I got a free trial on March 25th but it didn't provide me with the article they said they had, that I was trying to read. No worries, I requested to cancel immediately. Their customer service team res... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Have been using Magzter since 2017, and have found tremendous value. Family feature is really great as it allows me to share it my folks, who otherwise won't spend on such subscriptions, but end up us... Mehr ansehen
Happy to be GOLD subscriber since last 3 years and it has been a great experience overall. The content is just amazing and to be honest, it's overwhelming!! It is truly a great platform and the GOLD s... Mehr ansehen
Magzter has a pretty good collection of news and magazines covering a broad spectrum of topics. The android app is pretty user friendly. Additionally, the customer support team is very supportive... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.
Kontaktinformationen
Rockefeller Plaza 1, 10020, New York, Vereinigte Staaten
- www.magzter.com
4,1
Gut
301 Bewertungen
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great Customer Support
I had an issue with viewing Magzter on my Ipad. Their Customer Support Team was over the top and responded immediately. They are very friendly and customer orientated. Thanks you again !
2. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear James,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter offers great value
Magzter offers great value! I have used different subscriptions over the years and found their format easy to read and to save. The Help n Support staff is also very prompt and professional. In a time of bookstores closing down it is well worth the money and convenience to subscribe and enjoy.
28. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Mark,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Good app and good support service
Huge catalog of magazines. Support service solves any problem quickly and efficiently.
28. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Alberto,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Nancy from customer service did it!
Nancy from customer service was extremely proactive and resolved my issue in a matter of minutes. She is the reason I will continue to be a Magzter customer.
Great job Nancy!
You deserve a promotion!!!
28. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Fayyaz,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Exact solution to the query and timely resolution.
I had raised a query which was addressed within 48 hrs in all respects.
I am satisfied with the response of the executive.
Thanks.
28. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Ahire,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
I could not have had more help !
I could not have had more help !! I was having issues joining the free family membership and they immediately emailed me and after trying several things , my problem was resolved . I have not had better service from any company in years !!!!
27. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Helen,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
My was replied to quickly and the issue solved promptly
My was replied to quickly and the issue was fixed within 24 hours. Extremely happy with the service
26. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Kira,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
excellent collection and seamless access
26. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Pradeep,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
i love magzter
i love magzter. its a kind of great experience day to day newspaper and magazines
22. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Appajiraman,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Great customer service!
Very quick response to my email with my issue - while looking into the issue my subscription was extended and then the problem resolved - all within a day or two. I appreciate the professionalism from everyone!
18. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Pamela,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
quick response & problem solved
19. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Prabha,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Speedy response
Speedy response - friendly and helpful people - went out of their way to resolve a problem I had.
13. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Graham,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter is magic
Magzter is magic, their support team rocks, thank you!!
14. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Guruprasad T S,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Fantastic customer support experience.
What a fantastic customer support experience! 5 star all the way.
I wanted to extend my current Magzter Gold subscription and reached out to Magzter support.
Within hours I had a response including a "click to pay" link and a lower price than I had expected!
I paid this invoice and forwarded the receipt back to Magzter support and within hours my subscription had been extended by 12 months.
I'm an extremely happy subscriber!
13. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Paul,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Every time there was a problem
Every time there was a problem, it was resolved immediately by the concerned team/ executives. Thank you.
10. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear G Bhattacharjee,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Prompt response and address my issue…
Prompt response and address my issue effectively.
4. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Jade,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App & service.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Very efficient and user-friendly
3. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Cherry,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter money back guarantee is a scam, you will never get a refund
Magzter Money Back Guarantee is fake. They never give you anything back, and often they charge you more, just read all the bad experiences here.
I had to chargeback, like everyone else who wants to get the money back. Now in 30 days or so, I will get my money back, and Magzter will be fined 100 or more for not processing the refund. Simple and effective.
Case 604772: please honour your money back guaranteed, providing the refund proof. So I can remove this comment. Thanks in advance.
If you do not honour your promise, I am charging back and this comment will stay here for future buyers: if Magzter does not refund me, they will not refund you either. Do not waste your money!
Update: you have done nothing, why should I change the rating?
30. November 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear JJ,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused in this regard.
I see that you have already contacted our support team regarding this issue and we have now responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
Amanda Cruz deserves a raise
Amanda Cruz was extremely helpful in resolving an issue I had with a payment and was completely understanding . Thank you Amanda for your customer services.
30. November 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Fernando Garcia,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Excellent Customer Service
Lovely subscription and excellent customer service when I had questions 🙂 thank you
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von Magzter
Dear Naveen,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.