Luccicante Jewellery Bewertungen 48

Made a purchase and wasn’t what we wanted. Contacted via live chat to return as per website info. Took over a week to reply. Managed to return the product within the 14 day period. Luckily tracked delivery and they signed for this return on 09/09. Since then no refund has been processed. Have sent numerous emails and messages via live chat and still nothing. Awful company, clearly scamming people of money, no product and out of pocket! Avoid with all costs. Reporting to trading standards.

Shame we can’t 0 star. Dreadful. Discolours and promise a replacement then ignores all emails and never sends replacement. Avoid these clowns need reporting to trading standards

As soon as I received the item I emailed the company to obtain a refund slip as instructed on the website straight away due to item not being correct for the person. I have emailed twice and yet to receive a response and no doubt the return date will be over per the return policy and will not be eligible for a refund. This was a present for a 50th birthday present and are currently without a gift. Order ref 6787. Please respond to my email !!!

been a week been getting no reply for my return. Fake pictures looks nothing like the items i seen online

Terrible quality returned items and waited week for a reply there’s no contact number or email only online chat which you have to wait days to get a reply from will do everything to get out of issuing refund in the end had to go through my bank to sort out - do not use

Loved my bracelet, will be ordering again!

***AVOID AVOID AVOID AVOID***

Had 2 items from this company.. 1 has started to fade and go green!! But in between that my daughter ordered something. The seller sent the wrong item which was alot cheaper. I've emailed umpteen times. No answer no reply. There's no phone number or address!!! Please all report this to trading standards. There posting out items that arnt worth nothing. Don't waste ur money..

UPDATE Oct 2025: We had 2 belchers. Both are green and tarnished, cant use them at all. They lasted a few weeks MAX! No one replied to my emails. No contact just took our money for pieces of tat

URGENT I HAVE SENT A RETURN NUMEROUS EMAILS FOR AN ITEM TOTALLING £320 IVE HEARD NO RESPONSES BACK OR EMAILS IM WAITING FOR MY REFUND how disgusting is this to completely ignore knowing how big the price is ?

Purchased an item for £90 said item was being prepared and never arrived . I tried contacting them many many times no communication /refund nothing. Scam site

The saint christopher pendant and chain I bought turned green after 3 weeks. I’ve sent numerous emails and tried to contact them with absolutely no communication back what so ever. Website states there jewellery will never tarnish and is life time warranty. This is clearing the case. Stay well away

The chain and bracelet I have purchased has gone silver after 3 weeks I have sent multiple emails and several live chats for over 2 weeks now and not had one reply it is a joke. Do not use this company as they lie about their life time warranty and customer satisfaction !!

Emailed 5 times tried phoning can't find address to return bracelet that had gone from gold to silver

Would give 0 stars if i could!!
The item faded within a few wears had a nightmare trying to contact the company to return, finally returned the item they received it back 5 days ago still no refund and ignoring all communication! AVOID!

Currently trying to get hold of a return address. I have left numerous messages on every form/email/chat but nothing back. I made the mistake of not checking these reviews first. I will be taking this to the fraud department and financial ombudsman if I don't get a reply.

Sends out cheap stuff then never gets back to you no replies online no emails back they do this on purpose AVOID THIS COMPANY

Awful company , sent out broken products , look nothing like the photos , “gold” wore off after a few days and only wore it once , tried to return and they won’t reply to you tried email , website everything, went thru Klarna and it failed somehow , absolute bunch of scammers never ever ever buy from here , I will be contacting them as I’m going to do a bank dispute and speak to someone professional to seek help in this matter as it was a complete waste of money , I will take this as far as I need until I am reimbursed!!!!! I have been fighting this for 3 month now!!!!

Good product and fast delivery

Fast delivery, great product. Overall very satisfied and will be ordering again

Ordered a number of items for my nephew as a gift and the items were sent really quickly and of great quality. He absolutely loved them. The gift box was cute too so ideal for a gift idea.
Will definitely be ordering again over the Christmas period.