I paid twice for Lyca Fast Pris 340 SEK but get "No internet You may be out of data from Lycamobile". Doesnt seem possible to get any meaningful support from your chatbot. [edit: it started working j... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
För mig är det bästa att ni inte delar min mobil nummer eller säljer vidare som de flesta tele företag gör i Sverige Påfyllning går enkelt och finns att välja olika prisklasser. Att man ha sin ege... Mehr ansehen
Unternehmen hat geantwortet
Det har gått 4 dagar och min roaming i Spanien fungerar fortfarande inte alls. Jag skickade alla uppgifter till er mejl som ni bad om, men ingenting har hänt och jag är fortfarande helt avskuren. Jag... Mehr ansehen
Unternehmen hat geantwortet
worst service ever. Wouldn’t recommend lyca for anyone. No customer service, no mobile service in most places. Hard to change to another company because lyca reserves the number. Application to top us... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Lycamobile är en hög kvalitet prisvärda kontantkort SIM som du kan njuta av en fantastisk utlandssamtal och hålla kontakten med dina nära och kära runt om i världen, oavsett om de är i Afrika, Amerika, Asien, Australien och Europa.
Kontaktinformationen
116 21, Stockholm, Vereinigtes Königreich
- www.lycamobile.se
2,6
Mangelhaft
1407 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The worst form of customer support
The worst form of customer support and response. I send 2 emails related to my sim and recharge and its 3 working days and till now no reply.
27. Juli 2026
Antwort von Lyca Mobile SE
Dear Titto,
We are very sorry to hear about the delay in our response to your emails regarding your SIM and recharge. We understand your frustration and are actively looking into why your inquiries went unanswered for three working days. We are committed to improving our response times.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca mobile Sweden is taking your…
Lyca Mobile Sweden is stealing credit card numbers and illegally taking money without permission. DO NOT PAY THEM OR LEAVE THEM YOUR CARD NUMBER!!! I lost money and had to contact my bank, even paying them to unsubscribe from Lyca's idiotic system(terminal).
STAY AWAY FROM THEM!!!!
Refund the stolen money to my card and I will remove this review. You have my email, so don't play dumb.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lyca Mobile SE
Dear Clip,
We appreciate you sharing your concerns about unauthorized charges. We take such allegations very seriously and are actively investigating this matter to ensure the security of our customers' financial information.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Great management standards
This company is managed by a monkey in the top floor who randomly pushes keys on the keyboard. Odds of success in infinite time horizon is 1.
1. Juli 2026
Antwort von Lyca Mobile SE
Dear Amir,
We appreciate you taking the time to share your feedback. We are always working to improve our services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Nice customer service with bad execution
Nice customer service, but bad overall experience.
The website doesn't work when I have to upload documents and gaslights me, saying valid documents are expired. Doesn't let me register with my bank ID and won't let me escape this provider into someone better. So this is a painful experience for me. Sometimes I have waited for 20-30 mins in the call queue to solve some issues.
30. Juli 2026
Antwort von Lyca Mobile SE
Dear IK,
We appreciate you taking the time to share your feedback. We are concerned to hear about the difficulties you've encountered with our website, particularly with document uploads and bank ID registration. We also acknowledge your frustration with the call queue wait times. We are actively investigating these technical issues to improve our service and prevent similar experiences for our customers.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile SE
Sehr geehrter Kunde,
es tut uns leid, dass Sie den Prozess als kompliziert empfunden haben. Wir verstehen, wie frustrierend das sein kann.
Bitte teilen Sie uns mit, bei welchem Schritt Sie Schwierigkeiten haben. Wir helfen Ihnen gerne weiter und unterstützen Sie bei der schnellstmöglichen Lösung Ihres Problems.
Mit freundlichen Grüßen, Ihr Lyca Mobile Review Team
trustpilotreview@lycamobile.com
unable to move esim from one phone to…
unable to move esim from one phone to another using QRcode. wasted several hours speaking to a incompetent customer care and was also to asked to buy a new esim(claimed as free but comes with a 39kr or 99 kr option) which is made null and void right after the sim swap. Pathetic network for calls and data
28. Juli 2026
Antwort von Lyca Mobile SE
Dear Customer,
We're sorry to hear about your experience and understand how frustrating it must have been to spend so much time trying to transfer your eSIM without success.
We also apologise for the confusion regarding the replacement eSIM and for your concerns about our call and data service. we will investigate and help you with this.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I did monthly data subscription…
I did monthly data subscription multiple times and I got no data. The customer care could not help me out.
28. Juli 2026
Antwort von Lyca Mobile SE
Dear Anthony,
We're sorry to hear that you haven't received your data after purchasing a monthly subscription. We understand how frustrating this must be, especially after contacting customer support without a resolution.
