Leader Relocations Bewertungen 30

TrustScore 4 von 5

3,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From start to finish From start to finish, from Mohammed Haris' first visit to my home for a cost estimate (and subsequent checks) to the final delivery in the US, Leader Relocations was wonderful. A... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have dealt with Mr.Mohammed Haris who was amazing and very helpful with excellent experience and information, he was supportive up to the level that i forgot some stuff to hand out to the packing cr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy communication, competitive rates although a slight delay in receiving air cargo packages from Dubai to Australia. Packages arrived intact and in same condition. I would use them again for air c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Absolute crooks and should be closed down. After quoting me over a month ago and shipping my stuff, they revised their charges up by $1,000 a day before they are supposed to deliver my goods. The... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Umzugs- und Lagerservice
  2. Umzugsunternehmen
  3. Transportunternehmen

Vom Unternehmen geschrieben

Leader Relocations, established in 1991, is the UAE’s oldest and most trusted international moving company, with over three decades of expertise in relocating household goods and personal effects worldwide. Renowned for quality and service, we offer a full range of relocation solutions including household removals, automobile shipping, import clearance, baggage shipping services, and secure storage—all under one roof to ensure a seamless, stress-free moving experience.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

30 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

Please RECONSIDER i’ve just received…

Please RECONSIDER i’ve just received all my goods and I have so many things smashed how sad these cannot be used again. Bed frames broken mattresses dragged all turn dirty lamps smashed
Our pictures are all broken. Unbelievable dealt with a Pleasent man who promised no damages horrendous exsperirnce

They look like a good company when they turn up and be able to damage unreal when you mention to them you don’t not get response to know what is interested please be careful. READ Reviews
No reply when you message I think his name was josef
Put storage charges on my husband without exactly losing over $1500 terrible never recommend…….

3. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank u Leader for my Baggage cargo.

Thank u Leader for my Baggage cargo.
Received in good condition.

19. März 2026
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Antwort von Leader Relocations

Thank you Charless! We’re glad to hear your baggage cargo arrived safely and in good condition. We truly appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Outstanding Service Review: Mr. Mohammed Harris & Leaders Relocation – A Truly Seamless Experience

Outstanding Service Review: Mr. Mohammed Harris & Leaders Relocation – A Truly Seamless Experience
I had an excellent experience working with Mr. Mohammed Harris and his team. From the very beginning, he was professional, responsive, and incredibly helpful. He personally visited my home in Abu Dhabi to assess the items I planned to ship to Cape Town, South Africa, which immediately gave me confidence in the service.
On the day of packing, his team arrived right on time and demonstrated a high level of professionalism and care. They packed a total of 55 boxes, and I was especially impressed with how carefully they handled my fragile and valuable items, including electronic equipment such as my TV. The attention to detail and quality of packing were outstanding. The team was also very approachable — whenever I had questions, they provided clear and helpful answers.
Throughout the entire shipping process, Mr. Mohammed Harris remained in contact with me. He responded promptly to all my queries and made sure I was informed and reassured at every stage. In addition, the administrative teams in both Dubai and Cape Town were equally efficient and supportive, keeping me updated on timelines and delivery details.
The door-to-door service was seamless and exceeded my expectations. Most importantly, when the shipment arrived in Cape Town, and my family unpacked everything, not a single item was damaged. Receiving all 55 boxes in perfect condition truly reflects the care and professionalism of the entire team.
I highly recommend Mr. Mohammed Harris and Leader Relocation to anyone looking for a reliable, efficient, and stress-free international moving experience.

4. Dezember 2025
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Antwort von Leader Relocations

Thank you so much for your detailed and kind feedback! We’re truly delighted to hear that Mr. Mohammed Harris and the entire team provided a seamless and professional experience from start to finish. It’s especially rewarding to know that your shipment arrived in perfect condition and that our communication and care throughout the process met your expectations.

Your recommendation means a great deal to us, and we sincerely appreciate your trust in Leader Relocations. Wishing you and your family all the best in Cape Town!

