Great service from Owen at Lancashire Double glazing. Efficient work in installing a warm roof on our conservatory. A great investment allowing us to use the conservatory all year round. LDG also... Mehr ansehen
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Das sagen Bewerter
Teething problems originally with appointment dates given by the company mainly due to adverse weather conditions Once on site very pleased with the finished effect of the sun room The glass roo... Mehr ansehen
Poor service , poor communication . Poor experience . Very disappointed in a company that charges you good money for their products . We got a door installed a few years back , every time summer comes... Mehr ansehen
Absolutely stunning new front for our shop! From start to finish I can’t speak highly enough, professional and obvious that it matters to them, the fitter thought more support was needed and they came... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago. Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement companies, with over 1 million frames manufactured and installed to over 225,000 customers. With 225,000 guarantees issued it’s no exaggeration to say that we are probably a household name across the north west with the popularity of our windows, doors, porches and conservatories.
Kontaktinformationen
213-217 Havelock Street, PR1 7NL, Preston, Vereinigtes Königreich
- 0800 146 995
- ldgsales@lancashiredoubleglazing.co.uk
- www.lancashiredoubleglazing.co.uk
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Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Absolutely stunning new front for our…
Absolutely stunning new front for our shop! From start to finish I can’t speak highly enough, professional and obvious that it matters to them, the fitter thought more support was needed and they came back and added that later free of charge, I wouldn’t have known either way but there own personal quality and pride meant they went above and beyond. Not enough companies doing that these days! More than happy to recommend and they have my loyalty for life!
Patience required
Teething problems originally with appointment dates given by the company
mainly due to adverse weather conditions
Once on site very pleased with the finished effect of the sun room
The glass roof has certainly improved the room
The fitters Phil, Kieran and Drew should be praised for an excellent job
Also Owen who originally discussed with us the process needed prior to having a glass roof fitted
Very professional all round from start to finish
Always my first choice when needing …
Always my first choice when needing new glazing , LDG have worked om ny homes and business premises and never fail to deliver quality work in a timely fashion. Highly reccomended..
We have been dealing with Owen who came…
We have been dealing with Owen who came across very professional and was helpful and a pleasure to work with.
Fantastic service on my new back door
Fantastic service on my new back door, Steve the surveyor and Ray the fitter were incredible knowledgeable and polite.
Polite / Efficient / Excellent follow through.
From initial contact to contract / Survey / Plans / Planning Permission / Execution of build (digging , roof , plastering , fitting etc.) all done to a very high degree of professionalism.
Very efficient Installations Department.
Good follow up. Any small post instal issues quickly rectified.
LDG is well recommended.
2nd. time we have used them.
The extension is the envy of our friends.
Thank you.
Joseph Robinson.
This is the third time we have used…
This is the third time we have used this company but after this fitment we won’t be using them again, we had a front door fitted in Irish oak and when you stand away from the door it looks like a kick panel as been fitted to the door at the bottom look awful.
We contacted them which it took nearly 3 weeks to come back with a scientific reason why the door is different colour at the bottom, we were never told this at the part we’re we were parting with out money that it could look like this, never use them again
Also the door was draughty I had to wait a week for someone to come and have a look, so I adjusted it myself , very poor customer service for a repeat customer

Antwort von Lancashiredoubleglazing
Had my new front door fitted on Monday
Had my new front door fitted on Monday, from delivery, to installation the whole
Process was very smooth! The door looks great too!!

Antwort von Lancashiredoubleglazing
Problems from start to finish
We've had problems from the very beginning to the very end. We were promised to have the works done immediately, only for the works to be delayed by 3 months. The contractors who were supposed to do the job rang in sick twice in a row, which meant that the works were delayed even further and the company did not take any responsibility nor did they apologise for the inconvenience caused. We've had lintels installed and we were advised that the works would be external only, which was a lie as we ended up with a hole in our wall and a lot of plasterwork removed as a result. The glass panels for our door were manufactured to wrong sizes; we were promised the contractors would return within 24h with the correct sized panels but they only returned 48h later, which is unacceptable considering our front door was only put in situ temporarily. We were also made to believe that the window cills were included within the quote, which apparently they weren't in the end. The contractors did not provide any form of flooring covering at all.
Customer service is shocking and truly doesn't exist, as no one wants to take any accountability for the wrongdoings on the company's part. You have to constantly chase them if you want to receive some kind of answers and it takes 10 working days for a manager to respond to an email! I would never never recommend this company to anyone!

