London Camera Exchange - Derby Bewertungen 

813
TrustScore 5 von 5

4,9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.


Unternehmensdetails

  1. Fotofachgeschäft
  2. Fernglasgeschäft
  3. Fotoladen

Vom Unternehmen geschrieben

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Kontaktinformationen

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Vereinigtes Königreich

  • 01332348644

4,9

Hervorragend

TrustScore 5 von 5

813 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(813)

2.652 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

First time I have purchased used…

First time I have purchased used photographic gear without first viewing and the experience was made far less anxiety provoking thanks to some initial contact with the excellent Sammi from the outlet in Bath. I subsequently purchased on line from the Derby store and felt far more confident in doing so. The used lens arrived promptly and very well packaged. It had been described as ‘good’ condition but I would have called it very good condition. Thank you very much

29. Dezember 2025
Bewertet mit 5 von 5 Sternen

Love this company.

That's my second purchase with LCE, I really find good prices with excellent second hand products, I'm very happy with my Sony A7CII that I bought back in July, and now, very happy with my Sony 24-70mm gm II

23. Dezember 2025
Bewertet mit 5 von 5 Sternen

I was looking to sell my second hand camera

I was looking to sell my second hand camera to a reputable buyer and sought out London Camera Exchange, who I had used before. They gave me a very fair valuation and handled the process very professionally and with customer satisfaction in mind. As a result I was very satisfied with the agreed price and received my funds promptly. Communication was excellent throughout and I would recommend London Camera Exchange.

12. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Give better prices to regular…

Give better prices to regular customers.
Need to work as one company. Derby branch thinks it's an independent!

7. Dezember 2025
London Camera Exchange - Derby-Logo

Antwort von London Camera Exchange - Derby

Dear Rsharma

Thank you for leaving us a review. We have investigated your complaint and it appears that the goods were set aside for several weeks without any further contact and without a deposit being paid. Unfortunately, without a deposit we are unable to reserve items for extended periods of time, so the camera was returned to the original branch.

For future reference, to secure a camera a deposit will need to be made.

Kind regards,

Your LCE Team

Bewertet mit 1 von 5 Sternen

I still haven't received the camera…

I still haven't received the camera because DPD are apparently having 'issues'. I appreciate this isn't your specific domain, but it is impacting my customer experience and I'd be surprised if they haven't updated you on this since it's an order from you.

30. November 2025
London Camera Exchange - Derby-Logo

Antwort von London Camera Exchange - Derby

Dear Customer

Thank you for taking the time to leave a review. With online fulfilment, the courier is often the weakest link in the process, and we believe DPD offers the best overall solution for our business.

Our Derby team is in ongoing discussion with DPD while their investigation continues. In the meantime, we are searching across our 26-store estate to locate a replacement item of the same type.

We understand your order is currently still with DPD, having been impacted during their busiest time of the year. As the delay sits with the courier, we would appreciate it if your feedback reflected this — perhaps by reviewing DPD directly rather than our business.

Kind Regards

Your LCE Team

Bewertet mit 5 von 5 Sternen

Derby and Chester branches are great!

I have purchased lenses and camera bodies many times over last 16 years from LCE Chester in store. The staff there were always professional, but also very knowledgeable. Some members still continue to work there after all these years. They are like Richer Sounds of photography if you know what I mean - just great. So I bought this time ONLINE from Derby branch and everything went very smooth - quick dispatch, confirmation emails, lens clean and working without issues. I never dealt with them in person, but online transaction went great, so I definitely recommend them

11. November 2025
Bewertet mit 5 von 5 Sternen

While my latest purchase has been…

While my latest purchase has been online from LCE Derby I have used this company for over 40 years. Firstly in Bristol, then in Bath shops rather rthan online but the last 10 years more online. I have found them to be very helpful together with a fair price if buying s/h.

27. November 2025
Bewertet mit 5 von 5 Sternen

Ordering from London Camera Exchange

I have ordered quite a few used items from various London Camera Exchange shops and 3 things stick out 1) They are always very competively priced 2) The items are always as stated on their website and 3) They are always keen to help with any queries you might have, what more do you need.

20. November 2025

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