Bewertet mit 5 von 5 Sternen

From start to finish

From start to finish
From start to finish, from Mohammed Haris' first visit to my home for a cost estimate (and subsequent checks) to the final delivery in the US, Leader Relocations was wonderful. All of my messages along the way were answered promptly and knowledgeably, and I was able to track the progress of my container shipment from Dubai to my US town. All of the teams with whom Leader works were top-notch as well, including those who cleared my container through US Customs to the young men who offloaded and unpacked my boxes in my new home. There were no hidden or extra costs involved at any point. I recommend Leader to colleagues in the UAE. Thank you!

14. Oktober 2025
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Antwort von Leader Relocations

Thank you so much for your kind words! We’re delighted to hear that your experience was smooth from start to finish and that Mohammed Haris and the entire team provided prompt, knowledgeable, and transparent service throughout your move.

It’s especially great to know that everything—from packing to delivery in the US—met your expectations with no surprises along the way. We truly appreciate your recommendation and your trust in Leader Relocations!

Bewertet mit 5 von 5 Sternen

Good service

Leader best service, hassal free relocation. crew did good job. recomended

26. Februar 2026
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Antwort von Leader Relocations

Thank you Jeni! We’re glad to hear you had a hassle-free relocation and that the crew did a great job. We truly appreciate your recommendation!

Bewertet mit 5 von 5 Sternen

Easy communication and good service.

Easy communication, competitive rates although a slight delay in receiving air cargo packages from Dubai to Australia.
Packages arrived intact and in same condition. I would use them again for air cargo.

25. Februar 2026
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Antwort von Leader Relocations

Thank you Sam! We’re glad to hear you found our communication easy and our service reliable. While we regret the slight delay, we’re pleased your packages arrived safely and in perfect condition. We truly appreciate your feedback and look forward to assisting you again!

Bewertet mit 1 von 5 Sternen

2 PS5 Controllers missing / Stealing , UNCLEAR Service and Tracking / AirCargo 34 Days !!

they told us that they move our household items from Dubai to Vienna ,by AirCargo, very fast in 4-5 working days. but it took 34 days with a lot of headache , calling them , follow up many times , as they are not honest with you about their transport , i think they tell you AirCargo but they do by ship transport ! my packages went through Germany channel. so they didnt told me about their work how it takes.

also they Pack our households items in our apartment but after 2-3 days they told us they repack again as they need adjustment about them and i said ok. BUT when my packages arrived after one months i saw some Items are missing , 2 PS5 Controllers missed (worth around 800 AED) and some more personal items . They dont say anything about it , just saying they dont know !!

DONT TRUST IN THEIR SERVICE. i dont know how they work but at least they dont have TRANSPARENT Service. im sure if i didnt follow up my packages with a lot of messages they will do it more than 2 months or more.

20. Februar 2026
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Antwort von Leader Relocations

We’re sorry to hear about your experience, Ali. Delays in air shipments can sometimes occur due to routing, security checks, or customs processes, but we understand your frustration with the extended timeline and communication.

Regarding the missing items, this is a serious concern. As advised previously the 2 PS Controllers were detained by Customs due to battery content.

Your feedback has been shared with our operations team for review, particularly on communication, tracking transparency, and handling procedures. We sincerely apologize for the inconvenience and frustration caused.

Bewertet mit 5 von 5 Sternen

Moved Villa

Moved in same comunity. The move was quick. cre did good job.
recomended

7. Februar 2026
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Antwort von Leader Relocations

Thank you Alex! We’re glad to hear your move within the community was quick and smooth, and that the crew did a great job. We truly appreciate your recommendation!

Bewertet mit 1 von 5 Sternen

⭐️ 1 star

⭐️ 1 star – Extremely unprofessional, costly, and stressful relocation

We relocated from Dubai to Spain using Leader Relocations (Dubai), with delivery handled in Europe by Schmidt Global (Netherlands). This experience has been one of the most stressful and disappointing services we have ever paid for.

Everything was agreed in writing, including full door-to-door service and insurance coverage. The packing team in Dubai was the only positive part of this entire process.

After packing, everything went wrong.

Our shipment was delayed by over two months beyond the agreed delivery date. We were later told this was because we had not booked a full container and needed to wait until it was filled — something that was never communicated or agreed beforehand.

When Schmidt Global contacted us saying our belongings had arrived in Europe, they demanded additional payment for storage and a larger shared truck, even though the delay was not caused by us. We were effectively told that if we did not pay, we would not receive our belongings. With two children, school already started, and winter approaching, we had no choice.

