Item was misshapen. Ears very short. Flowers were very cheap and squashed - even after fluffing put they were awful. had to literally break the wreath down and remake it, using different flowers to make it look even halfway decent. couldn't return it as it was too close to easter and needed it. Have already done a review but keep getting emails asking me to do another. This is after i requested my details are removed from lights4funs systems after their basic standard response 'thanks for the feedback 'to my complaint. They honestly couldn't give a 💩. Will never use them again.
Antwort von Lights4fun
Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience with the wreath. We completely understand your disappointment with the condition it arrived in and the inconvenience this caused, especially given the timing ahead of Easter. We also want to reassure you that we have been in contact with you regarding your concerns and have already removed you from our email list as requested.
With regard to the wreath, we also reached out to offer support and a solution at the time, but understand from your message that it had already been taken apart and altered before we were able to assist further.
We’re very sorry that your experience has left you feeling this way, and we do appreciate you taking the time to let us know. Your feedback has been shared with the relevant team for review.
Lights4fun✨