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Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte
  2. Kosmetikproduktanbieter
  3. Kosmetikgeschäft

Vom Unternehmen geschrieben

PLEASE NOTE: We do not ship to Australia. Customs prohibit the import of hemp products and our site blocks Australian checkouts entirely.
 A fraudulent impersonator site (kushqueensupply.com) has been illegally impersonating our brand and we are actively pursuing removal. ------- At Kush Queen, we believe cannabis is more than a plant, it’s a daily tool for wellness, self-care, and feeling good in your body and mind. With over 140,000 happy customers, we deliver perfected products designed to support sleep, stress, mood, relief, and pleasure. Rooted in legacy, driven by our obsession with the plant, and backed by award-winning formulas, Kush Queen makes products for every body. Trust us to help you elevate your rituals and your life. ------ Email our customer support at support@kushqueen.shop for any assistance! ------ PLEASE NOTE: We do not ship to Australia. Customs prohibit the import of hemp products and our site blocks Australian checkouts entirely.
 A fraudulent impersonator site (kushqueensupply.com) has been illegally impersonating our brand and we are actively pursuing removal.
 To be clear: -The real Kush Queen was founded in California in 2015 and operates exclusively at kushqueen.shop -We have no Australian branch, affiliate, or reseller -We never request payment outside our secure checkout----


Kontaktinformationen

2,7

Mangelhaft

TrustScore 2.5 von 5

20 Bewertungen

5 Sterne
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Hat 100 % seiner negativen Bewertungen beantwortet

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Bewertet mit 1 von 5 Sternen

Scammed me too

Scammed me too , wish I'd read these before yesterday, absolutely gutted as only wanted to try natural for menopause & sleep.

9. April 2026
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

We’re really sorry to hear about your experience. 
We have no record of this order. We don't ship to Australia, customs regulations prohibit the import of hemp products, and our site blocks Australian checkouts entirely.

This review appears to be about a fraudulent impersonator, an unauthorized Australian site (kushqueensupply.com) that has been illegally impersonating our brand and scamming customers. The issues you describe match reports we've received about them. We are actively pursuing removal.

To be clear:
-The real Kush Queen was founded in California in 2015 and operates exclusively at kushqueen.shop
-We have no Australian branch, affiliate, or reseller
-We never request payment outside our secure checkout
-We warn customers about this impersonator on our homepage.

Bewertet mit 1 von 5 Sternen

DO NOT PURCHASE IF AUSTRALIAN

DO NOT PURCHASE IF YOU LIVE IN AUSTRALIA - IT IS A SCAM WEBSITE IMPERSONATING THE REAL (US) COMPANY!

The website looks completely legit, however once you submit an order they will message you on WhatsApp (dodgy) for payment using crypto (because you can’t get it back). Promises of next day delivery etc etc.
The day after you make payment you’ll get a message on WhatsApp with a small video of random packages (trying to look legit) and saying you have to pay an additional $420 for shipping insurance and taxes and that it’s refunded on delivery (keep in mind shipping is already included in the total you paid originally as well plus there’s no such thing as a refund for shipping once delivered). This is just the scammers trying to scam more out of you, if you’ve already paid via crypto cut your losses on the original purchase DO NOT pay them the shipping, if you paid via bank etc report them as a scammer for fraud and have your bank issue a dispute against theirs.

The US Company KushQueen has confirmed there is a scam website impersonating them in Australia so do not trust and do not purchase!!

1. April 2026
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

We’re really sorry to hear about your experience. 
We have no record of this order. We don't ship to Australia, customs regulations prohibit the import of hemp products, and our site blocks Australian checkouts entirely.

This review appears to be about a fraudulent impersonator, an unauthorized Australian site (kushqueensupply.com) that has been illegally impersonating our brand and scamming customers. The issues you describe match reports we've received about them. We are actively pursuing removal.

To be clear:
-The real Kush Queen was founded in California in 2015 and operates exclusively at kushqueen.shop
-We have no Australian branch, affiliate, or reseller
-We never request payment outside our secure checkout
-We warn customers about this impersonator on our homepage.

Bewertet mit 1 von 5 Sternen

Do not buy from these charlatans

Not Australian as advertised - this is crucial due to postage issue. Tried to extort $420 out of me after having already paid. My naturopath recommended gummies to help with menopause, which forces us to try source them somehow, and then you end up getting scammed. If they think I’m worried about public exposure, think again. Do not buy from these frauds.
Hurry up Australia and get with the program.

3. April 2026
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

We’re really sorry to hear about your experience, and we share your frustration. No one should have to deal with that, especially when you were simply trying to find support for your health.

We do want to clarify something very important: this situation is not connected to the real Kush Queen.
There is an unauthorized Australian website (kushqueensupply.com) that has been illegally impersonating our brand and misleading customers. Unfortunately, we’ve seen a few reports of fraudulent behavior from this site, including the exact issues you described. We have already taken action against them and continue to pursue removal efforts.