Even after paying, delivery was further delayed for weeks while they waited to combine shipments with other customers.

Upon delivery, we discovered damaged items and a missing box, which we immediately reported. At that point, both companies began passing responsibility to each other:
• Schmidt Global claimed they were “only the delivery partner”
• Leader Relocations claimed responsibility only after weeks of chasing

Eventually, Leader Relocations admitted that although we paid for insurance, they never completed the insurance paperwork, and therefore refused compensation. Their only offer was to refund the insurance fee — after our belongings were damaged and one box completely missing.

Since then, our emails have been ignored and the case has been effectively closed.

This was not just poor service — it was lack of accountability, poor communication, unexpected costs, and complete disregard for customers once payment was made.

If you are relocating internationally, especially with a family, think very carefully before trusting these companies.

27. Januar 2026
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Antwort von Leader Relocations

We’re very sorry to hear about your experience, Ayeh. The delays, communication gaps, and concerns you’ve raised are not the standard we aim to deliver, and we understand how stressful this must have been—especially during an international move with family.

To clarify, shared container shipments do depend on consolidation schedules, but this should always be communicated clearly in advance. We also acknowledge your concerns regarding destination charges and coordination with the delivery partner, and your feedback has been shared internally for review.

Regarding the insurance matter, we regret any confusion and understand your disappointment with the outcome. This is being reviewed to ensure better clarity and handling in future cases.

We sincerely apologize for the inconvenience and frustration caused, and your feedback will be used to improve our communication, coordination, and post-move support.

Bewertet mit 5 von 5 Sternen

Appraisal for Leaders Relocation/Mr.Mohammed Haris

I have dealt with Mr.Mohammed Haris who was amazing and very helpful with excellent experience and information, he was supportive up to the level that i forgot some stuff to hand out to the packing crew but Mr.Mohammed saved me by reaching to my house and picked it in his private car.My shippment was from United Arab Emirated to UK,door to door, it was handed out to them on 7th of November 2025 and after processing i was informed that it will reach UK seaport on 15th January 2026.Today 29th of January 2026, the stuff was received complete and intact as i handed out to them.Mr.Mohamed and his team were very punctual and skilled, they will be my destination for any future shippments as my experience with them was very satisfying.

29. Januar 2026
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Antwort von Leader Relocations

Thank you Motaz! We’re delighted to hear that Mr. Mohammed Haris provided such dedicated and supportive service throughout your move. It’s great to know your shipment arrived safely, on time, and in perfect condition. Your trust and kind words mean a lot to us, and we look forward to assisting you again in the future!

Bewertet mit 2 von 5 Sternen

A Very Sad Experience

A Very Sad Experience
For a shipment from Dubai to New Delhi which normally takes 3 weeks - it took 3 months and Saju George and his entire team were most infective and unconcerned by this even though the container was booked by them. We had to follow up with the shipping company and trace where our container was. Leader was not pro active at all.
We asked Saju George the contact details of his boss but he kept stonewalling us and never provided these as than we could give provide feedback on the low level of service.
Coming to the quality of the packing - we had specifically instructed them to double wall all the fragile items - glassware - dishes etc which was confirmed by them. On opening the cartons the majority did not have the double carton layer and we suffered damage in nearly every such carton - a glass broken in one - dinnerware in another. One feels cheated in such a case as we trusted them but they let us down in a big way.
If you are looking for a company which is pro active and you can reach the top if there is a problem them Leader Relocations is not a suitable option. If you want a run of the mill Dubai packer who is unreliable then go ahead and consider them.

11. November 2025
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Antwort von Leader Relocations

We’re very sorry to hear about your experience, Rajiv. A delay of this nature along with lack of proactive communication is not the standard we aim to deliver. We also regret that the packing did not meet your specific instructions, especially for fragile items, and understand the disappointment caused by the damage.

Your feedback has been taken seriously and shared with our management team for internal review. We sincerely apologize for the inconvenience and frustration you experienced.

Bewertet mit 1 von 5 Sternen

BEWARE TRIPPLE prices after calculating…

BEWARE TRIPPLE prices after calculating wrong sizes

⚠️ Important Warning: My Experience with Leader Relocations Packing and Moving (Jing Son Joseph Shipping)
Miss calculated my shipping leaving me with high bills .
Referring to his job is on the line because the extras were not paid .
(Just be aware they do not mention storage charges they literally make you believe that you’re waited for your Container to be shipped with in fact it’s still in Storage then you get a massive bill)

I want to share my horrific experience with this company to prevent anyone else from going through what I did.