Please share your account details and subscription information with us so we can investigate the issue and help resolve it as quickly as possible
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I can't found my number
I can't found my number, it doesn't work, I need to use the number. the app is not working
29. Juli 2026
Antwort von Lyca Mobile SE
Dear Luciana,
We're sorry to hear you're having trouble accessing your number and that the app is not working as expected. We understand how important it is to have access to your service. Please share the error message with us so we can investigate the issue and help you get your number working again as quickly as possible.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Skorzystałem z ciekawej promocji na…
Skorzystałem z ciekawej promocji na doładowanie, polecam.
14. Juli 2026
Antwort von Lyca Mobile SE
Bästa kund,
Vi uppskattar att du tog dig tid att dela med dig av din positiva upplevelse. Vi är glada att du var nöjd med vår service.
Med vänliga hälsningar, Ditt Lyca Mobile-granskningsteam
Very good service and security
29. Juli 2026
Antwort von Lyca Mobile SE
Hi Mohammed Saleem,
We're so glad to hear you had a positive experience with our service and security. Thank you for your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Duaa helped us a lot thanks Lyca mobile
Duaa helped us a lot thanks Lyca mobile
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lyca Mobile SE
Hi MUHAMMAD,
We're so happy to hear that our team provided such great assistance. We appreciate your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
How fast it is
29. Juli 2026
Antwort von Lyca Mobile SE
Hi Mustafa Ahmed Hussain,
We are pleased to know that our speed met your expectations. We appreciate your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Hello,
Hello,
I'm writing to request a refund for the 99 SEK data bundle I purchased yesterday.
I originally tried to buy the 79.20 kr plan, but Lycamobile sent me a text message saying I wasn't eligible for it. I then purchased the 99 SEK plan instead. However, my account was charged for both plans.
Could you please refund the 99 SEK charge?
Thank you for your help.
+46764502771
28. Juli 2026
Antwort von Lyca Mobile SE
Dear Customer,
We appreciate you bringing this billing concern to our attention. We understand your frustration with being charged for two plans when you only intended to purchase one.
Lycamobile bundles are set to auto-renew by default to prevent service interruptions. The card used for the initial purchase will also be used for future renewals. However, customers can modify the renewal settings at any time by logging into their Lyca Mobile account.
Please share the Lyca Mobile number to check and initiate refund.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I am using the Fast Pris 99 package
I am using the Fast Pris 99 package. After I used my included 10 GB of data, I purchased (6/30) the 3 GB Surf S add-on only because I needed extra data at that time.
I did not intend to subscribe to a recurring 3 GB package. However, I noticed that Lyca deducted another 69 SEK and activated the 3 GB add-on again automatically again on 7/28.
I would like to know why this add-on was set to renew automatically. I never gave my consent for automatic renewal, and I was not aware that it would continue charging me.
My questions is why the 3 GB Surf S add-on was activated with automatic renewal since I already have a plan package and I do not need any other.
Why not such issue has taken action and refundsince it was made without my clear consent.
28. Juli 2026
Antwort von Lyca Mobile SE
Dear Customer,
We appreciate you taking the time to share your experience with us regarding the 3 GB Surf S add-on. We understand your concern about the automatic renewal and the unexpected charge. We will assist with this concern,
Lycamobile bundles are set to auto-renew by default to prevent service interruptions. The card used for the initial purchase will also be used for future renewals. However, customers can modify the renewal settings at any time by logging into their Lyca Mobile account.
Please share the Lyca Mobile number so that we check and do the needful.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile SE
Dear Muhammad Zahir,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile SE
Kära Mobinul Islam,
Tack för din underbara feedback. Vi är glada att höra att du har en bra upplevelse med Lyca Mobile i hela Europa.
Vi uppskattar verkligen ditt stöd och tackar för att du valde Lyca Mobile.
Med vänliga hälsningar,
LycaMobiles recensionsteam,
trustpilotreview@lycamobile.com
Customer service quality is good but calls not working
Customer service quality is good, got help quickly. However - when eSIM activated - no calls could have been made, only sms. Vancelled service because of that.
26. Juli 2026
Antwort von Lyca Mobile SE
Dear Santa,
We appreciate your feedback regarding the eSIM activation. We are truly sorry to hear that you experienced issues with making calls, and we understand your frustration. We are always working to improve our services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
incompetent representative
incompetent representative. will no longer continue with Lyca and will also recommend others not to subscribe with lyca. worst of the worst
27. Juli 2026
Antwort von Lyca Mobile SE
Dear Customer,
We're truly sorry to hear about your frustrating experience with our representative. We value your feedback and are actively reviewing our service to prevent similar situations.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile SE
Dear Rafiullah,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I bought a fast pris plan 10Gbfrom…
I bought a fast pris plan 10Gbfrom 99kr.yesterday .and not showing anywhere.Today recharge with 50 kr.still I can't call anywhere.cannot call to customer services.
27. Juli 2026
Antwort von Lyca Mobile SE
Dear Ranjit,
We're sorry to hear about the trouble you're experiencing with your plan and calls. We understand your frustration and are looking into this immediately.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.