Was looking for tubs of Shell Retinax A grease & found this is the new name for the same product - but unfortunately supplied in tube form, making it more difficult for my use. However I'm sure I can... Mehr ansehen
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Das sagen Bewerter
Easy to order & Pay. Advised out of stock until Asked if wanted to stay or cancel Stayed advised of all delivery methods & Time. Product arrived in perfect condition Would recommend, and will use... Mehr ansehen
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Easy to use for ordering. Also, as I have now ordered on several occasions, the company rang and offered a business account to make future orders even easier. Very pleased with the service. Goods alw... Mehr ansehen
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Ordered goods online on 22/10/2024. Received invoice on 24/10/2024. It is now 7 working days since I placed my order and I'm still waiting for the goods. I have chased several times. Response t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Ölgroßhändler
- Reinigungsmittelanbieter
- Industrieanlagenanbieter
- Anbieter von Hausmeisterbedarf
- Geschäft für Schutz- und Arbeitskleidung
- Werkzeuggroßhandel
Über Lubricant Supplies
Vom Unternehmen geschrieben
An Essential Distributor
We are Lubricant Supplies, a specialist distributor for quality branded lubricants, grease, chemicals, adhesives associated with engineering essentials to all sectors of industry throughout the UK. We recognise the importance of supplying these products directly to our valued customers correctly, quickly and competitively thus maintaining their continuous services and production.
Supply Partners
Here at Lubricant Supplies, we source & supply a wide range of lubricant products for various customer needs. Leading brands such as Shell, HMT, Mobil, Castrol, Texaco, Total, Q8, Rocol, Fuchs, Molykote, Kluber, Loctite, Ambersil and many more. Partnering with top international lubricant brands and technology providers to ensure we are at the very cutting-edge of lubricant supply.
Not Just Lubricants
Though we are specialist in the lubrication field, we also offer a full range of maintenance tools as well as PPE and safety equipment. This is backed by strong ties with leading manufacturers, like Beta, Portwest, Facom, Loctite, Pulsar, Bolle plus many more. Pair this with our unrivalled professional advice and support, means less downtime and continued production for your company.
View oil View grease View Adhesives Our Warehouse
EMAIL ✉ TELEPHONE ✆
Kontaktinformationen
Shelah Road, B63 3PG, Halesowen, Vereinigtes Königreich
- 01213894310
- info@lubricantsupplies.co.uk
- www.lubricantsupplies.co.uk
4,6
Hervorragend
120 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Lubricant Supplies
Hi Simon,
Thank you for your positive review!
Kind regards,
Lubricant Supplies.
Antwort von Lubricant Supplies
Hi Ron,
Thank you for your kind words, we are glad you received your delivery earlier than expected!
Kind regards,
Lubricant Supplies.
The grease I ordered was a smooth…
The grease I ordered was a smooth transaction. It slid into my postbox lovely. I will be slipping another order in
11. Juli 2025
Antwort von Lubricant Supplies
Hello,
Thanks for your great review!
We are glad to help.
Kind regards,
Lubricant Supplies.
Really easy website to use
7. Juli 2025
Antwort von Lubricant Supplies
Hi Richard,
Thank you for your positive review, we appreciate the kind feedback.
Kind regards,
Lubricant Supplies.
Item sent quickly at a good price
2. Juli 2025
Antwort von Lubricant Supplies
Hello,
Thank you for your positive review!
Kind regards,
Lubricant Supplies.
Easy Experience.
Easy to order & Pay.
Advised out of stock until
Asked if wanted to stay or cancel
Stayed advised of all delivery methods & Time.
Product arrived in perfect condition
Would recommend, and will use again.
26. Juni 2025
Antwort von Lubricant Supplies
Hi David,
Thank you so much for your great review! We are glad to help.
Kind regards,
Lubricant Supplies.
New name of Shell Retinax A…
Was looking for tubs of Shell Retinax A grease & found this is the new name for the same product - but unfortunately supplied in tube form, making it more difficult for my use. However I'm sure I can obtain a suitable receptacle!