At first, I was very impressed with the service when my items were packed and collected from South Wales for shipment to Dubai. Everything looked professional and efficient.

However, once my belongings went into storage, things changed completely. I was never informed about extra charges. The storage costs tripled and doubled without any prior notice, leaving me with no option but to abandon all my personal belongings and lifetime possessions.
However, I must emphasise the Container and all my goods have not been opened and I have so many smashed damage items. Everything has to be sold off cheap. I can never use them again apart from the electrical items. Very sad no respect.
This experience has been emotionally and financially devastating. I am sharing this to warn others not to use this company.

If anyone needs to contact them for verification,
🌐leaderrelocations
📍 Leader Relocations LLC (Packing and Moving Company)

Please be cautious — I would not want anyone else to suffer what I went through.

If this balance is not excepted this is going on every time platform possible I promise horrendous what you did Joseph and left me no different to the other compsny who I have filed a complaint against

28. Oktober 2025
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Antwort von Leader Relocations

We’re sorry to hear about your experience, Suzanne. We would like to clarify that storage charges are always based on actual volume and duration, and any revisions are communicated when there are changes in scope or requirements. There is never any intention to apply unexpected charges without basis.

Your comments have been noted and shared with our management team for review, particularly regarding communication and cost clarity. We regret the distress caused and remain committed to maintaining transparency in our services.

Bewertet mit 5 von 5 Sternen

Our shift to UAE was hasslefree

Our shift to UAE was hasslefree. The stuff was handled with utmost care and the staff was polite and careful with everything. Would recommend!

10. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Leader Relocations

Thank you Arpit! We’re delighted to hear your move to the UAE was hassle-free and that our team handled everything with care and professionalism. We truly appreciate your recommendation!

Bewertet mit 1 von 5 Sternen

2 months struggling to get money back from the insurance

2 months after getting our container in Europe we are still waiting for the news from the insurance since they scratched 2 furniture pieces and 2 glass items arrived broken. They have asked several times about pictures and official forms, we have sent every time all the have asked for and 2 months are gone. Very bad and slow communication with them. I would not recommend this company.

20. Juli 2024
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Antwort von Leader Relocations

We’re sorry to hear about your experience and the delay in your insurance claim. While the insurance provider (AIG) is separate from Leader Relocations, we understand the frustration and are doing our best to assist and expedite the process on your behalf. Your feedback is important, and we truly regret the inconvenience caused. Please feel free to contact us directly so we can continue to follow up and support you.

Bewertet mit 1 von 5 Sternen

Horrible Experience

We were contracted with this company to ship our goods from Dubai to Ottawa.

There was a massive delay of 3 months before we received our shipment. During this period there was no communication from the company with a reason for the delay or any response as to when it will be arriving.

Their partner company in Canada placed a financial hold on our shipment as Leaders Relocation did not pay them for their services resulting in our goods being delivered 3 weeks late.

Their team was unresponsive and provided very unprofessional communication and denied any fault.

We received the shipment with missing items and found out that during the move the company decided to repack our items without our consent to save space after we had already paid for the initially quoted volume of 35 CBM. Their Canadian partners only received 28 CBM.

This resulted in our items being repacked with improper care and handling, leading them to incur massive damage, with most of the furniture scratched and several broken. They have not issued an apology and refuse to provide any form of compensation for the damages. Please save your time, effort and money and contract another company.

6. Dezember 2023
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Antwort von Leader Relocations

We’re very sorry to hear about the delays and damage you experienced during your move to Ottawa. This is not the standard of service we aim to deliver, and we deeply regret the breakdown in communication and the frustration caused. We are currently reviewing this case internally, including the coordination with our Canadian partner. Please contact us directly with your reference number so we can look into this matter thoroughly and work toward a resolution.

Bewertet mit 1 von 5 Sternen

An absolute joke

An absolute joke. Avoid like the plague

17. Juli 2023
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Antwort von Leader Relocations

We’re sorry to hear you feel this way. We take all feedback seriously and are committed to improving. If you’re willing to share more details about your experience, we’d appreciate the opportunity to address your concerns directly.

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