To be clear:
-We are the one and only Kush Queen, founded in California in 2015
-We operate exclusively at kushqueen.shop
-We do not have an Australian branch, affiliate, or reseller
-We do not ship to Australia as THC products are illegal
-We would never request additional payment outside of our secure checkout

We also actively try to warn customers about these impersonators on our website home to help prevent situations like this. Please let us know if you have any other questions.

Bewertet mit 1 von 5 Sternen

Took my money and demanded more to ship…

Took my partners money and demanded more to ship the product. do not trust.

24. März 2026
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

We’re really sorry to hear about your experience. 
We have no record of this order. We don't ship to Australia, customs regulations prohibit the import of hemp products, and our site blocks Australian checkouts entirely.

This review appears to be about a fraudulent impersonator, an unauthorized Australian site (kushqueensupply.com) that has been illegally impersonating our brand and scamming customers. The issues you describe match reports we've received about them. We are actively pursuing removal.

To be clear:
-The real Kush Queen was founded in California in 2015 and operates exclusively at kushqueen.shop
-We have no Australian branch, affiliate, or reseller
-We never request payment outside our secure checkout
-We warn customers about this impersonator on our homepage.

Please reach out if you have any questions.

Bewertet mit 1 von 5 Sternen

They sell mid

They sell mid, nothing like their pictures advertise

6. März 2026
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

We strive to make our product photos as accurate as possible to represent what you receive. That said, we're sorry to hear the product didn't meet your expectations!
Please reach out to our support team directly at support@kushqueen.shop . We don't actively monitor this review page, so emailing us is the best way to ensure your concern is seen and addressed promptly.

Bewertet mit 2 von 5 Sternen

Order #21195718 skywalker og top shelf flower

ordered skywalker og top shelf and all im going to say is the pictures doesn't match what i got. What i got was dry and also for it being supposedly super strong it was very weak bud dont think i will be purchasing from here again

17. Februar 2026
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

Thank you for letting us know. We are sorry to hear your experience didn't meet your expectations, and we'd like to address your concerns.
Regarding the dryness, our flower is stored in airtight containers to preserve freshness, so we're surprised to hear this was the case with your order. This is definitely something we'd want to look into further for you.
As for the potency, we want to make sure expectations are set clearly: Skywalker OG is a hemp THCA flower containing compliant, hemp-derived THCA at less than 0.3% delta-9 THC. While it is a full-spectrum product, the experience may differ from cannabis purchased at a dispensary in a legal state, and we always recommend consuming with caution.

We truly want to make this right for you. Since this page is not actively monitored, please reach out directly to our customer support team at support@kushqueen.shop , they are fully equipped to assist with concerns like yours and will make sure you're taken care of. We hope to hear from you soon!

Bewertet mit 5 von 5 Sternen

Highly Reccomend The THCA Products

I rated this 4 stars before but I gotta change it. They changed it up with these new strain batches. It always gets to my place within a week, and they’ve stepped up their game with shipping too I feel like. The flower that used to be ‘Okay’ is almost exceptional now. HIGHLY reccomend the BBM and Skywalker Og Strains.

21. Februar 2026
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

Thank you so much for coming back to update your experience! It means the world that you noticed the improvements we've been working on. We've put a lot of care into sourcing better batches, and hearing that it's showing up in the quality is exactly the feedback we needed.

We're committed to keeping that bar high and making sure every order reaches you quickly and in perfect condition. Thanks again for your loyalty and support!

Bewertet mit 5 von 5 Sternen

I just got my delivery today and it…

I just got my delivery today and it came within 3-4 days.. very fast shipping! Great company and hopefully I do well on the products I bought! Thanks QUEEN!!!

6. Februar 2026
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

So great to hear! We hope you enjoy your gummies, Lynn! If you need any help or have questions in the future, please reach out to us at support@kushqueen.shop 🤗

Bewertet mit 5 von 5 Sternen

Great Customer service!!

Bought their bigger bag. They used a reputably bad shipping service for my order. Received no updates so I contacted Kush Queen. I was immediately given a ticket for the shipping insurance and was reassured by great customer service, and waited. When it arrived due to delay and poor shipping handling the gummies arrived melted. They shipped me a new replacement!

30. September 2025
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

Thanks so much for sharing your experience!

Glad we were able to step in quickly and take care of things for you, even with the shipping issues. Melted gummies are never fun, so we’re happy the replacement made it your way without any trouble.

We appreciate your patience and the chance to make it right! Thanks again for hanging in there with us! 🙌

Bewertet mit 1 von 5 Sternen

Do not trust

Do not trust. Will take your money and not send you anything. It is a scam.