Ordering, cost, despatch & carriage all good
23. Juni 2025
Antwort von Lubricant Supplies
Hi Derek,
Thank you so much for your positive review, we are glad you could acquire the product you needed.
Kind regards,
Lubricant Supplies.
Very poor customer service
Order placed on the 1st June (estimated delivery date between the 4th - 7th June).
The date passed without receiving the item or any update, so submitted a cancellation request on the 10th June.
Then on the 13th June, I received an email stating that my cancellation was declined as I should received my order by the 7th!!!
Still not received the item or had any explanation for the delay.
1. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Lubricant Supplies
Hello,
We're sorry to hear that your experience with us was unsatisfactory. We can see that there was an issue with your eBay order with us and that the automated system within eBay delayed the resolution of your cancellation request. On further investigation it appears once you contacted us the order was cancelled asap as requested once a new cancellation request was raised. Apologies again for any inconvenience.
Kind regards
Lubricant Supplies Team.
Antwort von Lubricant Supplies
Hello,
Thank you for your positive review!
Kind regards,
Lubricant Supplies.
GREAT SERVICE
4. Juni 2025
Antwort von Lubricant Supplies
Thank you so much!
Kind regards,
Lubricant Supplies.
Antwort von Lubricant Supplies
Thank you for your kind words Tabby.
We are pleased your experience was great!
Kind regards,
Lubricant Supplies.
Great purchase
Very straight forward purchase super fast delivery excellent all round would recommend this supplier
22. Mai 2025
Antwort von Lubricant Supplies
Hi Charlie,
Thank you so much for your positive words about our business. We value and appreciate your custom and we are proud to provide a good service!
Kind regards,
Lubricant Supplies.
Antwort von Lubricant Supplies
Hello,
Thank you for your great review!
We hope we can be of service in the future!
Kind regards,
Lubricant Supplies.
Excellent service
Competitively priced; delivered promptly. Very efficient communication. Excellent
16. Mai 2025
Antwort von Lubricant Supplies
Hello Christian,
Thank you kindly for your positive review and words about our service!
We appreciate it and are glad to be of help.
Kind regards,
Lubricant Supplies.
Antwort von Lubricant Supplies
Hi Ged,
Thank you for your kind words! We are glad we could be of service!
Kind regards,
Lubricant Supplies.
Still waiting for my items !!
12. Mai 2025
Antwort von Lubricant Supplies
Apologies about the delay in reply to your email. The team were trying to sort this issue behind the scenes. Replacement goods have been sent out and tracking details have been forwarded to you.
We are very sorry if this has caused any inconvenience.
Kind regards,
Lubricant Supplies.
Good communication prompt delivery.
15. April 2025
Antwort von Lubricant Supplies
Hello,
Thank you for the positive review and kind words!
Kind regards,
Lubricant Supplies.
Antwort von Lubricant Supplies
Thank you Andrew!
Kind regards,
Lubricant Supplies.
Antwort von Lubricant Supplies
Hi Tom,
Thank you for your kind words and great review!
Kind regards,
Lubricant Supplies.
The item delivered was incorrect
The item delivered was incorrect, I contacted you straight away and expressed the urgency of the oil and asked for the quickest delivery, I accepted you couldn't deliver on the Saturday and was told it would arrive on the following Monday.
after many phone calls and emails the oil arrived at lunch time on the Tuesday.
Our new customer had engineers on site waiting for the oil. He has said we were very unprofessional.
13. März 2025
Antwort von Lubricant Supplies
Good morning
We sincerely apologise for the inconvenience this has caused, particularly for making you appear unprofessional to your customer.
For this delivery, we used TNT, and the correct 'oil' was dispatched on Friday 14th March. Unfortunately, TNT held the shipment at their hub and did not deliver it until Tuesday. We have raised a case with TNT to investigate the reason for this delay.
I have reviewed the correspondence between you and our sales team and while we have done our best to keep you informed, we deeply regret the frustration this situation has caused.
We truly appreciate your business and hope this experience does not discourage you from working with us in the future.
Best regards
Lubricant Supplies
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