Best quality products reasonable prices and fast delivery I visited the store 3 times and I will visit again soon best store for every metalhead out there
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Εκτίμησα ιδιαίτερα την παρακολούθηση του πακέτου μου, την γρήγορη άφιξη του και φυσικά την ποιότητα του ρούχου καθώς ξεπέρασε κατά πολύ και την εικόνα και την περιγραφή του και αυτό που περίμενα να δω... Mehr ansehen
Unternehmen hat geantwortet
You have great variety of products, you are trustworthy and have good quality products. What needs to be better is delivery time to greece.
Unternehmen hat geantwortet
Fully trusted company, everything I bought so far fit perfectly, full catalog of things to buy and perfect prices, arrives fast, great clothing and general quality, totally recommended!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Από τη μέρα που μάθαμε να περπατάμε, επισκεπτόμαστε metal συναυλίες, συναυλίες και φεστιβάλ. Για περισσότερα από 15 χρόνια πουλάμε επίσημα εμπορεύματα μπάντας και από τότε έχουμε ευχαριστήσει χιλιάδες και χιλιάδες πελάτες μας. Επιλέγουμε καθημερινά τα καλύτερα κομμάτια όχι μόνο για τα ράφια μας αλλά κυρίως για τις ντουλάπες σας. Καλωσορίσατε στο METALSTORE.
Kontaktinformationen
Bystřice 174, 73995, Bystřice, Tschechien
- info@metalstore.gr
- www.metalstore.gr
4,7
Hervorragend
176 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von METALSTORE
Αγαπητέ πελάτη! Σας ευχαριστούμε για την αγορά σας! Η ομάδα του Metalshop
Antwort von METALSTORE
Οι πελάτες μας είναι οι πιο απίθανοι άνθρωποι! Σας ευχαριστούμε θερμά! Η ομάδα του Metalshop
Great shop!Fast delivery!
26. Februar 2025
Antwort von METALSTORE
Αγαπητέ πελάτη! Σας ευχαριστούμε για την προτίμησή σας! Η ομάδα του Metalshop
Antwort von METALSTORE
Thanks for the review! We’re glad we didn’t let you down. 🤟 Keep rocking!
Team Metalshop
Thorns Up!
Fast reply, very good communicational skills. Fast shipping. Great quality.
3. Februar 2025
Antwort von METALSTORE
Your review is like the best guitare riff – we really enjoy it! Thanks so much! 🎸
Team Metalshop
Antwort von METALSTORE
Thank you for your awesome feedback! We’re happy that everything went smoothly. 🤘 Enjoy your purchase!
Team Metalshop
Major issue about shipment and overall customer experience
"Terrible service and a major issue with order delivery. Despite following the correct procedure as a customer, my order was delayed by a full 12 business days before being shipped. Even though I repeatedly contacted the company to find a solution regarding the delivery, their response was simply, 'We are sorry for your disappointment; we hope to serve you better next time.'"
10. Februar 2025
Antwort von METALSTORE
We’re truly sorry for the delay with your order, Georgianna.😔 Unfortunately, the pickup point you selected was unavailable, and we had to find an alternative solution. We sincerely apologize for how long this took – this is not the standard we strive for. We’ve since improved our processes to ensure we can respond more quickly in the future. Thank you for your feedback – it helps us get better.
Team Metalshop 🤘
As advertised!
We bought two t-shirts for our kids, and they came as advertised, without any delays.
The kids are thrilled with their AC/DC and Smashing Pumpkins t-shirts.
1. Februar 2025
Antwort von METALSTORE
Thank you so much! 😊 We're happy to hear your kids love their new t-shirts. They have a great taste! Enjoy, and we hope to see you again soon!
Team Metalshop 🤘
Quality's proffesionals are these people!
Genuine quality making products looking even better when you have them in your hands, rather than in distant sight on the computer
23. Januar 2025
Antwort von METALSTORE
Wow, thank you! 🤘 We're so happy that everything was great and that you had such a fantastic experience. Hope to see you again soon!
Team Metalshop
Antwort von METALSTORE
Glad to hear that! 🤘 Enjoy your new clothes and rock on!
Team Metalshop
Φοβερά μπλουζάκια καλής ποιότητας…
Φοβερά μπλουζάκια καλής ποιότητας εξυπηρέτηση τέλεια
20. Januar 2025
Antwort von METALSTORE
Ευχαριστούμε πολύ! 🤘 Χαιρόμαστε που είστε ικανοποιημένος/η με την ποιότητα και την εξυπηρέτησή μας. Ελπίζουμε να σας ξαναδούμε σύντομα!
Ομάδα Metalshop
Never ordering again.