Antwort von Lancashiredoubleglazing
Recently had a new front door fitted at…
Recently had a new front door fitted at home. From first initial contact to installation, the service received was brilliant. Bill and the team were fantastic, honest and reliable and we are very happy with the end product. Highly recommended this company.

Antwort von Lancashiredoubleglazing
Fantastic service from start to end
Had a new front door and side panel fitted in beck brown (black) and couldn't be happier with it. The whole service from initial point of sale with Owen, to the surveyor, and finally Harry the fitter was fantastic. We're very happy with the product and service and are now planning to use them for our windows too.

Antwort von Lancashiredoubleglazing
Thermal roof panels
Good afternoon.i recently had thermal roof panels fitted on my conservatory roof and i want to say i am very pleased with the work done the lads that came where very good at what they did.everybody that as seen them commented how good a job was done it has totally transformed the room,gavin & dave did a brilliant job nothing too much trouble for them they are credit to your company.a gratefull client.philip kemp.

Antwort von Lancashiredoubleglazing
Another first class installation
Another first class installation! Can not recommend LDG enough. Thanks again to everybody involved.

Antwort von Lancashiredoubleglazing
Shambles
We recently employed Lancashire Double Glazing to fit a bay window, bedroom window, 2 cover boards and a new front door. The work was carried out in one and a half days. After completion of the work and on closer inspection we were stunned to see the complete mess the fitters had left our new windows in. Parts of the bay window missing. The cover board in the bedroom not fitted at all. Sealant spread over the new frames and the cover boards ends not fitted. a gap at the top of the window frame.
Following a phone call of complaint a staff member came out to inspect the work. We requested that they send different fitters to make good the original work. Our wishes were ignored and the same fitters arrived back. We didn't let them in and again requested different fitters. No such luck. LDG were insistent on sending the same fitters. It took them as long to put right all the mess as it did to fit the window and door originally. It took another visit, this time by the installation manager to finally finish the windows as sealant had been missed, letting in a draft. All the work has now been rectified. We will never recommend LDG to anyone. We felt totally ignored concerning our wishes. I have posted this review along with photos on Google review. As for their promise to look into it I'm still waiting. Not holding my breath,

Antwort von Lancashiredoubleglazing
The service was of a high standard
The service, quality of the products is of high standard. I love my new front door and I can tell it has been made to a high standard. John and his apprentice who installed my windows and door were lovely and did a really good job. Would definitely recommend and use again in the future.
Very professional job...
Had my Kitchen Window replaced... Very professional service from survey, manufacturing and fitting... They kept in contact regarding timescales and fitting....
Fantastic Product, Service & Fitting
We had some bi-fold doors fitted to the back of our house. Owen came out to see us and was friendly and helpful, working with us to get it to our specifications (number of panes etc). The surveyor's came out not long after and were also very professional and punctual. Finally, the fitters came to install the doors, which look amazing. Again, everyone was very professional and they did a great job. A few months later, we needed a slight adjustment to and LDG were happy to send someone out to assist. Would highly recommend for anyone looking for work done on their house. We will be using them again for the front door of our property too.
Excellent work from start to finish
Excellent work from start to finish
Thank you to everyone for my beautiful…
Thank you to everyone for my beautiful windows and doors. This company gave me a good competitive price.
There were a few glitches on the way especially navigating around my work commitment etc as the work did not start on the date agreed (hence the 4 stars ) but it did work out in the end. The incorrect window was put in my back door but Owen sorted it out for me straight away.
John & Ethan did an excellent job installing the windows and John was brilliant with Ethan, his apprentice, very impressed, (5 stars 🌟 👏👏)
Excellent from start to finish
Smooth from start to finish. Extremely helpful sales staff who assisted us to choose the right windows for us. The fitters were fantastic - turned up when expected, worked very cleanly, being careful not to damage any decor and very professional. Would not hesitate to us LDG again in the future.
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