MBW Meet & Greet Valet Parking Bewertungen 

2.518
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Phil at LHR T5 is an absolute asset and credit to MBW. Because of Phil, MBW are the only company I use when travelling from LHR (almost weekly). There is always some drama going on with the other op... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have been regular clients, for many years, of MBW meet and greet at Heathrow. They are an excellent company - reliable, safe, secure, accommodating, professional, friendly and wonderful Sam in thei... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Service was efficient and I would use again. THe only thing that stopped me giving 5 stars is the lack of clarity on the 45 minute leeway period i,e, is that 45 mins from time originally booked or 45... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This company is my go to at Heathrow airport terminal five. Booking is easy there is a desk on arrival. They take your car pretty much immediately and on return my car as either there or arrives withi... Mehr ansehen

Unternehmensdetails

  1. Parkservice
  2. Parkplatz

Vom Unternehmen geschrieben

With over 25 years of experience serving all Heathrow Terminals, MBW is one of the airport’s most established and trusted Meet & Greet Parking providers. We are proud members of both the British Parking Association (BPA) and the Independent Airport Parking Association (IAPA). Our secure, Heathrow-based compound—capable of accommodating over 1,500 vehicles—is protected by ANPR CCTV, 24-hour security patrols, and perimeter fencing. All vehicles remain on-site, and we guarantee your car will travel no more than 12 miles from collection to return. Our professional drivers are fully insured, ensuring complete peace of mind. Your vehicle is comprehensively insured both in transit and while on-site in our secure facility. We also offer a range of additional services, including: Rapid 3-phase EV charging On-site washing and valeting Professional detailing Alloy wheel repairs, tyre replacement, and smart bodywork repairs MOT testing and annual servicing arrangements As a Heathrow-approved operator, MBW is authorised by APCOA to access designated Short Stay Car Parks and operates customer podiums at all Terminals. Our team members are DBS-checked, carry official photo identification, and wear high-visibility uniforms with our company branding. We also operate concierge desks for added convenience. Corporate and account customers benefit from monthly billing, preferential rates, and exclusive discounts. To ensure transparency and customer confidence, we actively collect and publish genuine customer reviews, showcasing the quality of our service.

Safe Secure Heathrow Valet Parking

Vom Unternehmen geschrieben

IAPA & BPA Members
Collaborations with leading Holiday Companies such as Holiday Extras, APH & Looking4

Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

2518 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(2.518)

743 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Not suitable for using different terminals

£150 for a parking at Heathrow with EV charge. £15 fee when flights are from 2 different terminals. They didn’t pay for a parking ticket correctly so additional £8 for an outstanding amount. This company is a joke. Avoid !

12. Juni 2026
Bewertung ohne vorherige Einladung
MBW Meet & Greet Valet Parking-Logo

Antwort von MBW Meet & Greet Valet Parking

Dear Sir

Thank you for contacting us, and we are very sorry to hear about the issues you experienced during your recent parking stay.

Please can you email us on customercare@mbwparking.co.uk so that we can look into the matter for you.

We look forward to hear from you

Kindest Regards


Customer Care Team

Bewertet mit 4 von 5 Sternen

I have been using MBW for good few…

I have been using MBW for good few years now as they stand out against the other providers and offer a great service at Heathrow T5. In particular Phil is always helpful when on duty

10. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Parking with EV Charge and Valet

We had the parking with valet and electronic charging. The car came back immaculate and there was very little charge reduction for the journey from the parking site to the short term pick up point.

Great service, friendly staff

Thanks Guj Thiara for looking after us again

6. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient service

Efficient service, car arrived quickly and Phil was very helpful, will definitely use MBW again. Steven N.

10. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent would recommend

Have been using them for 5 years regularly and always had excellent service and no problems. Abbas and Phil always friendly which is what you need after many BA flight delays.

10. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Couldn’t fault it

Couldn’t fault it, car was ready when we got back and didn’t have to wait long for our car to be picked up after. Fairly good value as well

2. Juni 2026
Bewertet mit 5 von 5 Sternen

Always use MBW at Heathrow

Always use MBW at Heathrow and don't consider using anyone else. Always professional and Phil goes that little bit further to make it a pleasure to use - called me last week after I landed before I got a chance to call MBW and my car was waiting at T5.

4. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service from start to finish

Great service from start to finish. Phil not only welcomed us but also was there on our return. We also took the valet and electric charging options and Phil explained the costs very well. Phil was also very hospitable and nothing was a trouble at all. Highly recommend using MBW and will use again. Thank you for the exemplary service Phil.

5. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Worth the extra £'s for this amazing service

A BIG thank you to PHIL at T5 who greeted us with a smile, polite and courteous. We collected our car on 05JUN2026, in the early evening.
We were amazed that our car was already waiting for us, unlike the other companies, were we have to wait at least 30-40mins for our car to arrive.
We will always use MBW from now on. Thank you again Phil.

5. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Incredible service, cannot recommend highly enough - thank you Abbas!

I cannot recommend MBW highly enough. We hit a small deer on the way to the airport and did not realise the damage that had been caused to our car when dropping the vehicle off. We received a text while we were away to alert us of the issue and multiple attempts were made by the staff to try and charge the EV so that we could travel straight home after our holiday, but the damage from the accident prevented this from being possible. Once our flight landed, we were given a lift back to the broken down car to call for recovery and were given a space to sit in the warm staff office for several hours while we waited for this to arrive, which was very appreciated. All the men we spoke to were a great help, and Abbas in particular was incredibly kind and helpful. Absolutely excellent service, we will be customers for life.

8. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Positive service experience

I have always had a positive experience with MBW at Heathrow T5. Drop off and pick up are always smooth and efficient and communication before arrival is also good (the company will always ring you ahead of parking to ensure all is good). In particular, Mr Phil at the reception desk is always professional and helpful (for instance when drop off is delayed by traffic). With his experience, Phil always makes sure to deliver a smooth and positive experience.

8. Juni 2026
Bewertung ohne vorherige Einladung

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