8. November 2025
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

We’re really sorry to hear you had a frustrating experience with your order.
Our email records show we reached out to confirm your address and sent a replacement, which was delivered on 11/22. 🤗

While we can’t control what happens once a package is in transit, we’re always here and happy to help however we can. If you still need anything or if something isn’t right, please reach out to us at support@kushqueen.shop , we’ll make sure you’re taken care of.

Bewertet mit 2 von 5 Sternen

Disappointing Product & Misleading Shipping

I’m a beginner with this kind of product, so I was really excited to try the cookie after reading so many reviews about how relaxing and calming it was. Unfortunately, my experience was disappointing. I followed the recommended dosage and waited about 30 minutes to an hour, but I felt absolutely nothing. I even tried a bit more, but still didn’t notice any effect at all. Also the cookie was more crumbly than soft so don’t expect a high quality cookie if you order from here. Expect it to crumble a bit before it gets to your house.

(The shipping information was resolved with the employees)

29. September 2025
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

We’re sorry to hear the Cookie didn’t meet your expectations, especially since you were so excited to try it. We’d be happy to continue the conversation in our existing email thread for some helpful tips and insights that may address a possible tolerance and how effects can vary by individual.

Regarding your concerns about shipping, we appreciate the opportunity to clarify:
Your order was placed on the evening of Tuesday Sept. 23rd and shipped Thursday Sept. 25th. It was delivered on Monday, Sept. 29th the 4th business day from ordering so the requested refund in your email would not have been applicable.
In the shipping industry, business days are Monday through Friday, excluding weekends and holidays. While it might feel like 6 calendar days, the delivery did in fact fall within the advertised 2–4 business day window for Priority shipping.

We understand how this can be confusing and as a small team we are always working on improving our site. Thank you again for your thought to make the difference between processing and shipping timelines more transparent at checkout.

Bewertet mit 5 von 5 Sternen

Shipping was very fast, great products

Shipping was very fast, product quality is very high and I am excited to try more items from kush queen

21. April 2025
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

Thank you so much for the wonderful review! We're thrilled to hear you were impressed with the fast shipping and high product quality. We can’t wait for you to try more of our items—exciting things are always on the way! 😊

Bewertet mit 1 von 5 Sternen

DO NOT TRUST THEM!!

I ordered once and paid full price and they didn't refund or send the product. The about 4 months later, today I got charged $35.45 and I didn't order anything. They just ran my card. That's dishonest! DO NOT TRUST THIS WEBSITE OR BUY ANYTHING FROM THEM!!

22. April 2025
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

Just to clarify, subscriptions can only be created by customers during the checkout process, our system does not allow us to initiate them on a customer's behalf.

According to our records, the subscription was started by you on February 20th. That said, we promptly cancelled it as soon as you first reached out on May 1st, and we’re happy to have resolved that for you.

Bewertet mit 5 von 5 Sternen

We love the delta 9's

We love the delta 9's. They help so much with anxiety and pain

2. November 2024
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

Thank you for the love! 💚 We're so glad our products are helping with your anxiety and pain, exactly why we do what we do. We're honored to be part of your wellness journey!

Bewertet mit 1 von 5 Sternen

They took my money fast

They took my money. I never received the product

18. Dezember 2024
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

Hello Allison,
Upon reviewing your email history, we confirmed that your order was delivered within the selected shipping timeframe. Economy Shipping can take up to 8 business days, and your order arrived on business day 6.

Bewertet mit 1 von 5 Sternen

wholesale customer for 10 years plus

wholesale customer for 10 years plus , after an incredibly frustrating effort to make a larger order and could not get the site to work, this spanned over the month, the I got an incredibly rude email from a Nathan telling me I was not speaking politely enough to him, good lord, BYE Felicia. I ll find a new supplier
Your reply is incredibly condescending and you have tried to minimise my custom to you which spanned well over TEN years
Don't be so sensitive that you can't perform customer interaction effectively .
Woke will make you broke

16. September 2024
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

We truly appreciate your business over the past 5 years. Our records show our team worked with you through multiple changes. Noting that CBD-related purchases cannot be processed through Square or PayPal, and U.S. federal regulations prevent card use from non-U.S. billing addresses. We did try to accommodate your requests as much as possible.
We’re sorry to see you go and wish you the best.

Bewertet mit 5 von 5 Sternen

An OG in CBD

Every time I place an order for Kush Queen CBD products I'm proud to support a woman-owned brand that supports marginalized communities. The products are top-quality (and have been since before the CBD-boom) and the customer service/shipping is perfectly communicated and executed.

27. Juli 2021
Bewertung ohne vorherige Einladung
Kush Queen-Logo

Antwort von Kush Queen

Thank you so much for your kind words and continued support! It means the world to us that you recognize our commitment to quality, community, and purpose. We're proud to have you as part of the Kush Queen family! 🛁

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