They send my order to a wrong place (instead of Greece to Zagreb) no one collected it (obviously), so they cancelled it and now for 2 months I am emailing and calling back and forth for the return of my money with no help. In the email they said that the return has been made but when I contacted their site they said that they are still processing it??? I think this is confusing and I’m thinking of the site being a complete scam. Poor management, contact and communication. Really disappointed but not surprised..
Update: 24/1/2025 they saw my review here and the instantly send the money but their store is so unorganised that they send 10,50€ instead of the 15,70€ that i had paid in my order. I guess they wanted a little treat for themselves… never again this mistake of a store
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von METALSTORE
Dear Marina,
Thank you for your review. We fully understand your indignation about this situation. 😔
We admit that the situation was really chaotic and we're not proud of it at all.
We have already made corrections to our procedures to avoid similar situations in the future. We would be happy if you'd you give us the opportunity to improve your experience. Please check your email, we have already sent you a message.
We greatly appreciate your honesty and would like to do what we can to remedy the situation. 🤘
Sincerely,
Team Metalshop
Bad service and deceptiveness of terms of return
We have returned the item following their instructions and using their shipping company. After almost 2 months: They claim that item was never returned to them and I should wait for them to get paid from shipping company and after that they would return the money to me. Then they changed their policy, claiming that unfortunately their shipping company refuses to compensate them and I should contact the shipping company myself. Pretty sure they have no idea about shipping companies or internet sales and customer service. Nothing of all these is written on their website under the section returns - which I always read before buying something on line. I have never experienced such ignorant and unprofessional behaviour by internet sales company unless it was a scam company. I guess they don't care about their customers and they don't have a decent customer service. I will never buy from them again and please beware if you buy and you want to return any goods. You will probably loose your money and really lots of time trying to find a solution without finding one.
18. Dezember 2024
Antwort von METALSTORE
Dear Liza,
Thank you for sharing your feedback. We deeply regret the inconvenience you experienced and would like to clarify the situation.
We followed the standard procedure and communicated with the shipping company regarding your returned item. Unfortunately, the shipping company informed us that only the sender of the package – in this case, you – is entitled to initiate and claim compensation for a lost package. Despite this limitation, we tried to assist as much as possible, but the shipping company’s policies prevent us from acting on your behalf.
We understand your frustration, and we are truly sorry for the time and effort this situation has cost you. Your feedback regarding our returns section is valuable, and we are taking it into consideration to improve the clarity of our policies and processes.
We genuinely care about our customers, and it is never our intention to cause any dissatisfaction. If you need any further support or documentation to assist you in resolving this matter with the shipping company, please let us know.
We appreciate your understanding and hope we can rebuild your trust in the future.
Kind regards,
Team Metalshop
A nice company overall and very good…
A nice company overall and very good t-shirts. Quality and trustful
4. November 2024
Antwort von METALSTORE
Thank you for your fantastic review! 🤘 We're thrilled to hear you're enjoying our products and appreciate our commitment to quality. Your trust means the world to us. Keep rocking with Metalshop!
Team Metalshop
I haven't received yet the item I…
I haven't received yet the item I bought and I don't have any kind of the info about it.
23. Oktober 2024
Antwort von METALSTORE
Hello Nasos,
We're sorry to hear you haven't received your item yet and haven't been updated about its status. We apologize for this inconvenience. We wish you had contacted us earlier about this issue so we could have resolved it sooner. But I can see your order was already delivered to you on 4.11.
We'll be reaching out to you via email shortly to address this situation and provide you with the necessary information. Thank you for bringing this to our attention.
Best regards,
The Metalshop team
Antwort von METALSTORE
Αγαπητέ πελάτη! Σας ευχαριστούμε για την αγορά σας! Με εκτίμηση, η ομάδα του Metalshop.
Top quality and services!
2. Oktober 2024
Antwort von METALSTORE
Αγαπητέ πελάτη! Σας ευχαριστούμε για την προτίμησή σας! Με τις καλύτερες ευχές, η ομάδα του Metalshop.
Antwort von METALSTORE
Ευχαριστούμε πολύ για την παραγγελία σας!
Με τις καλύτερες ευχές, η ομάδα του Metalshop.
Antwort von METALSTORE
Wow, thank you! We're so glad to hear that you love your new ring. It means the world to us! 🤘 Enjoy and rock on!
Cheers, your Metalshop team
Nice products and fast delivery.
21. September 2024
Antwort von METALSTORE
Thank you so much for your kind words! 😊 We're thrilled to hear that the delivery was quick and that you're happy with our service. Looking forward to your next order!
Best regards, your Metalshop team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.