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Antwort von Metropolitan Touring

Dear Elyse,

Thank you for your wonderful feedback! 😊 We’re delighted to know that everything was fantastic and truly appreciate you taking the time to share your experience.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Excellent

Excellent!

23. Dezember 2025
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Antwort von Metropolitan Touring

Dear Maria Carla,

Thank you for your kind feedback! 😊 We’re delighted to hear you had an excellent experience.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Outstanding customer service

Outstanding customer service, timely, and very efficient. Can’t wait for my trip.

19. Dezember 2025
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Antwort von Metropolitan Touring

Dear Heidie,

Thank you so much for your kind feedback! 😊 We’re delighted to hear that you found our service outstanding, timely, and efficient. We truly appreciate your trust and are excited to be part of your upcoming journey.

We can’t wait to help make your trip an unforgettable experience!

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Carolina has been fantastic

Carolina has been fantastic to deal with in our trip of a lifetime. Extremely satisfied with everything.

18. Dezember 2025
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Antwort von Metropolitan Touring

Dear Dennis,

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that Carolina has been fantastic to work with and that your trip of a lifetime met your expectations. Your satisfaction means a great deal to us.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

Lovely to work with.

Lovely to work with.

17. Dezember 2025
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Antwort von Metropolitan Touring

Dear Shaindy,

Thank you for your kind words! 😊 We’re delighted to hear that you enjoyed working with us. Providing a personalized and seamless experience is very important to us, and your feedback truly means a lot.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

It’s personalized to what we want.

It’s personalized to what we want.

14. Dezember 2025
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Antwort von Metropolitan Touring

Dear Kelly,

Thank you for your message! 😊 We’re delighted to hear that you feel the experience is truly personalized to what you want. Providing tailored service is very important to us, and your feedback means a lot.

Warm regards,
Metropolitan Touring

Bewertet mit 5 von 5 Sternen

very responsive and informative…

very responsive and informative service. Extremely satisfied!!

14. Dezember 2025
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Antwort von Metropolitan Touring

Dear Peter,

Thank you so much for your kind words! 😊 We’re delighted to hear that you found our service responsive and informative, and that you are extremely satisfied. Your feedback truly means a lot to us and motivates our team to continue delivering excellent service.

Warm regards,
Metropolitan Touring

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