If I could give minus stars I would
If I could give minus stars I would. Awful company. They failed to send me the fine within 14 days so 4 months had passed before I heard from their solicitors chasing me. LDK refuse to acknowledge they never actually sent the letter and refuse to cancel the charge. They are also refusing to give proof they sent the letter, they are telling me to go to the debt collector to ask for this - ridiculous. Carly refused to accept my complaint and she seems to be the administrator, complaint handler, escalation manager, very busy lady juggling all those jobs, there’s never anyone else working. LDK’s director also refuses to help and directs me back to his office where you guessed it… it’s just Carly! She’s rude and told me I was wasting her time as I’m just going round in circles. Unprofessional joke of a company. Robbing bastards.








